Recommended Replacement Parts

[tatt2r]

Here is my take on this; The mileage racked up by these machines is quite a bit higher than what would be expected from a normal two wheeler, an ATV or a jet ski. So we are getting to the point where we need time change items like brakes a lot quicker than one would expect. I had seven oil changes my first year out! I have a friend with a five year old Harley going in for his first 5000 mile check.

I could be wrong.

i agree ...i would bet by brp coming out with the spyder rt that they didn't ever expect the kind of milage that we would put on in the first year ... i had a harley for 3 years put about 1500 miles on it .... my spyder is going on 1 year and a half and i've got over 16000 miles on it .. and thats not even close to some of you ....

 

[NancysToy]

i agree ...i would bet by brp coming out with the spyder rt that they didn't ever expect the kind of milage that we would put on in the first year ... i had a harley for 3 years put about 1500 miles on it .... my spyder is going on 1 year and a half and i've got over 16000 miles on it .. and thats not even close to some of you ....

Guess I'm not used to this. BMW riders commonly put 10,000-50,000 per year on a bike, very few ride less than 5,000 per year, and some do over 100K. Dealer support is very good, and a BMW dealer will often bend over backwards to keep a traveler on the road. Even then, they often have to rob parts off a bike on the floor, or get things shipped overnight.

 

[MarkLawson]

More and more Spyder owners realize that we are in the service shop 90% of the time waiting for parts. It is not our service manager duty to have some BRP parts in the inventory? I'm not talking about engines, but normal wear and tear parts: tires, brake pads, bulbs etc. That's my opinion....

I would agree. But, if there is a problem with getting parts, and they are normal wear & tear parts, the owner should begin giving the dealer advanced notice of the need for service, if parts availability is an issue.

Also, in this economy, having your cash tied up in inventory may be difficult.

 

[effgjamis]

I would agree. But, if there is a problem with getting parts, and they are normal wear & tear parts, the owner should begin giving the dealer advanced notice of the need for service, if parts availability is an issue.

Also, in this economy, having your cash tied up in inventory may be difficult.

Are you suggesting that we pre-pay, wait for parts for days on end, while the dealer is using our money.
Humm wonder how that would really work in super markets, in the milk and bread section..

 

[MarkLawson]

Are you suggesting that we pre-pay, wait for parts for days on end, while the dealer is using our money.
Humm wonder how that would really work in super markets, in the milk and bread section..

Only if you have a problem with parts not being available when you walk into the dealership. Makes good sense to me allow the dealer to use your money to to purchase & gather your materials together before you start the job. If that takes time, you plan ahead. When they are normal wear & tear parts that can be predicted, make that prediction. You know when it's getting close to time for new tires or an oil or plugs change. Give your dealer advance notice of what you need so he can be ready when you need it.

I'm just suggesting a real world solution if you have that particular problem.

Parts that fail unexpectedly are a different issue & may cause extended downtime while awaiting replacements.

 

[bjt]

Actually, there is. There is no warehouse in the US for parts. Getting through Customs is a highly variable thing. Most of the time these things sail through for a business shipper, but there are glitches, and these can take days, or even weeks, to clear. There are just no guarantees where Customs is involved. I have seen our dealer (yours and mine) check stock, then make the order right then and there on the computer. Some parts have arrived in as little as 24-48 hours, others have taken up to two weeks. No rhyme or reason where Customs is concerned. Add in delays at the dealership or at BRP, or backorders, and waits can be long, indeed.

:agree:

 

[jimcrom]

I know that when I went to the San Luis Motorsports where I bought mine originally, I asked about a new rear tire and they said they would have to order one. That is one of the reasons that I bought the Kumho tire. Ordered it from Tirerack on Tue/Wed and had it delivered to the shop. It got there on Fri or Sat. (Tirerack has a warehouse in Reno) I asked the service manager why they wouldn't have tires in stock as that is something that could go out at any time. They agreed. Just like when I asked about two front tires, they didn't think that they had any in stock. Later looking around they found two. Ten they charged me $38 installation for each tire. Next time I will just buy the tires and have the local tire dealer install them. They only charged $20 to balance the first set.

Are you suggesting that we pre-pay, wait for parts for days on end, while the dealer is using our money.
Humm wonder how that would really work in super markets, in the milk and bread section..

 

[NancysToy]

Only if you have a problem with parts not being available when you walk into the dealership. Makes good sense to me allow the dealer to use your money to to purchase & gather your materials together before you start the job. If that takes time, you plan ahead. When they are normal wear & tear parts that can be predicted, make that prediction. You know when it's getting close to time for new tires or an oil or plugs change. Give your dealer advance notice of what you need so he can be ready when you need it.

I'm just suggesting a real world solution if you have that particular problem.

Parts that fail unexpectedly are a different issue & may cause extended downtime while awaiting replacements.

:agree: Not a perfect solution, but a practical one. I always check stock ahead, and either purchase what I need then and there, before the service appointment, or pay and order what is necessary.

 

[BajaRon]

we stock just about everything you might need.But when we order something that we dont have,we have it the next morning at 7am with no overnight charges to anyone.even a transmission.99% of the time.But thats why we are #1.(HONDA).
My brp dealer doesnt even stock an oil filter,and it takes 3 weeks to get.[/quote]

Not necessarily....

 

[DannyS]

Remember folks that these dealers are not motorcycle dealers, They have to get up to speed on the Spyder and its needs. Now I grant you it is sort of a no brainer to have wear and tear item in stock and I think the situation will improve. Some real motorcycle dealers are on an order when needed basis also because of the number of models and brands they handle it would bankrupt them is they had everything. BMW has two things going for it. They do not normally allow their dealers to handle any other brand and they have a corporate philosophy that supports dealers and the owners. I heard they have a project to produce parts for every model they have ever sold no mater how old! BRP needs to revamp there distribution system. They also need to loosen the attitude that does not allow aftermarket parts. Their corporate mind set is NO aftermarket parts and it shows in the dealers. Good supply chain management for JIT means that the entire chain should work together only allowing dealers to order at set amounts puts them behind in the chain. Cross border shipment can be set up with blanket yearly paperwork to speed clearance I shipped to Canada and Mexico and did the paperwork once a year for the entire year. With NAFTA it should not slow a shipment at all, the paper work is done electronically faster that the package service can move the package.:lecturef_smilie:

 

[M2Wild]

they charged me $38 installation for each tire. Next time I will just buy the tires and have the local tire dealer install them. They only charged $20 to balance the first set.

Generally its normal for a MC shop to charge a little more than a high volume auto tire place. Also, these rims are smaller than most auto tires and the machine in the auto shop might not be as kind to your Spyder rim paint job as the MC shop ones. The weight also has to be glued on which also adds to the cost. Just my 2 cents. BTW, I was quoted $75 to install the rear tire with installation back onto the Spyder. Which I think is a great deal.