Robbed - 9300 mile service cost

[Raprider]

While I'd agree that what you were charged is on the high side, I've seen many cases of folks posting here about planning service BEFORE taking a lengthy trip so as to avoid "highway robbery".

That being said, I'm personally not the most mechanically inclined, and am willing (within reason) to pay my dealer to perform even routine maintenance. I will rely on their expertise until such time as I have the skills to do things on my own, though that day may never come.

For reference purposes, I'm sharing a link to my local dealer's service menu...I'm not sure how current it is, and I've only had the 600-mile service done a couple months ago (at no cost to me...was negotiated in original purchase).

https://smithmarineusa.com/Dealer-Services/Service-Department/Spyder-Service

YMMV!

 

[gerald37]

While I'd agree that what you were charged is on the high side, I've seen many cases of folks posting here about planning service BEFORE taking a lengthy trip so as to avoid "highway robbery".

That being said, I'm personally not the most mechanically inclined, and am willing (within reason) to pay my dealer to perform even routine maintenance. I will rely on their expertise until such time as I have the skills to do things on my own, though that day may never come.

For reference purposes, I'm sharing a link to my local dealer's service menu...I'm not sure how current it is, and I've only had the 600-mile service done a couple months ago (at no cost to me...was negotiated in original purchase).

https://smithmarineusa.com/Dealer-Services/Service-Department/Spyder-Service

YMMV!

To me those prices seem outrageous. I have been a mechanic, machinist and tool & die maker all my life. To have to pay those prices to service a motorcycle of any kind seems ridiculous. They do not pay their mechanics that much. Other motorcycle dealers do not charge that much.

 

[trikermutha]

There are videos out there that will help for the DIY person for oil and filter changes. You do it once yourself its alot faster next time.

The oil and filter change is easy its just taking off the right side panels that take a bit more time the first time.

Save money in the long run if you do it this way :thumbup:

Now that I think about it I have to check and see when I did mine last time??? :roflblack:

 

[canamjhb]

I'll bet if you asked them; 1. what was your belt tension 2. what did they torque your wheels to 3, what did they torque the rear axel to 4. did any of your tires need air......they would have no clue. I think they knew you were passing through and would never see you again. So, you got oil and filter change, a quick (maybe 5 minute) look over, and sent down the road along with a BRP canned list of thing that might make you feel good. At least, that's what I think.....

 

[Chefex]

I have a 2016 RTS and my dealer charges about 300 just for an oil change. Seems like that is really where they make their money.

 

[trikermutha]

Oil change kit plus labor around 300 bucks sounds about right.

DIY under 100 bucks.

 

[BajaRon]

Dealerships are not necessarily the cash cow they used to be. Many have gone out of business. Some, admittedly because of poor management, lousy customer service, etc. But the fact is. There is a lot of overhead costs involved which come around every month whether you're selling stuff or not.

There isn't that much profit in selling a vehicle anymore. Competition can be fierce. People will go to their local dealership to find out which vehicle they want and then shop the entire US for the best deal on that particular model to save a buck. They will do the same thing for accessories, etc.

It boils down to about the only thing a local dealership can count on is service. Because most people will not travel long distances for this. So you cut your prices everywhere you have to so you can compete. But where do you make up for it? Service.

I'm not blaming anyone for shopping around. And I'm not trying to cover for the dealerships. I'm just tying to back up and look at the big picture. Which is what any business has to do.

Yes, service prices can be high. And yes, there are some that will take you to the cleaners. But it's not always a rip-off is all I'm trying to say.

 

[wd8ajj]

While I'd agree that what you were charged is on the high side, I've seen many cases of folks posting here about planning service BEFORE taking a lengthy trip so as to avoid "highway robbery".

That being said, I'm personally not the most mechanically inclined, and am willing (within reason) to pay my dealer to perform even routine maintenance. I will rely on their expertise until such time as I have the skills to do things on my own, though that day may never come.

For reference purposes, I'm sharing a link to my local dealer's service menu...I'm not sure how current it is, and I've only had the 600-mile service done a couple months ago (at no cost to me...was negotiated in original purchase).

https://smithmarineusa.com/Dealer-Services/Service-Department/Spyder-Service

YMMV!

At least they publish there prices. Most dealers quote off the top of there heads. Might be a pit pricey but doing that looks at least an honest dealer

 

[Kredab]

9000 service

I just had my 9300 service done. The total was $175.00. From what I read on here , I'm the lucky one to have a good dealer.

 

[Chupaca]

Really

Thanks for the input. This was the 2nd service but I assume there is a checklist that BRP puts out for the 9300 mile service. Just very surprised at the cost. Here is the list of things they say they did:
View attachment 163090

Don't tell me they had you come in at 600 miles....ray: 9300 miles is the first service for your model. If they did a real first service the first time then you did get robbed this time around. If they only changed the oil the first time it should have been a way lower bill as well. There are a few dealer telling new buyers they need to come in for a 600 mile service which is only for the 998 twin engine model....:banghead:

 

[PaladinLV]

Try a Harley!

For all those BITCHING about the price of service, for their CanAm, good thing you don't have a Harley which is serviced every 5K miles at a low end cost of $350.00 per visit!
That amounts to $700.00 for approximately the same amount of miles.
Then when it comes to changing Tranny Oil, and Shock Oil . . .
Descent tires at @ 130.00 each
Sorry folks no sympathies from this x-Harley rider.

AJ

 

[Highwayman2013]

Don't tell me they had you come in at 600 miles....ray: 9300 miles is the first service for your model. If they did a real first service the first time then you did get robbed this time around. If they only changed the oil the first time it should have been a way lower bill as well. There are a few dealer telling new buyers they need to come in for a 600 mile service which is only for the 998 twin engine model....:banghead:

First service on a 1330 should be 3,000 miles.

 

[jcthorne]

Don't tell me they had you come in at 600 miles....ray: 9300 miles is the first service for your model. If they did a real first service the first time then you did get robbed this time around. If they only changed the oil the first time it should have been a way lower bill as well. There are a few dealer telling new buyers they need to come in for a 600 mile service which is only for the 998 twin engine model....:banghead:

Completely wrong. First service on a 1330 Spyder is 3000 or one year, which ever comes first. Then 9300 or one year after that.

 

[Bob Denman]

I doubt that any of the folks who are saying "Jusr do your own servicing"; have ever tried to pack a Spyder lift into an RV of ANY type! These are full-timers bowdown, and space is always limited.
Having said that: it wouldn't have hurt a bit for the O.P. to actually ask what this service was going to cost... :dontknow:

 

[SteveP]

Do it yourself ?

Always amazes me on here how some people who do their own work tend to criticize those who don’t want to , or don’t trust anyone to work on their bikes no matter what their training is ? I started out as an apprentice mechanic ( had 3 years in ) but decided to go the construction route because it was twice the money . I do some of my own work on various things but I basically don’t enjoy using my leisure time to fix my vehicles , I found a good dealership and realize they run a business so don’t mind paying for skilled technicians to work on my Spyder . The OP only asked opinions if the bill seemed excessive so yes as stated previously maybe should have went over the cost with the service department before hand ... all in all I don’t think it’s a “ rip off “ situation

 

[trikermutha]

I would rather change the oil and filter before I start a trip than have it done while on the road.

 

[UtahPete]

Dealerships are not necessarily the cash cow they used to be. Many have gone out of business. Some, admittedly because of poor management, lousy customer service, etc. But the fact is. There is a lot of overhead costs involved which come around every month whether you're selling stuff or not.

There isn't that much profit in selling a vehicle anymore. Competition can be fierce. People will go to their local dealership to find out which vehicle they want and then shop the entire US for the best deal on that particular model to save a buck. They will do the same thing for accessories, etc.

It boils down to about the only thing a local dealership can count on is service. Because most people will not travel long distances for this. So you cut your prices everywhere you have to so you can compete. But where do you make up for it? Service.

I'm not blaming anyone for shopping around. And I'm not trying to cover for the dealerships. I'm just tying to back up and look at the big picture. Which is what any business has to do.

Yes, service prices can be high. And yes, there are some that will take you to the cleaners. But it's not always a rip-off is all I'm trying to say.

Thanks. That needed to be said.

 

[Easy Rider]

At least they publish there prices. Most dealers quote off the top of there heads. Might be a pit pricey but doing that looks at least an honest dealer

Many actually use a "flat rate" manual and those rates often are high.......because it assumes that they actually SPEND the time to do all of the suggested items right.

 

[tehrlich]

My 28K mile service last week was $1300!

However the dealer explained to me at my purchase 3 years ago about all of the maintenance costs. They offered a prepay discount and it rolled into the loan. It was greatly reduced, like 50%, but the catch was that it was for three only three years. I made my 28K miles with two days to spare.

I’m certain they count on the majority to not reach the mileages within the time limits. But they were very accommodating to me because I was a bit short.

All future big ticket items will be done by James Thorne in Houston. He had a great setup at his house and is passionate about Spyders. He replaced my tires and some other work. Great guy.

 

[UtahPete]

My 28K mile service last week was $1300!

Yikes! What does that include?