Ball Bearings & Metal Ring Found in Engine Oil During 3K Mile SVC - Help!

[Seattle]

Loose Ball Bearings & Metal Ring Found in Engine Oil During 3K Mile SVC - Help!

My BRP authorized Spyder technician found a batch of ball bearings and a tiny metal ring clinging to the magnetic drain plug inside my 2018 Spyder F3L's engine oil during the first 3K mile service - currently, it has 2746 miles. Does anyone know what these are and why this might've occurred?

I had reported (and sent this video) to my dealer that I could hear tiny metal objects flinging around inside my engine housing back in July 2018, four months after purchasing my Spyder. dealer stated "this was normal". At the time I had 1200 miles on the odometer. I don't see any invoice indicating whether or not they contacted BRP to confirm. My Spyder is still under warranty.

I'm curious what I need to be aware of and the extent of the damage they can cause to my engine/transmission. Your knowledge would be greatly appreciated. Dealer tech is waiting for BRP to authorise repair which I'm told could require rebuilding the bottom end of the engine.

 

[JayBros]

Since you personally would not be able to definitively assess what those flying objects may have done to the rest of the engine and since your bike is still under warranty, a very polite "Come to Jesus" meeting with the service manager or, if necessary the owner of the dealership, telling them you want a new engine which will also come with its integral transmission should be your bottom line.

 

[JoshHefnerX]

Yeah, I'd push for a new engine on that. The metal ring is part of the bearing assembly. Something has gone bad in there and those parts getting slung around inside the engine for a couple of thousand miles has probably beat it to death in there. Not to mention there's something in there that's not been properly supported.

 

[Bfromla]

:agree: bearings & the race means something else needs attention & quick, :lecturef_smilie:without that part in place something is wobbling around & probably damaging where replacement part will NOT fix:banghead: & ask for a courtesy ride till they get it fixed or might have to flat out demand warranty replace with a whole new bike:dontknow:

 

[Chupaca]

Bummer.....

All of the above..... there will be damage as well as possibly more ball bearings and parts in there so they will have to pull the whole thing apart and inspect it all. A new engine would be the way to go. Would start pressing for a case number and follow up on the progress towards that end....good luck hope they get to it....ray:

 

[2dogs]

Is the "BRP authorized Spyder technician" and the dealer, and the dealer tech who found this mess, all under the same roof? If so the least I would accept would be a new replacement engine and transmission complete. You know the dealer can't be trusted, and it is going to be the service manager who will be your go-between with BRP. Remember, customers are not always top priority with some dealerships. Many sad stories on this site will attest to that.

 

[Seattle]

Case number was issued this week for the bearings failure which is a second case opened to an unrelated issue for the flawed audio system that affects all 2018 model Spyders. I digress... Anyhow, now that BRP is closed for the weekend I'll have to wait for a response next Tuesday and onward.

All of the above..... there will be damage as well as possibly more ball bearings and parts in there so they will have to pull the whole thing apart and inspect it all. A new engine would be the way to go. Would start pressing for a case number and follow up on the progress towards that end....good luck hope they get to it....ray:

 

[Seattle]

Case number issued. I've been on a brand new 2018 RTL loaner (fourth one within 18 months) through this ordeal which entails another warranty battle of my life with BRP. If the engine/transmision situation cannot be properly resolved with a complete replacement depending on the extent of the damage, I will possibly Lemon Law this Spyder if these items of concern will not be properly resolved to my satisfaction before April 2020 which is when my two year warranty expires. I've had little riding time of my '18 F3L in the 18 months. I've put more miles between four new RTL loaners than on my own F3L alone.

:agree: bearings & the race means something else needs attention & quick, :lecturef_smilie:without that part in place something is wobbling around & probably damaging where replacement part will NOT fix:banghead: & ask for a courtesy ride till they get it fixed or might have to flat out demand warranty replace with a whole new bike:dontknow:

 

[Seattle]

This was all discovered in house at the flagship premium BRP authorised dealer. The owner of the dealership has has gone above and beyond the call of duty to help me against this battle with BRP. He is someone who I've become friends with over the years where I purchased my previous 2008 Spyder GS I had for a decade before upgrading to this '18 F3L. I trust he will do whatever is within his power to get my Spyder addressed or replaced. I really WANT my Spyder because it's a 10th Anniversary Edition so I'll never find another new one like it.

Is the "BRP authorized Spyder technician" and the dealer, and the dealer tech who found this mess, all under the same roof? If so the least I would accept would be a new replacement engine and transmission complete. You know the dealer can't be trusted, and it is going to be the service manager who will be your go-between with BRP. Remember, customers are not always top priority with some dealerships. Many sad stories on this site will attest to that.

 

[Seattle]

UPDATE: Service technician was told by BRP engineering that these loose bearings are related to a "shift index lever" metal ring failure that holds in the bearings. My question for him to relay back with BRP engineering – who are now closed for the weekend – where can these bearings travel within the engine and transmission and what kind of damage would they do.

 

[trikermutha]

Make sure you get some sort of free oils changes for a year to be sure all that crap is not stuck in your engine and will it be warrantied for a extended time now that this has been addressed?

 

[Zoot]

UPDATE: Service technician was told by BRP engineering that these loose bearings are related to a "shift index lever" metal ring failure that holds in the bearings. My question for him to relay back with BRP engineering – who are now closed for the weekend – where can these bearings travel within the engine and transmission and what kind of damage would they do.

I find it a bit unnerving that something like this gets a service bulletin - i.e. it's a known issue - but not a recall.

 

[Freddy]

The old reliability spyder bites yet again. BRP says: 'it's just a flesh wound. Don't worry about it, we don't.'

 

[Motorcycledave]

That’s not good, it may be a Monday or
Friday Spyder, demand a new
one.

My BRP authorized Spyder technician found a batch of ball bearings and a tiny metal ring clinging to the magnetic drain plug inside my 2018 Spyder F3L's engine oil during the first 3K mile service - currently, it has 2746 miles. Does anyone know what these are and why this might've occurred?

I had reported (and sent this video) to my dealer that I could hear tiny metal objects flinging around inside my engine housing back in July 2018, four months after purchasing my Spyder. dealer stated "this was normal". At the time I had 1200 miles on the odometer. I don't see any invoice indicating whether or not they contacted BRP to confirm. My Spyder is still under warranty.

I'm curious what I need to be aware of and the extent of the damage they can cause to my engine/transmission. Your knowledge would be greatly appreciated. Dealer tech is waiting for BRP to authorise repair which I'm told could require rebuilding the bottom end of the engine.

 

[Navydad]

Never mind.

 

[2dogs]

This was all discovered in house at the flagship premium BRP authorised dealer. The owner of the dealership has has gone above and beyond the call of duty to help me against this battle with BRP. He is someone who I've become friends with over the years where I purchased my previous 2008 Spyder GS I had for a decade before upgrading to this '18 F3L. I trust he will do whatever is within his power to get my Spyder addressed or replaced. I really WANT my Spyder because it's a 10th Anniversary Edition so I'll never find another new one like it.

Sounds like you have a better relationship with the dealer than I thought. That's good news. If at all possible keep up the positive relationship. Not too many dealers will offer long term lenders to ride while your scoot is in the shop. With your dealer's help I hope you're on a downhill slope to a very satisfying solution where everyone ends up being happy. Best of luck.

 

[Bfromla]

UPDATE: Service technician was told by BRP engineering that these loose bearings are related to a "shift index lever" metal ring failure that holds in the bearings. My question for him to relay back with BRP engineering – who are now closed for the weekend – where can these bearings travel within the engine and transmission and what kind of damage would they do.

:banghead:: hoping for the best especially with anniversary edition :gaah: thanks for keeping us in the loop:2thumbs::doorag:

 

[Haikanko]

WOW - Can am new engine PLEASE!!!!

 

[Mikey]

I would hope that they would give you a new one and then junk the old one as soon as possible! That's what I would do if I was BRP!!! I would not jerk around with this bearings rolling around in anything for 3000 miles is not a good thing!!! Good Luck!!!

 

[Freddy]

I would hope that they would give you a new one and then junk the old one as soon as possible! That's what I would do if I was BRP!!! ............. Good Luck!!!

Yes, that IS what a reasonable person would do, but BRP is not a reasonable person. The OP can live in hope for the time being but the fix detailed in the above service bulletin sure doesn't give him much.