• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Do you think dealerships should offer some compensation/discounts ??

Yes or No

  • Yes

    Votes: 12 23.1%
  • No

    Votes: 40 76.9%

  • Total voters
    52
The dealer should not be on the hook for delivery and parts delays. However, the manufacturer should provide some type of discount or compensation for the delay. Ford has done this for its Bronco and Maverick trucks which have been delayed. From Motor Trend: Ford confirmed the news to MotorTrend, with a representative stating, "Ford Maverick Hybrid customers will receive a Ford FITS Accessory Kit after they take delivery of their new truck.

Ride Safe!

That's cool--but it's only $50 (and probably only costs Ford $10-$15) and it's for people who preordered the Maverick before November. The Bronco delay gift was more flexible--dealers were given a budget to help customers out in various ways.
The letter dealers received includes some examples on the use of the money to manage waiting customers:

Provide payment assistance to an interim vehicle purchase/lease
Help with rental vehicle coverage
Cover their vehicle's next scheduled maintenance
Offer a discount toward a Ford Protect Extended Warranty or Maintenance Plan
Buy a bottle of their favorite bourbon or spirit to thank them for their loyalty and patience.

I wouldn't say no to a "thanks for waiting" gift from Can-Am--but I would be shocked if they offered anything of real value (like a free cover). I did a Google search and couldn't find anyone except Ford offering a gift (and even with Ford it's only for the launches of the new Maverick and Bronco).
 
The thing I haven't seen mentioned here are sales volumes and profits. I'm not going to do all of the Googling but I am absolutely sure BRP's numbers are peanuts as compared to Ford, Toyota, and the rest. The big automobile companies are in a position to offer such discounts much easier than BRP (Can-Am) would be able too.
 
I say no, as it is not the dealerships fault that the product is not arriving complete or at all. But, I do think that the dealerships should be understanding when a customer cancels their order and wants a full refund. There has to be understanding on both sides, as we are all suffering through this thing. I had a friend who ordered their F3 in February and had a delivery date of May, then June, now September. This past weekend they found a dealership 50 miles away who just received stock and was ready to sell. They went to the first dealership and got a refund and was able to purchase the new F3S. The first dealership gave them their refund, but not without a bit of an attitude. To me, that was totally out of line.
 
I say no, as it is not the dealerships fault that the product is not arriving complete or at all. But, I do think that the dealerships should be understanding when a customer cancels their order and wants a full refund. There has to be understanding on both sides, as we are all suffering through this thing. I had a friend who ordered their F3 in February and had a delivery date of May, then June, now September. This past weekend they found a dealership 50 miles away who just received stock and was ready to sell. They went to the first dealership and got a refund and was able to purchase the new F3S. The first dealership gave them their refund, but not without a bit of an attitude. To me, that was totally out of line.


The dealer shouldn’t have given any attitude. You are correct, that was wrong on their behalf. It’s on BRP’s site ( skidoo, seadoo, off-road and on road) that if a customer wants a refund and cancels their order due to the shipping and parts delays that the total deposit will be refunded in full. It also states on the skidoo site that if you want to carry over your deposit for next years model “ really this year because of snowmobile season” that an additional $500 will be matched or removed from the total cost. Otherwords $500 deposit carried over and $500 off the total cost of the sled or used for accessories but not on BEST warranty. I’d guess come September, those who put an order down in February on a spyder and not receive it before September will receive the same deal for next springs order. This is just a guess if they follow suit with the snowmobiles that have already experienced this past season.
 
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