Clutch Shocker!

[jcthorne]

:hun: Doesn't the US have over-riding Federal Laws that exclude 'defective or not-fit-for-purpose' items & components from weasel words in warranties like that?? :shocked: Other countries do?!?

Perhaps,

How many lawyers do you have on retainer that are not doing other useful work?

 

[Peter Aawen]

Here, it generally takes just one phone call to the applicable Ombudsman & usually within hours the manufacturer concerned is ringing you to arrange where & when you want the loaner delivered while they collect & fix your problem!! No need for Lawyers or much in the way of arguments in about 90% of defective component cases! And the majority of the rest never get past the 'mediated discussion' stage either! :shocked:

 

[jcthorne]

:hun: .... JC , then the engine is also a WEAR item !!! .... If yours had Blown up on the way home from the Dealer and they told you Sorry .....BRP doesn't cover - Wear items ......... I have a feeling You would not have accepted this.......And if your Theory is correct about the CLUTCH - WARRANTY thing ..... Then right after the OP paid for His Spyder and went out to go home with it and started it and the CLUTCH EXPLODED ( as in this instance ) .... The dealer could have told Him ( after 3 weeks ) SORRY but your zero miles Spyder Clutch isn't covered !!!! . But for another $1900 we can fix it right up.......... jmho........ Mike :thumbup:

Engine
is a covered component. The clutch is not. Read the warranty.

That said, there is a grace period for a new bike and defective wear components. BRP has decided that this case is beyond that point.

I already said I disagree with it, but its the language of the warranty that was being discussed. Just because its not right does not mean they cannot get away with it.

 

[Firefly]

This just dosn,t sound right.It should be under warranty and if not BRP should explain why it,s not.It,s a SE6 so how can you destroy the clutches unless your reving the engine then dropping it into 1st or reverse.I would love to ses a pic of the old clutches,s.I,msure there,s lots of machines out there with more miles and no problems and that pull a trailer.
Bill

Well, being the devils advocate here... someone with an SE could run too low on oil and burn the plates up, pull a trailer that is too heavy, etc.


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[Samson]

Great, sounds to me like my F3 T with 800 miles on it is left to " Luck" on if it has a large failure and likely wont be covered under warranty. Not at all what I was hoping the outcome would be once I started with this thread.

 

[Sam Mac]

Well if BRP thinks that this is good customer service they can count me out as a future buyer. Keep it up and see what happens to sales. :banghead:

 

[Firefly]

Well if BRP thinks that this is good customer service they can count me out as a future buyer. Keep it up and see what happens to sales. :banghead:

No Powersports company in the world is going to cover a clutch.


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[Sam Mac]

I guess he can look at it this way, it only cost him 16 cents a mile for clutch expense. :roflblack:

 

[rcturner]

Wow, with just 5,000 miles on my F3T, it makes me cringe every time I shift gears. Especially into 1st or reverse, the 'clunking' is so hard and loud, it rocks the bike. My thought is always, "ouch"! I wonder what just sheared or broke off". Any connect here with what this discussion is about? Do I have any thing to be concerned about, within the next 15k + miles?

The clunk is normal on any bike that has a wet clutch. It also really has nothing to do with the clutch. In a wet clutch, the driven plates are just being dragged around by the oil around the drive plates. If you want to eliminate this problem, start the bike in gear with the clutch disengaged. (Manual xmissions only)

 

[jegarh]

I don't know how I am going to handle any "repairs" on my new, to me, 2014 RTS SE6. I bought it with the extended warranty. I have always done all of my own "fixing". The only "warranty" work I have had done, and it was a recall, was replacement of the stator on my 2013 wr250r.

My personal philosophy is "If a guy with a GED can do it then I can certainly learn how to do it as well since I have an advanced degree."

I know that this isn't for everybody because I had a very good, close friend that had to be reminded which end of the screwdriver was the "business" end. :yes::yes::yes::yes::yes::yes:

I feel the OP's pain. Hmmmmmm ..........now where is that pesky clutch..............................................

Jerry

 

[CapNCrunch]

WAY TOO MANY MECHANICAL PROBLEMS NOT COVERED BY BRP!!

One of the riders in our club was doing his end of theseason oil change on his 2014 RT-S a couple weeks ago.
When he went to drain out his catch pan he noticed quite abit of fragments in the old oil.
He took a pill bottle of the contaminated oil to our local dealer and showed it to the head tech there.
Within minutes and without even seeing the machine he had diagnosed that the foreign material was from the clutch plates.
Long story short, he brings in his machine, they pull the engine and sure enough some of the plates had completely exploded.
Here’s the shocker (to me & him anyway) NOT covered by warranty!
This is a Spyder with only 20,000 kms (12,000 mi) on it.
I might add driven by a person in his 60’s, not a leadfooted teenager…
BRP’s position on the matter is that a clutch like brakes wear out and therefore are not covered for any length of time under warranty. I might add that in addition to his 2 year factory & 2 year extended warranty he also purchased an additional 5 year warranty all of which would not cover this failure.
The dealer did their best to get BRP to step up to the plate,sending in photos after the first request for a warranty claim proving that the disks were not worn out but failed and broke apart to which BRP still refused the claim.
Just wondering if anyone else out there has had or has heard of a similar problem concerning the clutches in the 1330 engines?

After reading this forum for over eleven years, now, and reading about all the quality control issues CAN AM Spyders have had, and being "left in the lurch" by BRP, here in Montana this year, and having been a motorcycle dealer, I'm leaving. I'm trading in the Spyder for a new ATV .... a Polaris. I've ridden for years (45 so far), and have had 6 Hondas, 3 Yamahas, 2 Suzukis, and a few other marks, but haven't seen anything like this before! If BRP doesn't clean up' their act soon, they'll lose us all.
So long, friends, and good luck.
C. C. : =(

 

[wyliec]

After reading this forum for over eleven years(

Over 11 years?

 

[Bob Denman]

:shocked: He just lost track of the time... :roflblack::roflblack::roflblack::roflblack::roflblack:

 

[Aracknoid]

Clutch shocker

I have some experience with Spyders pulling trailers and using the semi-automatic clutch. More than 30,000 miles of pulling a very heavy camp trailer. The results, good, 25000 mile check indicated everything was working. I know we will have to replace the clutch at some point along with brake pads, two sets during this mileage period. No problem, the costs of riding. All machines demand maint. and sometimes parts break, if the money to research the clutch metals are there and a point needs to be made, I say go for it.

The point I am trying to make is I don't care if the owner is 60 years old and drives like a old man or he is like me at 69 years old and drive like it could be my last day. The clutch, brake pads, engine oil and filters are wear items, Get over it. If ypou want to move forward I would suggest dealing with BRP in a direct, fact filled way, not on the forum. Bottom line how much are you willing to spend?

Good Luck

 

[Sam Mac]

After reading this forum for over eleven years, now, and reading about all the quality control issues CAN AM Spyders have had, and being "left in the lurch" by BRP, here in Montana this year, and having been a motorcycle dealer, I'm leaving. I'm trading in the Spyder for a new ATV .... a Polaris. I've ridden for years (45 so far), and have had 6 Hondas, 3 Yamahas, 2 Suzukis, and a few other marks, but haven't seen anything like this before! If BRP doesn't clean up' their act soon, they'll lose us all.
So long, friends, and good luck.
C. C. : =(

I'm also a former Spyder owner for the same reasons but I like a lot of the people here so I hang around. I try to help if I can. I hope BRP improves the product, I like the concept but think just a little more development and better customer service would go a long way.

 

[Purple Guy]

I have some experience with Spyders pulling trailers and using the semi-automatic clutch. More than 30,000 miles of pulling a very heavy camp trailer. The results, good, 25000 mile check indicated everything was working. I know we will have to replace the clutch at some point along with brake pads, two sets during this mileage period. No problem, the costs of riding. All machines demand maint. and sometimes parts break, if the money to research the clutch metals are there and a point needs to be made, I say go for it.

The point I am trying to make is I don't care if the owner is 60 years old and drives like a old man or he is like me at 69 years old and drive like it could be my last day. The clutch, brake pads, engine oil and filters are wear items, Get over it. If ypou want to move forward I would suggest dealing with BRP in a direct, fact filled way, not on the forum. Bottom line how much are you willing to spend?

Good Luck

If you took the time to read my original post you would have read that the owner of the Spyder in question did contact BRP directly (a total of 6 times) after the dealer contacted BRP in a "fact filled way".
The whole point of this post was not to bash, complain about the terrible treatment or anything else about BRP.
My reason for the post was to see if this (clutch failure) was a common occurrence with the 1330 SE6 or not.
This being the 56th post in this thread and not one person having responded that they have had a similar occurrence has really put my mind to rest...