Spyder update BRP Rep worked on it today...

[Firefly]

I'd like to know where YOU get those exact percentages from. How many Spyder owners are on this board? I would bet that the forum is only visited by a small percentage of the 14,000 (give or take) Spyder owners nationwide. From what I read, the steering issues have affected a good number of the members here with more reporting problems practicaly daily.. It's amazing that no one (that we know of) has yet to be killed or seriously injured. How you can think that BRP has had a "great success rate" is beyond me !!

Well - I allowed for a variance in my estimate by putting a plus sign after the 99% --- so I'm not giving 'exact' percentages.

Maybe I'm off-- but not by much. There are 3,000 users out here - most own 1 Spyder - some own 2 --- some own 3 ---- some own none.

So you might have 2,000 - 3,000 Spyders accounted for out here.

So 1% of our 'little' group here would be 20 - 30 Spyders with steering issues - which I believe to be pretty accurate.

Even if there are only 1,000 owners out here - and we have 25 with steering issues---- that's 97.5% without a problem ---

So I guess it's a more accurate statement for me to say 97+ % have not had steering issues.... or how about 95+ % ??

Either way -- you're missing my point --- which is that most Spyders - by a LARGE margin - are not having steering issues.

 

[Firefly]

They should care, but by only telling those who have had problems not to ride they are doing a grave injustice to all the owners who didn't have a problem "yet".

Every Spyder in North America recieved a recall notice - I'm not sure what more BRP should do to alert people of *possible* problems - other than to get their Spyder into the shop for the updates - regardless of whether you have experienced problems.

Since they are not sure what is causing the issues it would be wise to warn ALL owners of a potential problem.

And the key word is 'potential' problem.

Not everyone reads these forums. Many owners don't even know about the problems some have experienced. If it should happen to them they would be totally unprepared.

Again - they did a major recall about this whole thing.

Some reporting steering problems out here have not had the updates - while others have had them done. They need to be done.

You seem to be on the extreme side and want 'all Spyders pulled off the road' as you previously stated. You also seem to think that some of us have no concerns at all about the steering.

I have concerns - but I'm not going to panic over it - and I don't think there is a need for excess hysteria and making those without problems afraid to ride.

They should be *aware* of possible mechanical breakdown -- just like every rider on ANY bike should be. They should be aware and ready to handle emergency situations - like a flat tire, an animal crossing the road or a cager not seeing your bike - which I think would be just as likely (if not more) as this steering failure.

Those that have not had steering problems should be fully aware of *potential* issues - but they shouldn't just stop riding because of what *might* happen someday. I believe the recalls have alterted people to the potential problem.



Those having problems - by all means ---- stop riding and get them to the dealer.

 

[hondaman]

Brp should take a good spyder and a bad spyder and take all the good parts off till they find the answer.Use the whole bike if they have to. The answer has to be there somewhere

 

[wyliec]

They should care, but by only telling those who have had problems not to ride they are doing a grave injustice to all the owners who didn't have a problem "yet". Since they are not sure what is causing the issues it would be wise to warn ALL owners of a potential problem. Not everyone reads these forums. Many owners don't even know about the problems some have experienced. If it should happen to them they would be totally unprepared.

:agree:

I thought this same thing on the way home from work tonight and I haven't had any problems.

If they are going about this piece meal and only are concerned about the spyders that have a steering issue, they are going about it the wrong way. I think a good idea is for BRP to take a couple of the spyders with steering issues back to plant to be scrutinized by their engineers. Let them work something out with the owners of the spyders they take back to the plant. And, I'm not saying to give RT's to those owners.

 

[bjt]

Since BRP doesn't have the business sense to make that decision by themselves, the NHTSA would have to do it for them. Sure keep on riding the dangerous POS. Your safety doesn't seem to be of any concern to you, but maybe there are others on the road who value their life more than you do. Maybe the poor soul who gets into a head on collision with someones Spyder might be one of them !!

:shocked: Everyone agrees that there are problems but you tend to go overboard in your ranting about BRP and the Spyder issues. I think this was the type of excessive negative stuff that Lamonster posted about last week when he was contemplating taking SpyderLovers offline.

 

[Lamonster]

:agree::gaah:

 

[Smylinacha]

They were putting in the new dps when I called late this afternoon so not sure what it's going to do when complete. Guess I'll find out tomorrow when I call. I'll report back once I know more.

They said they couldn't get the computer to reset and it was throwing codes up on the display. He said that they thought it was the dps unit but they are not sure. I don't know if it would start or not.. he just said that the parts won't fix it. :dontknow:

 

[Smylinacha]

Been very considerate w/ me too - that I'll give 'em!

I agree that this issue isn't being handled in a way that most of us would like it to be. This is why this forum is so important. I think spyderlovers.com should be stamped in the front of every owner's manual just so the owner could have access to the valuable info that is here. All I am saying is that BRP has been very supportive and considerate of my problem... I can't speak for everyone else. JMHO

 

[Firefly]

They were putting in the new dps when I called late this afternoon so not sure what it's going to do when complete. Guess I'll find out tomorrow when I call. I'll report back once I know more.

:thumbup:

Hope it goes well. It will take you some time to have 100% confidence again--- I know it took me a bit before I was taking 45 mph twisties at 90 mph ---- but now I don't even think about it.

 

[Smylinacha]

I'm saying it would be cool if we got RT's as loaners!:2thumbs:

:agree:

I thought this same thing on the way home from work tonight and I haven't had any problems.

If they are going about this piece meal and only are concerned about the spyders that have a steering issue, they are going about it the wrong way. I think a good idea is for BRP to take a couple of the spyders with steering issues back to plant to be scrutinized by their engineers. Let them work something out with the owners of the spyders they take back to the plant. And, I'm not saying to give RT's to those owners.

 

[czdaryle]

They were putting in the new dps when I called late this afternoon so not sure what it's going to do when complete. Guess I'll find out tomorrow when I call. I'll report back once I know more.

This is what I don't get...they are putting in a new dps, same part nos. Not a new designed dps. You could have the same problem after x amount of miles. If the dps is the cause, I would say it is defective after time, right? I am I missing something. With firestone recall they just didn't put the same exact tire on, they put a different tire. Maybe I missing something but I would not feel anymore confident if the replaced the dps with the same exact part, but new, and said it was fixed, even if I don't experience it for a while, as my orginal. :gaah:

 

[Smylinacha]

Don't know what to tell ya - all I was told is I'm getting a new dps. Maybe some were faulty and mine was one of them. Maybe it's something else wrong and it's not dps related. They couldn't do anything else since he rode it and the steering problem didn't repeat itself. Spyder was still apart when I called - I'm sure I'll know more tomorrow.

This is what I don't get...they are putting in a new dps, same part nos. Not a new designed dps. You could have the same problem after x amount of miles. If the dps is the cause, I would say it is defective after time, right? I am I missing something. With firestone recall they just didn't put the same exact tire on, they put a different tire. Maybe I missing something but I would not feel anymore confident if the replaced the dps with the same exact part, but new, and said it was fixed, even if I don't experience it for a while, as my orginal. :gaah:

 

[NancysToy]

This is what I don't get...they are putting in a new dps, same part nos. Not a new designed dps. You could have the same problem after x amount of miles. If the dps is the cause, I would say it is defective after time, right? I am I missing something. With firestone recall they just didn't put the same exact tire on, they put a different tire. Maybe I missing something but I would not feel anymore confident if the replaced the dps with the same exact part, but new, and said it was fixed, even if I don't experience it for a while, as my orginal. :gaah:

Lots of times manufacturers change suppliers of a part, some assembly components, or slightly change the design details, without superceeding the part number. There was some question as to whether any 2009 Spyders even had exhibited the problem, but I don't recall an answer. That would indicate an improved part if newer Spyders weren't failing. It is very possible the part has already changed for the better. I, for one, would like to give BRP the benefit of the doubt.

 

[Firefly]

Lots of times manufacturers change suppliers of a part, some assembly components, or slightly change the design details, without superceeding the part number. There was some question as to whether any 2009 Spyders even had exhibited the problem, but I don't recall an answer. That would indicate an improved part if newer Spyders weren't failing. It is very possible the part has already changed for the better. I, for one, would like to give BRP the benefit of the doubt.

I believe this was the case with the GPS sensors--- they had some manufacturing problem where solder was coming loose. They did happen to change the part number - and they look just the same ---

Quality control can really be a nightmare when parts come from so many places.

 

[Way2Fast]

Lots of times manufacturers change suppliers of a part, some assembly components, or slightly change the design details, without superceeding the part number. There was some question as to whether any 2009 Spyders even had exhibited the problem, but I don't recall an answer. That would indicate an improved part if newer Spyders weren't failing. It is very possible the part has already changed for the better. I, for one, would like to give BRP the benefit of the doubt.

I have sold BRP OEM parts for many years. They do change part numbers often, sometimes for no apparent reason other than to raise the cost of the part. I would be sure that if a part was changed in any way, BRP would assign a new number to it.

 

[BajaRon]

I have sold BRP OEM parts for many years. They do change part numbers often, sometimes for no apparent reason other than to raise the cost of the part. I would be sure that if a part was changed in any way, BRP would assign a new number to it.

Either way it is clear that BRP is upgrading parts and resolving issues. I know it isn't curing everything and these ECM updates are causing new issues.

It may be that when BRP increased the PS input with the updates it stressed some components beyond their limits causing failures in weaker parts.

Isn't it fun to guess when you have no idea what is really going on?

 

[krb1945]

Part numbers change...

so the improved parts are easily recognized and defective or weak problem parts can be removed/replaced quickly. Sometimes part numbers change when a new sub-contractor starts building the part.

I believe part of the problem with any new product is too much government intrusion. Yes... everyone wants a new product to be safe but if you've ever seen a picture of the OSHA Cowboy you know that you can make it so safe that it "will not function" correctly.

The spyder has improved significantly in the past year and will improve more in the next year. The parts that have problems will be weeded out of the system and everything will come together as it should be.

With input from spyder owners, dealers and research at the factory the problems will be resolved. All good things take time to create.

 

[BajaRon]

so the improved parts are easily recognized and defective or weak problem parts can be removed/replaced quickly. Sometimes part numbers change when a new sub-contractor starts building the part.

I believe part of the problem with any new product is too much government intrusion. Yes... everyone wants a new product to be safe but if you've ever seen a picture of the OSHA Cowboy you know that you can make it so safe that it "will not function" correctly.

The spyder has improved significantly in the past year and will improve more in the next year. The parts that have problems will be weeded out of the system and everything will come together as it should be.

With input from spyder owners, dealers and research at the factory the problems will be resolved. All good things take time to create.

Well said. The government has a lot of hoops to jump through and it tends to be a One Size Fits All approach with little or no human input or flexability.

It is getting so the govenment is not only telling manufactures how to build it but also what to build. With the government taking over the auto industry this can only get worse.

There are some that would like to be able to tell us what to buy. But if they can control the choices then they have achieved the same thing.

It can be as you said, "So safe it is unusable".

Sometimes part numbers change just because the supply source is changed. As when one suppler can't seem to stay within specs or tollerances so you go to another source that can. Same part, same spec., but different part numbers to distinguish between them.

 

[dave01]

Now we know the real problem....

 

[BajaRon]

Brp should take a good spyder and a bad spyder and take all the good parts off till they find the answer.Use the whole bike if they have to. The answer has to be there somewhere

A very time consuming and expensive approach at the very least. Sometimes it is a combination of components causing the problem. With this approach, when you replace the last bad component causing the problem, you think that is what fixed it.

On the next Spyder with the same issue, you replace that component and it doesn't fix the problem because there are 2 or 3 other components that are bad that you have not yet replaced and you have to start all over again.

Different Spyders have different issues for different reasons/component failures.

Approaching each problem individually using past repair experience and an understanding of the system and how it works is a better way to go. It's one step at a time on a never ending road to perfection.

Perfection is like the horizon, you can walk, run or take a jet. You make progress no mater what method you use but the horizon always remains the same distance away from you.

In other words, you can get better but you aren't going to get perfect. Those who expect perfect are going to be forever dissappointed in this life.