DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

[Deanna777]

Went back and forth a couple times with the service dealer. They said they could not get a DESS failure unless they had cell phone interference or touched both keys together. I insisted on DESS replacement as I was stuck at work for half a hour the week before with a DESS error. I was able to get it going and made it home. I just picked bike up Thursday 9/10 and trailered home. I went to start it today and there was the DESS error again. I called the service manager and he reassured me they did replace the unit. He will be contacting brp Monday am to open a case with them.

When you get the D.E.S.S. error take a picture, take that picture with you to your dealer. (look @ my D.E.S.S. Key Code, D.E.S.S. Key Code Again!!!!!!!!!!!!!, threads,)

I posted pictures of the D.E.S.S. error that I got on my 2014RTS-SE6 Cognac.

When I got the D.E.S.S. Key code I called my dealership and they opened up a case with BRP, and they ordered the parts, the dealership called me when they got the parts in, made an appointment and got it fixed. They have replaced the D.E.S.S. module 2nd time, and changed the ignition switch, changed the lock on the back trunk once.
Keep us posted on what happens. Good luck! Deanna

 

[Mike Ard]

Just curious if anyone with an F3 had experienced this problem? I didn't see any F3's in these posts.

Haven't had the DESS code but have had a "Bad Key Error" twice. Has eventually started but it does make one wonder whats going on.

 

[Deanna777]

Haven't had the DESS code but have had a "Bad Key Error" twice. Has eventually started but it does make one wonder what's going on.

Read post #1 on this thread, and read post # 1 on: D.E.S.S. KEY CODE on a 2014RTS-SE6 (I started that thread) you will see what the D.E.S.S. key code looks like.

If you get the D.E.S.S. Key code again "Take a picture and show your can-am dealer, and let us know what happens next. Deanna

 

[Deanna777]

Went to SQ in Lake George, New York and got home and did not get any codes :clap::clap: If I get a D.E.S.S. key code I will post on this "Thread". Deanna

 

[Bob Denman]

:congrats: on a trouble-free ride! :thumbup:

 

[Chuck125]

Got the same code for the first time (2014 RT) at Spyder Quest on one of the rides. Was able to remove the key and try again and it worked. Didn't know at the time what it meant, just glad it worked. Have about the same mileage as one of the pic's, wondering if that has anything to do with it. ???

 

[Deanna777]

Got the same code for the first time,(2014 RT) at Spyder Quest on one of the rides. Was able to remove the key and try again and it worked. Didnt know at the time what it meant, Just glad it worked. Have about the same mileage as one of the pic's, wondering if that has anything to do with it. ???

No the mileage has nothing to do with it.

If it happens again take a picture, take the picture to your can-am dealership, and let them know that it has been happening, on the 2014RTS-SE6, & 2015RTS-SE6 Models. Keep us informed on what happens.
Glad that you were able to get your Spyder started again. Did you take your key out and walk away from your Spyder?
When it happened were you on a gas stop, or at a destination?

Let us know what happens. Good luck. Deanna

 

[PaladinLV]

No the mileage has nothing to do with it.

let them know that it has been happening, on the 2014RTS-SE6, & 2015RTS-SE6 Models.

I don't know if this has any relation - I wouldn't think so, but the Spyder are kinda weird
I wonder how many of the people having this problem shut-down with the Spyder "in gear"?

My reason for asking is I had the screen of death pop-up twice. Both times I was able to clear it.
After the 2nd time I started shutting down in Neutral and since then it has never returned.
That was 5 months ago.
Just coincidence? :dontknow:

AJ

 

[Deanna777]

I don't know if this has any relation - I wouldn't thinks so, but the Spyder are kinda weird
I wonder how many of the people having this problem shut-down with the Spyder "in gear"

My reason for asking is I had the screen of death pop-up twice. Both times I was able to clear it.
After the 2nd time I started shutting down in Neutral and since then it has never returned.
That was 5 months ago.
Just coincidence? :dontknow:

AJ

AJ, From day 1 with my 2014RTS-SE6 Cognac I have always shut my :spyder2: down in Neutral. Deanna

 

[PaladinLV]

AJ, From day 1 with my 2014RTS-SE6 Cognac I have always shut my :spyder2: down in Neutral. Deanna

Just color me LUCKY (so far) ray:

AJ

 

[Deanna777]

Just color me LUCKY (so far) ray:

AJ

AJ, I hope that you don't get the D.E.S.S. code, if you do take a picture, and post on this thread. I am only trying to help. Deanna

 

[PaladinLV]

AJ, I hope that you don't get the D.E.S.S. code, if you do take a picture, and post on this thread. I am only trying to help. Deanna

Trying? Hell you ARE helping :clap:

AJ

 

[Trbayth]

AJ, From day 1 with my 2014RTS-SE6 Cognac I have always shut my :spyder2: down in Neutral. Deanna

Me too. Although I only had the DESS code pop up once and that was on a 2014 ST, not at RT.

 

[pitzerwm]

Meeting a new Spyder rider this weekend we were talking about a lot of things and the DESS thing. He has a 15 and had had the DESS thing once, but was able to get past it. He has Lamont's IPS and he switched his keys and hasn't has an issue since. His question was "what if the key's signal is weaker than it should be"?

Seems in Deanne's case they replaced the keys, but it still came back. In light of the fact most of agree BRP uses the cheapest parts, maybe all of the keys are on the margin. There should be a way to measure whatever it sends out.

Just a thought.

 

[JerryB]

Hi Bill,

Re: There should be a way to measure whatever it sends out.

I am no electrical/electronic expert, but I believe that the key(s) to Spyder do not have batteries in them. If mine do, I'll be d***** on how I would replace them.

That leads me to believe that they do not send out anything. To 'send out' something would require an energy source, i.e., a battery.

My new 2015 car key(s) have batteries but they are only to remotely lock/unlock the doors.

My car keys, which have the keyless start system, are a RF system. The car sends out the RF signal and it ( somehow ) bounces back without requiring any energy.

Anyone else with a thought on this?

Jerry Baumchen

PS) And I might be so wrong on this that I haven't seen the ball since the kickoff.

 

[pitzerwm]

I'm sure that you are right but something sends something to somewhere, if its built right on the edge, with any heat or cold it will fail. I'm glad that for now BRP has to pay & throw money at the problem making no points in the "we build a great machine" category.

Hi Bill,

Re: There should be a way to measure whatever it sends out.

I am no electrical/electronic expert, but I believe that the key(s) to Spyder do not have batteries in them. If mine do, I'll be d***** on how I would replace them.

That leads me to believe that they do not send out anything. To 'send out' something would require an energy source, i.e., a battery.

My new 2015 car key(s) have batteries but they are only to remotely lock/unlock the doors.

My car keys, which have the keyless start system, are a RF system. The car sends out the RF signal and it ( somehow ) bounces back without requiring any energy.

Anyone else with a thought on this?

Jerry Baumchen

PS) And I might be so wrong on this that I haven't seen the ball since the kickoff.

 

[Deanna777]

Me too. Although I only had the DESS code pop up once and that was on a 2014 ST, not at RT.

If you get the D.E.S.S. key code take a picture and show it to your can-am dealer. Also let them know it has been happening, if they don't believe you. Also, post on this thread if you get the D.E.S.S. key code. Deanna

 

[Deanna777]

Meeting a new Spyder rider this weekend we were talking about a lot of things and the DESS thing. He has a 15 and had had the DESS thing once, but was able to get past it. He has Lamont's IPS and he switched his keys and hasn't has an issue since. His question was "what if the key's signal is weaker than it should be"?

Seems in Deanne's case they replaced the keys, but it still came back. In light of the fact most of agree BRP uses the cheapest parts, maybe all of the keys are on the margin. There should be a way to measure whatever it sends out.

Just a thought.

Bill, The first time that I got the D.E.S.S. key code my dealership replaced the D.E.S.S. module and reprogramed the keys, the second time that I got the D.E.S.S. key code, they replaced the D.E.S.S module, ignition switch, and changed the back lock on the trunk, gave me a new lock ( for a trailer) reshaped the keys. Deanna

 

[Bob Denman]

Hi Jerry,
No batteries in the key; just the chips... :thumbup:
From what I understand about how the DESS works (Which is actually VERY little...); the DESS module sends out a signal to "read" the info that's held in the chip that's in your key... Whatever info it picks up, gets sent back into the computer for verification...
The key doesn't transmit anything; it just has to be able to be read by the system.

 

[JerryB]

Hi Bob,

Re: The key doesn't transmit anything

I graduated with the class of '71 with a degree in Mech Engr, so it has been a long time ago. Also, I was NOT the brightest person in my class.

However, I do know that to transmit/send requires a power source in some form. That is not up for discussion.

As for Spyder keys, consider a LEO's radar gun. The gun transmits but your car does not. So how does he know how fast you are going? It is the bounce back; his radar gun is taking a reading.

I do not know a lot about RF systems but I do know that my local library, which has RF 'devices' imbedded/glued in the books, uses it when I checkout a book or turn one in. Those books do not contain any batteries; but they do have a 'device' that the RF reader detects.

While I may be wrong, I think this might be how our keys work.

Jerry Baumchen

PS) I recently ordered a 2nd backup key for my Spyder. The key supplied was a Aprilia-type key. When I got it, it would not work. So the company sent me a new chip only, to install myself. That key works great now. But that chip did not have a battery.