Black Widow Accessories

[Arr MiHardies]

:agree: These forums are the place to go find out who is or isn't a safe vendor with which to deal. It's a shame that poor customer service happens; bu ti does and we all hope that by bringing some light on the topic, we encourage all vendors to step up their game... :thumbup:

TROLLS... :gaah:

Agreed. If someone posts about bad customer service from a company I want to know, especially if multiple people do the same and shows a trend.

On the flip side, also want to know about awesome customer service, like that given by TricLED, gloryder, and many of our other site vendors.

 

[michigal]

Little bad wolf: You're just down the road from hubby and I -- we'll have to meet up for a ryde sometime. And thanks for your words of support.

 

[Littlebadwolf]

Little bad wolf: You're just down the road from hubby and I -- we'll have to meet up for a ryde sometime. And thanks for your words of support.

Cindi and I are always open to a ride..get in touch the next time you want to go...Larry

 

[SPYD1]

You all can ryde up here to pick me up:roflblack::roflblack::roflblack:

 

[eddoggZilla]

DO NOT DO BUSINESS WITH THIS COMPANY

January 2013 - Ordered 200 Dollars’ worth of items from Black Widow. I called about a week after ordering to check the status of my order. The employee told me my order was shipping that day and would be at my house in 3 days because they used Priority Mail. Another week went by and I called about the order again. The man on the phone told me that the employee I spoke with had been fired along with the rest of the warehouse staff. He told me that he personally placed the items in the mail and it would be at my house in 3 days. He gave me a tracking number and marked it as shipped through PayPal, charging my account. The items did not show, I filed a claim with PayPal and within 30 minutes had a refund. This shows that the company lied, gave me a bogus tracking number, charged my account, knowing they had not shipped anything. They were banking on me waiting too long to get my money back. DO NOT DO BUSINESS WITH THIS COMPANY.

I have order the items through Custom Dynamics, hopefully they will be better.

 

[spydercoach]

SAME THING HAPPENED TO ME

January 2013 - Ordered 200 Dollars’ worth of items from Black Widow. I called about a week after ordering to check the status of my order. The employee told me my order was shipping that day and would be at my house in 3 days because they used Priority Mail. Another week went by and I called about the order again. The man on the phone told me that the employee I spoke with had been fired along with the rest of the warehouse staff. He told me that he personally placed the items in the mail and it would be at my house in 3 days. He gave me a tracking number and marked it as shipped through PayPal, charging my account. The items did not show, I filed a claim with PayPal and within 30 minutes had a refund. This shows that the company lied, gave me a bogus tracking number, charged my account, knowing they had not shipped anything. They were banking on me waiting too long to get my money back. DO NOT DO BUSINESS WITH THIS COMPANY.

I have order the items through Custom Dynamics, hopefully they will be better.

with the same company. Ordered parts for my birthday Sep 11th Got more noise and run around than a cat with his tail on fire (not that I would EVER do that). I agree. I would never order from this company. Life is to short and just too many GOOD people who are honest out there to put up with someone who seems just not give a :cus:.

 

[YIRYDE]

I had the same issue with them, I filed a report with the local business bureau in the area and found other complaints. I filed a dispute with my credit card company and eventually Black Widow reimbursed me.

 

[Kratos]

And they are still open to take orders because.......?

 

[Bob Denman]

Right now; let's just hope that they see these posts and try to clean up whatever's going on that's causing the problems...

 

[ma and pa]

black widow

Ive noticed a trend on this fourm,it seems a lot of people are afraid to speak up
about bad service or bad product because someone says thats wrong to do it on a public forum,
What is this forum for?

 

[Bob Denman]

:dontknow: A lot of people?
I always thought that the truth got out in here pretty darn well...
We've got gripes about fuel smells, poorly handling Spyders, and cruddy aftermarket windshields all within about the last Month...
Never mind the poor dealer service, poor salesman behavior, and then there's BRP always telling somebody to get lost after a problem isn't covered under warranty... :shocked:
I kind of thought that folks in here whined about as much as they do out in the real world... :roflblack:

 

[ARtraveler]

Ma & Pa:

I have been flamed for supporting the customer and saying the product was probably at fault.

I have also been flamed for supporting the product and saying the customer was perhaps at fault.

My flip-flops were dependent on the situation and the facts presented at the time of the thread.

It's kind of the luck of the draw with who happens to be on the site at the time of the active thread.

On a site this large, you stand the chance of offending someone when offering an opinion. Some are more easily offended than others.