007james
Member
Kudos to a great Dealer! We need more like them. Truthfully, I wonder how many Dealer “Technicians” across the U.S. and Canada, would have NOT reported finding the loose Ball Bearings and Retainer Ring in the Oil and just refilled with new Oil & Filter, because its peak riding season, and they are backed with up to a month of service work to deal with ahead of them, as is the case with most multi Brand Dealers? Its amazing that the Spyder still shifted with the retainer ring not attached, or making any grinding sounds. This is another fine example of how we Spyder Owners are at the mercy of our Dealer’s , Technicians, as much as the Dealer Owners. If an over worked Technician working alone in a busy Shop decides to go on his per-scheduled Vacation, instead of opening a can of worms that will cause him to delay his booked Vacation plans,.....will he do what this honest Tech did, and report the finding of loose ball bearings, which will open an immediate can of worms for him, or just ignore the findings, knowing that the Spyder Owner will be back later, after he has time to deal with negotiating a new engine with BRP? Just food for thought, to those who rely on the Dealer to change their Oil.
007James
007James
This was all discovered in house at the flagship premium BRP authorised dealer. The owner of the dealership has has gone above and beyond the call of duty to help me against this battle with BRP. He is someone who I've become friends with over the years where I purchased my previous 2008 Spyder GS I had for a decade before upgrading to this '18 F3L. I trust he will do whatever is within his power to get my Spyder addressed or replaced. I really WANT my Spyder because it's a 10th Anniversary Edition so I'll never find another new one like it.