Red Dust of Death Recall???? Front Sprocket Recall - FINALLY....

[UtahPete]

Finally ... an answer to my question of which models and years are affected;

What is the potential problem?

The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash.

Which models are involved?

Certain 2015 to 2019 Can-Am® Spyder RT and F3 vehicles

 

[old Timer]

Ed I’d call. Here is the answer to your question in the post. Can’t hurt!

That is very interesting, indicates a very strong possibly that the fix involves more than the new white pulley as a repaired unit requires something additional rather than the white current pulley to satisfy the recall.

 

[SpyderF3-s]

I called BRP and my F3 was on the recall list. Luckily, I have receipts for the 3 sprockets that I personally bought and replaced (over 90,000 miles on F3). BRP rep opened a case for the cost, sent me an email with the required proof of purchase request. Sent them the 3 receipt copies. Lets see how long it takes to get the money back.

Side note: BRP rep said it was a 1 hour fix. To me that means they are just going to replace the sprocket with a "white" one. FYI - I already have stripped out a "white" sprocket and I'm on my second one)

 

[Peter Aawen]

That is very interesting, indicates a very strong possibly that the fix involves more than the new white pulley as a repaired unit requires something additional rather than the white current pulley to satisfy the recall.

I called BRP and my F3 was on the recall list. Luckily, I have receipts for the 3 sprockets that I personally bought and replaced (over 90,000 miles on F3). BRP rep opened a case for the cost, sent me an email with the required proof of purchase request. Sent them the 3 receipt copies. Lets see how long it takes to get the money back.

Side note: BRP rep said it was a 1 hour fix. To me that means they are just going to replace the sprocket with a "white" one. FYI - I already have stripped out a "white" sprocket and I'm on my second one)

...

Not specifically responding to your posts by themselves old Timer & Spyder F3-s, but your posts gave me the references (bolded above) to the points I wanted to highlight.

I don't believe the white sprocket has anything to do with this sprocket failure issue! The white sprocket is simply an attempt to address the whining noise issue some were having - the ceramic coating is meant to change the way air moved over the sprocket & cut the whining noise!

This recall is something completely different to the white pulley fix, and if you read the notice, what they are doing from 30 June is not a 1 hour 'Fix' - it's a 1 hour 'Interim Procedure', but then at some later stage (starting from 30 August??) 'all sprockets will need to be replaced'. See the quote below with the pertinent points highlighted:

BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The procedure will be available at your dealer starting on June 30 and should take less than an hour.

The parts for the final repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The replacement procedure should be available at your dealer starting on August 30 and should take less than an hour.

So this 'Interim Procedure' is simply an attempt to get the sprockets to last until they can get everything necessary to replace them with whatever's needed for the final fix; but this first bit, it's NOT a 'Fix', not yet, anyway! :lecturef_smilie:

And from the image in Wmoater's post #12 above, while it's good that BRP says they'll reimburse those who've replaced their sprockets previously at their own expense, I do hope they'll also look after those few who ended up needing to replace the shaft as well?!? :dontknow:

At least now it's on the table & some 'fix' moves are afoot! :thumbup:

 

[gkamer]

Just checked my VIN and so far so good.

 

[RayBJ]

Where did you find a link to check your VIN?

 

[BLUEKNIGHT911]

Not specifically responding to your posts by themselves old Timer & Spyder F3-s, but your posts gave me the references (bolded above) to the points I wanted to highlight.

I don't believe the white sprocket has anything to do with this sprocket failure issue! The white sprocket is simply an attempt to address the whining noise issue some were having - the ceramic coating is meant to change the way air moved over the sprocket & cut the whining noise!

This recall is something completely different to the white pulley fix, and if you read the notice, what they are doing from 30 June is not a 1 hour 'Fix' - it's a 1 hour 'Interim Procedure', but then at some later stage (starting from 30 August??) 'all sprockets will need to be replaced'. See the quote below with the pertinent points highlighted:



So this 'Interim Procedure' is simply an attempt to get the sprockets to last until they can get everything necessary to replace them with whatever's needed for the final fix; but this first bit, it's NOT a 'Fix', not yet, anyway! :lecturef_smilie:

And from the image in Wmoater's post, while it's good that BRP says they'll reimburse those who've replaced their sprockets previously at their own expense, I do hope they'll also look after those few who ended up needing to replace the shaft as well?!? :dontknow:

At least now it's on the table & some 'fix' moves are afoot! :thumbup:

:agree: ..and thank you for the extra info .... I have said for a long time Something happened in 2015 with the actual parts or the Paste or the mounting procedure etc. ... I have a 2014 w/ 66,000 plus miles and NO RED DUST .... I'm not sure I will allow BRP to touch my UN-BROKEN RT .... good luck all .... Mike :thumbup:

 

[dmiles]

Well I have owned my 2017 RTL for all of 3 weeks, and as soon as I read this, I called BRP to inform them of the change in ownership, like it says to do in the owner's manual.

They informed me that my VIN is on the list, so I'm really glad that @Jdr00ejr took the time to post this.

I got the change of ownership done, and have already contacted my local dealer. They confirmed my VIN, but had not heard of the recall.

The guy read the bulletin while I was still on the phone. He didn't know if he has the parts to do the interim fix or not. He's talking to his service manager, and is supposed to call me back.

Stay tuned.....

UPDATE.....The guy called me right back. He said the bulletin for the interim fix is not out yet, but was promised by June 30 at the latest. I'd like to know what the interim fix is, just to see if it is something I could do if it comes to that.

 

[dmiles]

Where did you find a link to check your VIN?

Here's the link, https://can-am.brp.com/on-road/us/en/owner-zone/safety-recalls.html

But it was last updated on May 22, so it does not include this particular recall, which came out yesterday. Mine does not show up as on the list on this page, but I have confirmed that it actually is part of the recall.

 

[Jetfixer]

Hoping someone will post what exactly the "interim repair" is.....

 

[dmiles]

Hoping someone will post what exactly the "interim repair" is.....

I will post as soon as the service guy at my dealership lets me know. I've been by there for other things quite a bit, and have gotten to be friends with this guy so I think he will call me when he gets the information. If not, someone will post it here and I will call him :thumbup:

They have a beautiful 2021 they just took in with only 500 miles that I have been drooling over. Just too dang much money, and they are not in the mood for making deals right now. :yikes:

 

[T.P.]

Here's the link, https://can-am.brp.com/on-road/us/en/owner-zone/safety-recalls.html

But it was last updated on May 22, so it does not include this particular recall, which came out yesterday. Mine does not show up as on the list on this page, but I have confirmed that it actually is part of the recall.

My 2017 F3T is not on the vin recall list for the above listed timing of the vin# update of 5-22-22 and the recall of 5-26-22 from above.
Don't jump the gun here till the vin list is updated, because you will be left out.

STAY ON TOP OF THIS ISSUE!!

T.P.

 

[Wmoater]

My 2017 RTL is for sure on list according to my dealer. My dealer said like posted earlier that the specific directions on how to repair and replace has not been given and this is a notification that will take effect in July when BRP provides the exact procedure.

 

[Pirate]

Just a wild guess, but I am thinking the interim fix is using moly grease and a new white pulley.

 

[Ex-Rocket]

I have a 2017 F3 Limited and its not on the recall list at this time. Why are some F3's Limited on the list and mine isn't. I don't have any red dust at this time.

 

[Piratezz]

I wonder if it's going to be a global Recall, I am in europe, the netherlands to be specific, and have a 2019 Spyder F3s, I have the whining noise at 70Km/h, and check the pulley/sprocket regulary.
So far no issues, except for the noise..., but hey if it's going to make things better, me thinks that I am going to call my dealer for info, on this matter

 

[pieman9155]

i replace the wifes already she has 2018 f3t at 9000 miles

 

[stmike 1800]

I wonder if it's going to be a global Recall, I am in europe, the netherlands to be specific, and have a 2019 Spyder F3s, I have the whining noise at 70Km/h, and check the pulley/sprocket regulary.
So far no issues, except for the noise..., but hey if it's going to make things better, me thinks that I am going to call my dealer for info, on this matter

I put in my vin for the 2018 RT and this is what i got .

"The VIN submitted may be a valid VIN but for a three wheel vehicle sold outside the United States or for a different BRP product-line. In those cases, we invite you to contact your dealer or BRP to obtain the status of the safety recalls related to your VIN.
The result page shows only the incompleted safety recalls for this vehicle identification number.

Recall information is only available going back to January 01, 2007. If your vehicle was manufactured before this date, please contact us for possible additional recall information.

THERE IS CURRENTLY NO INCOMPLETED SAFETY RECALLS FOR THIS VEHICLE."

 

[MNBK]

When I put in the VIN for my wife`s 2017 and my 2016 F3s it said they are not in the recall. I stopped at our dealership and they checked and said yes they are included in the recall. They are supposed to know more around the 30th of June and will contact us.

 

[ulflyer]

Mine is not listed yet either. Will check with dealer at some point. So far, its been fine.

Stopped by my dealer in Winston Salem, NC, today 31 May, and the Svc Mngr looked mine up and said definitely it is included and I will get a letter from BRP later when they have the sprockets avail for the repair. [