Deanna777
Well-known member
Hi, I have a new part # for the Ignition Switch, it is 710004413. I have a 2014RTS-SE6. Deanna
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DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!
- Thread starter Deanna777
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Interesting, to say the least. I just looked again at BRP and ProCaliber's on-line parts manuals. They still show 3598 for the '14's (which BRP says is unavailable, Pro Caliber does not say that) and 4277 for the '15's. A reverse search for 4413 says "No Parts Found. Try Again." Let's hope BRP is on to something here with this new part. Sure would be nice if they told us that was the solution rather than leaving us in the dark. Meanwhile, they'll update the parts manuals. Thanks for the info.
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StanProff
New member
I got the first DESS problem last week, 4,000 miles on a '14 RTS. It did restart after turning the switch on and off about 3 or 4 times. Dealer says that BRP will not address the problem unless the problem can be duplicated at the dealer. Meaning it would have to fail leaving me stranded and towed to the dealer. Then it could start at the dealer so what then? My dealer is a good dealer and friend, they are dissapointed in BRP's response to this issue. They said that if and when it happens again to take a pic of the screen and document it before trying to restart. If it won't start it will be towed to the dealer. If it does start they will push on BRP again. I have been a strong Spyder advocate and am on my 2nd Spyder. It is simply not a very good feeling to wonder, every time you ride, if you are going to get stranded. We all know BRP monitors the forum and responds when they have something to say about a problem. The lack of response tells me they don't know what to say or do about this issue. I have been totally happy with the '14 Spyder aside from this problem. Love it, but no one wants to gamble every time they turn the key to see if it will start, Then if it does start you wonder if you'll get back home. I work out of town and get home on weekends, I love to ride and this is my way of stress relief from the job. I hope something can be done soon. At least with Limp mode you can get somewhere.
I guess I've vented enough. Thanks for bearing with me. On a good note, BRP is replacing the rear tire under warranty, it was down to the ware bars at about 3400 miles. Yea!
Stan
I guess I've vented enough. Thanks for bearing with me. On a good note, BRP is replacing the rear tire under warranty, it was down to the ware bars at about 3400 miles. Yea!
Stan
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kbwitt
New member
BRP hates this as much as we all do. It is their reputation and future sales. They have been working hard with techs, think they have issue solved when positive, they will go into action.
Mean time - TAKE KEY OUT AND START OVER.
Good luck and have fun.
Mean time - TAKE KEY OUT AND START OVER.
Good luck and have fun.
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Deanna777
Well-known member
MarcusB, Did they replace the ignition switch, at the same time? If they did what is the part # for the ignition switch?
How many miles do you have on spyder with the 2nd replacement module?
Keep us posted!
Deanna
Deanna777
Well-known member
When I had my first D.E.S.S code, I took a picture ( look at my Thread that I started about the D.E.S.S Error)
My dealer replaced my first D.E.S.S module, then this month I was out doing errands, and I got the D.E.S.S. Key Code again, so I called my dealer and I said to them that I got the D.E.S.S. key code again, they replaced the D.E.S.S. module and replaced the ignition switch/ and changed the key lock on rear trunk, also, made the keys to fit the new ignition switch. I agree with you on it is not a good feeling if I am going to get stranded some where.
Deanna
StanProff
New member
Was at the dealer getting the rear tire replaced under warranty and when I went to leave the DESS code came up. Great timing! I left the switch in the on position so the screen kept the code showing and walked into the dealer and had the service manager look at it. the part is on order. When I went back out and turned it off and back on it did start up. couldn't have happened at a better time. :clap:
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Pampurrs
Pragmatic Member
That's great Deanna. My fingers are crossed that it never happens to you again :2thumbs:
Pam
Bob Denman
New member
:agree: :yes::yes::yes:
Deanna777
Well-known member
Pam, I rode this week-end( Thursday, Friday, Sat.) so far no D.E.S.S. error. Deanna
Pampurrs
Pragmatic Member
:yes::dg2::yes::dg2::yes::dg2::yes::dg2::yes::dg2::yes::dg2::yes::dg2::yes::dg2:
Deanna777
Well-known member
My mileage on the 2nd D.E.S.S. module is : 9,025. Deanna
Deanna777
Well-known member
Pam, Thanks Deanna
Brentc
Active member
2nd DESS Failed within 1 mile!
Went back and forth a couple times with the service dealer. They said they could not get a DESS failure unless they had cell phone interference or touched both keys together. I insisted on DESS replacement as I was stuck at work for half a hour the week before with a DESS error. I was able to get it going and made it home. I just picked bike up Thursday 9/10 and trailered home. I went to start it today and there was the DESS error again. I called the service manager and he reassured me they did replace the unit. He will be contacting brp Monday am to open a case with them.
Went back and forth a couple times with the service dealer. They said they could not get a DESS failure unless they had cell phone interference or touched both keys together. I insisted on DESS replacement as I was stuck at work for half a hour the week before with a DESS error. I was able to get it going and made it home. I just picked bike up Thursday 9/10 and trailered home. I went to start it today and there was the DESS error again. I called the service manager and he reassured me they did replace the unit. He will be contacting brp Monday am to open a case with them.
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PaladinLV
New member
IMHO
When one receives these infamous errors, one should ALWAYS take a photo prior to turning the key OFF.
Then you can contact the dealership with proof.
AJ
When one receives these infamous errors, one should ALWAYS take a photo prior to turning the key OFF.
Then you can contact the dealership with proof.
AJ
Brentc
Active member
I was fortunate enough to have been reading enough of these DESS posts to have the same thought. I have been able to get pictures of all of my DESS screens and even have my service techs cell phone number to send them directly to him.
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