DESS Repairs on '14 RT Scheduled

[ulflyer]

I had earlier reported the DESS issue happening several times in the last couple weeks on my '14 RT, despite the DESS module being replace earlier this year.

Rode up to my favorite service shop today and after a quick check the Service Manager ordered a new module and one other part, forget what it was called. He said (as best as I remember) it has to do with interference of the frequency between the Key chip and the module. He knows there is a problem and until it is solved, he will continue addressing it as needed. No hesitation, no questioning my word that it had been happening. :thumbup:

Too bad some of the other dealers are not that forthcoming.

PS: if you like Mobil1 heres a discount of $12 per 5 quarts. Up to 10 qts allowed.
https://mobiloil.com/en/promotion/mobil-promotions/up-to-15-dollars-off-with-mobil-1-and-mobil-super

 

[Bob Denman]

Thanks for the report on this :thumbup:; sorry that you're living through it! :gaah:

 

[MEP]

Thanks for the update.

 

[ulflyer]

Thanks for the report on this :thumbup:; sorry that you're living through it! :gaah:

Bob, compared to what some of went through with our '10 and '11 RT's, the '14 is a walk in the park. Plus having a good
relationship with the Service Dept and Techs make a visit a pleasant experience. Free coffee any day and dogs and burgers on Saturday.

 

[Deanna777]

Thanks for the DESS up date, I am still waiting to hear from my dealership, as soon as I find out anything I will post. Deanna

 

[ulflyer]

Second DESS installed today

In/out in less than an hour. Was told that if I have more problems they will keep putting them in until BRP comes up with a solution. Absolutely no complaints with the Service Dept.:thumbup:

 

[kbwitt]

Midwest Performance &Power Missouri. They new I was from AZ and would not see me again. Told me to get there when I could, got there gave me a loaner bike to go for lunch. I got back he was finishing up. Few minutes later back on the road
. Thanks again Lawny
Kenn