I have learned from many on here the dealer can make or brake ones spirit .

[Edsts]

To start rite in I got dam hate the motorcycle mall in Belleville Nj , yes I shouted them out .
In my 18 years of riding and buying all types of bikes , this by far was the worse experience with there service department. I finally gave my sts to my fiancée and stayed with my gsxr 1000 .

Today I took the sts in for service to Ledgewood power sports , first I want to that them for their customer service the way they treated me was amazing oh and most importantly they change my oil service the bike and did a soft ware up grade and I rode all the way home and did not have to go back to the shop for any reason . Service fees are reasonable and their attitude was on point . I just learned today just because yup have 3 floors and boast bout how big of a dealer you are . That does not mean ish in my book .

 

[Bob Denman]

Glad to hear that it was only the second time around, that created the magic! :congrats:

 

[oldguyinTX]

Sounds like you may have found one of the good ones. If so, good for you!!:2thumbs::2thumbs:

 

[Chupaca]

If you let them..!!

they can if you let them. But you have that perogative to go to whichever dealer you want to. Once you see things going awry you should find the next one to go to to have it done right and for you to be treated right...!! :thumbup:

 

[Dan McNally]

I'm fortunate that I have a great dealer (Motosports, Inc, Hanover PA) only an hour and a half ride from home . . . I'll never go back to the nearest dealership, where I purchased my Spyder. Apparently, they were out, sick, the day Customer Service 101 was taught . . . Motosports, on the other hand, is great.

 

[SpyderAnn01]

Having a good dealer does make a big difference in your ownership experience. I'm glad you found a good one. I see they are both Gold Certified dealers.

 

[PW2013STL]

Fantastic!
Happy to hear that you found a good one. :yes:As you stated it makes a world of difference in how you feel about owning one