• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Spyder in the shop!

Owen, good to know. Curious though, did you kind of add the JASO MA2 spec or have we all been overlooking it. I do not recall any Can Am documentation indication anything more than motorcycle oil, but no reference to JASO MA2.
Hi PMK,
It's on page 162 of the owner's manual:
09-05-2017 3-00-47 PM.jpg
Thanks,
Steve
 
Then why on each service, done by the shops, does BRP comment on the RPM below 4000 on the report back to the user?

Hi everyone, just wanted to clear up a bit of confusion:

Firstly, on Spyder models with the ACE 1330 powertrain, you do not "need to shift at 4000rpm". Please drive the vehicle how you see fit and the transmission will handle it.

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Secondly, you will not be denied warranty coverage if you use an oil that meets the recommended BRP specs - it is imperative that the oil used meets the BRP requirements as stated in the owner’s manual. Make sure you are using motorcycle and not car oil, and for ryders of the SE6 transmissions, make sure your oil is JASO MA2 certified (wet clutch compatible).

Ryde safe,

Owen

 
Then why on each service, done by the shops, does BRP comment on the RPM below 4000 on the report back to the user?
I'll have someone follow-up on communication with the tech and the dealership. But coming straight from BRP, please don't worry about your shift points anymore. Just make sure your oil is JASO MA2.
 
I'll have someone follow-up on communication with the tech and the dealership. But coming straight from BRP, please don't worry about your shift points anymore. Just make sure your oil is JASO MA2.

:agree: :2thumbs:

Ride more: worry less! nojoke
 
Great news, Thanks BRP for the follow up. Following this thread was beginning to be a bit concerning.
 
Bad Update

Got call from the shop. After putting it back together, NO GO! Still not engaging! They had to call BRP to look at possible transmission issue. Looks like no Spyder for another week!!:banghead::banghead::banghead:
 
Got call from the shop. After putting it back together, NO GO! Still not engaging! They had to call BRP to look at possible transmission issue. Looks like no Spyder for another week!!:banghead::banghead::banghead:

Did they check the front pulley as per previous thread? That would explain a sudden complete loss of drive better than a worn clutch.
 
The Spyder tech does not work Mondays. I really dont think they know what the problem is. Last word from the shop was that they think it is a pressure problem in the tranny. The thing that frustates me is that you can hear that it is engaged but sounds like it is spinning on a shaft. I meantion the front pulley but the shop said they had to wait for BRP response about tranny. Spyder has been at the shop for 10 days and they are still at the same point when i brought it in!:banghead: Not much confidence in the shop:mad:
 
The Spyder tech does not work Mondays. I really dont think they know what the problem is. Last word from the shop was that they think it is a pressure problem in the tranny. The thing that frustates me is that you can hear that it is engaged but sounds like it is spinning on a shaft. I meantion the front pulley but the shop said they had to wait for BRP response about tranny. Spyder has been at the shop for 10 days and they are still at the same point when i brought it in!:banghead: Not much confidence in the shop:mad:

Ironic, the pulley is a pretty basic simple inspection. Gain access, remove bolt, visually inspect. If needed, just loosen bolt slightly, see if the shaft spins but the Spyder doesn't move.
 
Some others are making note of the possible sprocket giving out. Making grinding noises etc. You didn't mention in your first post anything about the clutch slipping before hand. Shop has pictures to send to BRP? So it sounds like they have torn the clutch down and can make a call on the whether or not the clutch plates are worn or not. How about that sprocket that others say might be the culprit? What was in those pictures that were sent to BRP?
Buckskin

If you think about it, ALL parts on the Spyder are wearable. Pistons, valves, crank.... Does anyone have a list of parts BRP states are "wearable" and are not covered under warranty? I agree the clutch on a SE6 should not have gave out at 28000. Dealer did give me a BRP case number yesterday. I checked with BRPCARE to verify that it is valid. Shop said they sent BRP pictures??? Another day without my Spyder!:mad:
 
Still no Spyder

Shop said that it is not the transmission. Told them to verify again that the front sprocket/gear for belt is good. They said it will be another 2-3 days of troubleshooting. :banghead::banghead::banghead::banghead:

Once they figure out the issue, it takes 2-3 days to get the parts and another day to install parts. So it will be next week at the earliest to get it back. No faith in BRP or this shop!
 
I certainly appreciate Steve's official BRP answers. Accurate, honest and helpful. Thank you Steve and BRP for being willing to be this transparent and accessible to the owners.

I wish dealerships would lean more in this direction. Not that many dealerships don't. But some certainly do not.

It may appear to some dealerships that it is a good idea to have their buyers in a constant state of unneeded and unreasonable fear of warranty issues. But it is not in the best interest of the owner. There are some very good lubricants available to owners that should be honestly considered.

If the clutch is operating properly, which is obviously was not, and the engine is properly maintained with the correct oil and filtration, which it obviously was. Then this repair should not have been needed. I think BRP is acknowledging that the owner/rider has kept up their end of the agreement and yet still had a failure. Stuff happens. There is no manufacturer of any product that does not suffer failures. To expect it to be any other way is unrealistic. It is what happens when a failure occurs that either improves or degrades customer trust in both the product and the producer.

The BUDS report from BRP will show your time factor in each RPM range. But that does not necessarily mean BRP sighted this data as a contributing reason for failure. I suspect that the dealership took it upon themselves to highlight this aspect. Now that Steve has given us BRP's official stance, I feel even more sure that this diagnosis had more to do with the dealer than the BRP report.

By the way. Amsoil MCF (which is what the OP has been using) meets every BRP criteria for the Spyder (any model) and is JASO MA2 rated. In every real world test that I know of, Amsoil has rated much better than either of the BRP oils recommended. That is why I use Amsoil in my Spyder. I am not talking about Amsoil lab testing of brand new oils in simulated real world conditions which are published on their web site. These do have their place in the overall scheme of things I suppose. But I have a great deal of confidence in the results from test samples drawn from Spyders by their owners and sent to certified, independent oil testing facilities.

In the end I am very happy that BRP will repair this failure through warranty. This is the right thing to do. Thank you BRP from all of us!
 
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I got a call from the shop today and they said that it was the clutch assembly and they said that they are in talks with BRP to see if BRP will cover the repair. I have only had the Spyder for 18 months!!! And I have the extended warranty for three additional years!! They said that the oil seals on the oil plug were not the correct ones. I told them that I use Amsoil and HI-FLO filters and change the oil every 5000 miles. They they said that BRP might not honor the warranty because I used after-market oil and filters. I read the manual and there is no place where it says that I MUST have all service done by a BRP certified shop and that I MUST use BRP certified oil and filters. I always buy my oil and filters from BajaRon. What next, BRP is going to deny service repair because I did not use a Kenda tire on the rear!!!

Anyone else having this issues with BRP? I am frustrated with BRP. :banghead::banghead::mad:

I feel your pain, see my post titled: no 1330 engines available.
 
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