Regret buying this piece so crap !

[shelbydave]

That's why I de-Trolled...
He posted twice in here with the same speech, and yet again on another forum...
And who knows where else? :dontknow:

There's another forum??:shocked::shocked:

 

[ThreeWheels]

Most likely the fiancée will take it over , like one said on here by then all kinks should be worked out . Yes the first week was all good with the unit but with work being busy and only some limited time to ride who wants to be spend time at the dealer . I just really never had these issues with any of my other bikes especially at the first month of purchase . The unit is still fun to ride . I could just do with out the many issues I am having . It's all good thou !

No, NO, I agree with you.
These machines are horrid pieces of garbage.
You should sell yours as quickly as possible no matter what the cost.
I'd be happy to take it off your hands for, say $5,000.
CASH !
You wouldn't have to worry about the thing anymore...............................

 

[BajaRon]

That's why I de-Trolled...
He posted twice in here with the same speech, and yet again on another forum...
And who knows where else? :dontknow:

I know, but frustration can take many forms (and many forums). Though it wouldn't hurt my feelings if he altered the title a bit. I think we get the picture without the verbiage.

It may turn out that you can throw the card at a later date if necessary. I'm not saying it's the wrong card, just maybe played too soon.

Let's hope the OP'er is legit and that the issues get fixed. At this point it's the best possible scenario.

 

[Bob Denman]

I do agree with what you say, and I too am hopeful for a successful conclusion to this fella's issues.
That's why I pulled it... pps:

 

[Bob Ledford]

No, NO, I agree with you.
These machines are horrid pieces of garbage.
You should sell yours as quickly as possible no matter what the cost.
I'd be happy to take it off your hands for, say $5,000.
CASH !
You wouldn't have to worry about the thing anymore...............................

roflmao I would go and $10. But I would split the ten with you that it has a BIG PAYMENT BOOK attached to the title!!!!

I am curious how the battery became the focal point but not curious enough to do a search.

 

[SPYD3R]

or NOT

whether he post it on a million websites, whether he uses kus words, whether you like it or not... the man is frustrated, and that's what the post is all about....

we all need to vent at times... after all, he's invested thousands of dollars or HIS OWN money to purchase an item.... the item DOES NOT PERFORM AS STATED.... IF BRP sold him a $20,000 vehicle for $5000 and it only worked 1/4 of the time.... then, AND ONLY THEN, he would have no right to complain.... however, when you spend that kind of cash and it isn't performing at the rate of 100%... everyone of you would feel as he does at this point.... so here he is venting... let him... maybe BRP will read his post and say, "hey, we're producing some bad products... we need to fix that".... let the guy vent... companies truly want to know what their public thinks...

although i've had relatively ZERO problems with mine, and i've posted that many times... we all need to know what's going on out there, so please, let the man have his say...

 

[Ga Blue Knight]

What's worse is that BRP may be producing a great product and the uncaring dealers are just chucking them out the door for short term profits without any concern for the customer or the future of the product.

 

[ivanlee]

whether he post it on a million websites, whether he uses kus words, whether you like it or not... the man is frustrated, and that's what the post is all about....

we all need to vent at times... after all, he's invested thousands of dollars or HIS OWN money to purchase an item.... the item DOES NOT PERFORM AS STATED.... IF BRP sold him a $20,000 vehicle for $5000 and it only worked 1/4 of the time.... then, AND ONLY THEN, he would have no right to complain.... however, when you spend that kind of cash and it isn't performing at the rate of 100%... everyone of you would feel as he does at this point.... so here he is venting... let him... maybe BRP will read his post and say, "hey, we're producing some bad products... we need to fix that".... let the guy vent... companies truly want to know what their public thinks...

although i've had relatively ZERO problems with mine, and i've posted that many times... we all need to know what's going on out there, so please, let the man have his

 

[Five-O]

Most likely the fiancée will take it over , like one said on here by then all kinks should be worked out . Yes the first week was all good with the unit but with work being busy and only some limited time to ride who wants to be spend time at the dealer . I just really never had these issues with any of my other bikes especially at the first month of purchase . The unit is still fun to ride . I could just do with out the many issues I am having . It's all good thou !

Which dealership did you get it from?

 

[NHSpyderman]

cheese with that wine?

I have had a few issues with my Spydy already but still love it...

 

[Mike_R]

+1

whether he post it on a million websites, whether he uses kus words, whether you like it or not... the man is frustrated, and that's what the post is all about....

we all need to vent at times... after all, he's invested thousands of dollars or HIS OWN money to purchase an item.... the item DOES NOT PERFORM AS STATED.... IF BRP sold him a $20,000 vehicle for $5000 and it only worked 1/4 of the time.... then, AND ONLY THEN, he would have no right to complain.... however, when you spend that kind of cash and it isn't performing at the rate of 100%... everyone of you would feel as he does at this point.... so here he is venting... let him... maybe BRP will read his post and say, "hey, we're producing some bad products... we need to fix that".... let the guy vent... companies truly want to know what their public thinks...

although i've had relatively ZERO problems with mine, and i've posted that many times... we all need to know what's going on out there, so please, let the man have his

+1 :thumbup:

 

[gabbman]

even the best have problems

a few years ago I purchased a new Honda accord. It had a lot of problems and was actually a lemon. It can happen to any mechanical object. I say that to say he can vent and I'm sure he frustrated but as a current shopper he didn't tell me exactly what he is upset about. I'm not sure if it's major mechanical issues, a lot of little things or if it's dealer issues. I just wish he gave more info to help future owners avoid the dealership or look out for the same problems. Also if he was hoping for Brp to step in he needs to do a better job of explaining himself

 

[Bob Ledford]

As has been umpteen times before. The manufacturer makes a good product. But no matter how well it's made the dealership has control over the QA (quality assurance) program. What needs to happen is he needs to go directly to the dealer first, then to BRP. BRP should then put it the hands of their "Field Representative" for closing out even if it means terminating the franchise.

According to the owner of the dealership were I trade in numerous conversations that we have had he has "a field representative." I meet him once and he was introduced to me as his Can-Am Rep.

 

[Biosafena]

I just noticed something that I hadn't considered before. The term "field representative" was used. Does BRP actually have any of these?? If so, do they they come to dealerships to help resolve issues? And to maybe be sure things are being done at the dealership to ensure high standards? I know the auto manufacturers surely have field reps as do most other major companies that deal with products that can't be easily sent back to the manufacturer to diagnosis and repair or replacement. If BRP doesn't have these reps, then I think we have identified a major flaw in the customer satisfaction chain.


Sent from the corner of walk and don't walk....

 

[wyliec]

Biosafena,

There is no field rep that I am aware of. At one time, if you had mechanical issues with your spyder and the dealer was unable to resolve, you'd contact a gentleman named Carlo at BRP. However, I think a young lady has taken his position. I have dealt with her and she seems to do an excellent job just as Carlo did.

To get in touch with the person I mentioned, there used to be an e-mail address here on the homepage with instructions of what to do.

http://www.spyderlovers.com/forums/showthread.php?10017-New-Spyder-Customer-Support-Link

 

[bullant12]

Biosafena,

There is no field rep that I am aware of. At one time, if you had mechanical issues with your spyder and the dealer was unable to resolve, you'd contact a gentleman named Carlo at BRP. However, I think a young lady has taken his position. I have dealt with her and she seems to do an excellent job just as Carlo did.

To get in touch with the person I mentioned, there used to be an e-mail address here on the homepage with instructions of what to do.

http://www.spyderlovers.com/forums/showthread.php?10017-New-Spyder-Customer-Support-Link

Be adviced that Carlo is not avaliable... not sure if he left for good, but he was out for a long time. I believe the new contact's name is Crystal...

 

[Jeriatric]

Field Reps

Don't know any particulars but there's someone from BRP who calls on my dealer. How many hats he wears (job responsibilities) I have no idea.

Have heard of field reps becoming involved in a few customer complaints, but not many.

Anyone ready and able to fill in the blanks?

 

[Bob Denman]

Here's her email and the phone number...
888 272 9222
Customer Service Callcenter
NEW CONTACTS AT BRP:
Crystelle LaChance's email
[email protected]

 

[my3gs]

As far as the cooling i live in Oklahoma hot outside in the summer is 115 for days in a row an 1 thang i have done to keep it cool cost $10 an a few min to put in its Water Wetter most parts stors have it. I only run about 4 bars sometimes 5 if i am in town but most of the time its 4 . Its the best $10 i have spent on the :spyder2:

 

[Motorcycledave]

Big Trouble if...

If you want a happy life.... don't give it to your fiancée you will be sorry.... all it will have to do is brake down
on her and you will never hear the end of it.
If it were me... I would eat the loss and trade it in or sell it, sounds like you got a lemon.
Good Luck
Dave

Like I have said in many other occasions . For the money this machine cost they should have built it way better . All the issues I am having is frustrating and just bout done with it . Between the heat and the battery issues now clutch issues . A clicking noise coming from my left shock then at my first service the tech tells me to stay on top of the oil cus the can am burn lots of oil , then again dealer is also idiots . My sts is not even 1 week shy of being 2 month old . I have been at the dealer 3 times already and the second time I had to leave it for bout a week . Here in the east coast we only have few month of to ride . These issues driving me crazy they just did not equipped these units with a bigger battery . Then they sell all these after market accessories to try to keep the dam thing cool . Again imma spending $20.000.00 I should not have to buy any thing accessories for that . Confidence level is low I am scared of being stranded .

Me too taught it was cool machine in terms of getting one and having fun . I had lots of bikes and all my bikes together I did not have issues like this one . Like any thing else when every thing is working it is fun to ride . Next season I will be giving this to my fiancée or selling it , getting back on my gsxr1000 or picking up a gold wing !