Steering Recall Update

[tjfischer]

It look like the recall is getting ready to start. We should be recieving letters soon. I recoomend not swamping your dealers or BRP with questions.

http://www-odi.nhtsa.dot.gov/cars/p...STER&veh_model_year=2008&searchtype=DrillDown

Here is the document:

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Vehicle Make / Model: Model Year(s):
CAN-AM / SPYDER ROADSTER 2008-2009


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NHTSA CAMPAIGN ID Number: 09V162000
Summary:
BOMBARDIER RECREATIONAL IS RECALLING 9,932 MY 2008-2009 CAN-AM SPYDER ROADSTERS. A CONDITION MAY EXIST WHERE THE OPERATOR OF AN INVOLVED VEHICLE MAY NEED TO EXERT A FORCE GREATER THAN EXPECTED TO INITIATE THE TURNING OF THE STEERING HANDLEBAR OFF CENTER IN ORDER TO CORRECT VEHICLE DRIFT FROM A STRAIGHT LINE PATH. THIS HIGHER THAN EXPECTED STEERING CONTROL INPUT TORQUE MAY CAUSE A STEERING ANGLE OVERSHOOT AND AN UNEXPECTED DEVIATION OF THE VEHICLE FROM THE OPERATOR'S INTENDED PATH.
Consequence:
IF THIS OCCURS, IT CAN LEAD TO A TEMPORARY OUT OF LANE EXCURSION OF THE VEHICLE WHICH INCREASES THE POSSIBILITY OF A CRASH WITH OTHER TRAFFIC AND OR A DRIVE OFF THE ROAD.
Remedy:
DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON JULY 6, 2009. OWNERS MAY CONTACT BOMBARDIER RECREATIONAL AT 1-866-767-0707.
Notes:
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

 

[Firefly]

I'll be calling them first thing next Tuesday to set up my appointment as my steering is acting up a bit lately (again).

Hope this fix works.

 

[Degaman]

I have had this happen to me twice now. First time after exiting a turn at about 40 mph. Then again a few days ago after passing a truck on the interstate at 80 mph. Both times while going straight and attempting a slight right turn of the steering, it felt kinked and I had to force it to unbind.

Am happy to see they have a fix for it.

 

[Firefly]

I have had this happen to me twice now. First time after exiting a turn at about 40 mph. Then again a few days ago after passing a truck on the interstate at 80 mph. Both times while going straight and attempting a slight right turn of the steering, it felt kinked and I had to force it to unbind.

Am happy to see they have a fix for it.

Yup--- that would need fixing then.

 

[bone crusher]

I haven't had this problem and I sure hope I don't...with the next service, I'll print up this thread and bring it with me...make sure they know to do it!

 

[tjfischer]

You can print and take the thread to your dealer. However, they may not know the fix yet. Basically the document states that BRP will begin notifying the dealers of the fix begining July 6th. So your dealer may not have the fix yet. So, don't be dissapointed if they tel you that they haven't got the fix yet.

 

[NancysToy]

You can print and take the thread to your dealer. However, they may not know the fix yet. Basically the document states that BRP will begin notifying the dealers of the fix begining July 6th. So your dealer may not have the fix yet. So, don't be dissapointed if they tel you that they haven't got the fix yet.

Don't be real surprised if they don't have it even then, although they should soon after that date. Also don't be surprised if they do not fix it just because your rode in and asked. Recall notoifications are to be mailed to all registered owners. If it is like the car recalls, they will do that in order, and fix them according to their own schedule. I've been through that "wait your turn" deal a few times with the autos.
-Scotty

 

[SpyderMechanic]

I haven't had this problem and I sure hope I don't...with the next service, I'll print up this thread and bring it with me...make sure they know to do it!

Not sure who your usual dealership is.....but if you bought a Spyder from someone without a certified tech ........Im just saying!

Ps- there will be a computer upgrade done to your unit to repair the problem.

 

[Star Cruiser]

Perfect timing.. I have an appointment for next Thursday to change my oil/service for 12,000km (1,000km late, but they made me wait a week for the appointment - LOL). My dealeproblemsr is usually on top of things so hopefully they do the fix, although I haven't had any noticeable problems.
Thanks for the "heads-up"

 

[Roaddog2]

No dealer has the Patch yet were I go they are pretty much in the loop :ani29:
and BRP hasn't release it yet :gaah:

 

[spydsense]

Hey Star Cruiser just curious as to what your dealer is charging for the 12, 000 mile service... by dealer said something about $850.00 I called another dealer and they said 450....

 

[Diggittt]

Hey Star Cruiser just curious as to what your dealer is charging for the 12, 000 mile service... by dealer said something about $850.00 I called another dealer and they said 450....

I was quoted $1200 and my dealer.

Diggittt

 

[SpyderDog65]

I have had this happen to me twice now. First time after exiting a turn at about 40 mph. Then again a few days ago after passing a truck on the interstate at 80 mph. Both times while going straight and attempting a slight right turn of the steering, it felt kinked and I had to force it to unbind.

Am happy to see they have a fix for it.

Yep me too ive never had any probs with my steering other than the DPS didnt work when i bought it and I had to get a new one put on but recently ive noticed it sticking when i corner and i have to strongarm it to get it to come back in control kinda scary when it happend the first time............Iam the Big Dog aka Michael

 

[bone crusher]

Not sure who your usual dealership is.....but if you bought a Spyder from someone without a certified tech ........Im just saying!

Ps- there will be a computer upgrade done to your unit to repair the problem.

:hun:

Bought it from an auth. dealer...

 

[bone crusher]

I was quoted $1200 and my dealer.

Diggittt

You've gotta be kidding me....$1200??...geez, that's like 10 cents a mile for your first 12000 miles, excluding the other interim maintenance trips...
:gaah:

 

[spydsense]

$1200 geez O' petes I thought $850 was bad

 

[SpyderMechanic]

I was quoted $1200 and my dealer.

Diggittt

Bring it to me!!! for $1200 ill do the service AND take you to Mc Donalds for lunch! lmao Im not sure where your dealership is, but it shouldnt cost anywhere near that for a service.Even with the replacement parts that are needed.

C&S Fun Center
Henrietta,Texas
(940) 538-5233

:2thumbs:

 

[wukka]

No dealer has the Patch yet were I go they are pretty much in the loop :ani29:
and BRP hasn't release it yet :gaah:

That is true...I booked appointment at my local dealer for 7/17 to install the "patch." They called me to cancel because they have not received it yet, and told me to wait until later in the month when they *THINK* that it will be available...

 

[patches]

FYI..this is posted on spyderryder.
http://spyder.brp.com/en-US/Share/C...rticleID=17c736f6-3c84-4018-ad28-af616b98072e

July 9, 2009, Spyder Announcements
Update on Spyder DPS Recall

July 9, 2009
Dear SpyderRyder Subscriber,
The purpose of today's entry is to update you on the forthcoming safety recall related to the Dynamic Power Steering (DPS) of the Can-AmTM SpyderTM roadster as reported on the official website of the US National Highway Traffic Safety Administration (NHTSA).
We will be requiring more time to finalize testing but we continue to plan for launch of the campaign as soon as possible.
Our dedicated toll free line, 1-866-767-0707, is still in service if you have questions regarding this matter. This line is open between 8 AM and 6 PM, Monday through Thursday, and from 8 to 9.30 AM and 10.30 AM to 5.30 PM on Friday, Eastern Standard Time; you will be able to speak to a BRP Representative if you wish to stay on the line after hearing the recorded information.
Thank you for your patience and your support of the Can-Am Spyder roadster.

 

[Brevet05]

I called my dealer (DDS Motorsports) this morning, and he received the recall notice from BRP. Rather than re-flash the DPS, he went ahead and replaced the unit (2008 SM5) with a new power steering unit. Good stuff!