Back in June, we decided to get the new panels for my wife's 2013 ST-S. We paid out of pocket and the panels made a big difference for the better. Shortly after that, as you all know, Can-Am started offering the upgrade under warranty. I was just going to forget about it but I figured nothing to lose by asking for a refund for my out of pocket expenses. I called BRP headquarters and told them what happened. At first I was told that since it was before the warranty period, nothing they could do. I just asked for a re-consideration and explained what my wife went through, first degree burns on her left leg after riding, how long we had the bike,etc. After a few questions and answers, BRP agreed to the refund. I gave them all the dealer info where the panels were installed and they verified the info and approved the refund. It actually took over a month for the process to go through but we eventually got our money.Thanks to BRP for coming through.