That was my 2010 RT that was put out with a fire extinguisher. It also caught on fire while I was riding it. The fuel cap recall came out immediately after. You are correct, BRP did absolutely NOTHING but tell me to take it up with my insurance. Unfortunately, the bike was not totaled by Foremost Insurance company. Instead they claimed it was worth $23,000, hence, not the 70% they needed to total it. Really, who is going to say a burned motorcycle is worth that amount? They just didn't want to total it. After approximately $11,000 in repairs and six months later, I picked it up still reeking of gasoline. My final receipt even states it smells of gas. Rather than take it home to my garage and risk my house burning down, I drove it directly to another dealership and dumped it for $15,000. Sad part is...someone may be riding that death trap at this very moment!!!!!! That weighs on my conscience. Being an ER nurse I see a lot of motorcycle accidents and burn victims. It scares me to think that bike was not sent to auction. I wrote a letter to the CEO at BRP pleading my case and was met with resistance. BRP would not budge from their "let your insurance handle it" answer. They didn't care about my safety. And, they certainly didn't care about a damaged and unrepairable bike being back on the road. So, in my opinion: they don't care about the present owner either. Hate to sound so bitter but these are the facts.
Glad Ann is okay and it is nice to see BRP respond. I hope BRP will make it right by giving her a brand new spyder. The NHTSA is an excellent resource. I was told to contact the Attorney General's office, BBB, etc. This was a nightmare for me. I put it in the crap happens folder of life and have moved on. But, I had to comment when you mentioned my bike. I have a 2013 RT now equipped with a fire extinguisher (in case I need it for me). I asked BRP for the difference in cost, not a new bike, and they wouldn't even do that. I thought this was a reasonable request. At any rate, I have said my peace. Just wanted to leave you with my side of the story.
I don't plan on being on here again because I am exhausted with this ordeal and don't want to relive it. But, if anyone needs my information to help their case, I can be reached at
[email protected] I kept excellent records, research and other documents.
Thanks for reading,
Tammie