Anyone want to wake up BRP?

[nater1]

You could get their attention, but maybe the attention you do not want??

Just do it.

I would like to see if they give some good attention like file suit for some BS stuff over, and over with no real intention to win a case. But have you spend $25,000 or more over the next ten years just to screw with you back. It happen all the time. When a big company has lawyers on the pay roll it costs the same to have them sit around, and screw with you.

Welcome to Business the American way.

 

[jimmykjimmy]

I would not do this. That kind of action could Snowball into something more than you wanted. If it would get out of hand (More rumor than fact) and people wouldn't buy the product (remember the Chevy Corvair) BRP would take it off the market and you would loose your investment also. I say let BRP handle the problems, we just need to be sure that they are reported factually.:lecturef_smilie:IMHO


Michael:doorag:

Certainly good advice. We need to cool our jets, report the problems to BRP and follow through if we fail to get answers.

 

[Firefly]

I think we should give BRP a chance to find and fix the problem before going down the path of 'trashing' them on youtube.

If nothing has been done within another 6-12 months and the fires continue to happen---- then this might be an option--- but a last resort in my opinion.

I pulled the stupid evap can----- which I think may be a contributing factor.

 

[Tripod]

It's Been Shown To Work

Wacky,

There is precedent in your idea about publicizing what's going on with the Spyder fires. The Pinto mess languished for about four years until a major story and expose was published by Mother Jones magazine which created a national awareness and outrage. It was instrumental in forcing Ford to fess up and issue a major recall. Like everything else, timing is everything. I'm not sure BRP is stonewalling... but, I'd sure like to hear something in the near future.

Tripod :joke:

 

[WackyDan]

Wacky,

There is precedent in your idea about publicizing what's going on with the Spyder fires. The Pinto mess languished for about four years until a major story and expose was published by Mother Jones magazine which created a national awareness and outrage. It was instrumental in forcing Ford to fess up and issue a major recall. Like everything else, timing is everything. I'm not sure BRP is stonewalling... but, I'd sure like to hear something in the near future.

Tripod :joke:

I hear you. I'm in no rush. Other than carrying fire fighting gear and letting the Spyder cool down some before bringing her in the garage... Well, it is no biggy. If a few more months and a few more spyders go up in smoke , then we may have to make a statement that way... It is just an idea, not an absolute nessesity at this point.

I do appreciate everyone's feedback on it though. -Keeping me sane.

 

[Tom in NM]

Well . . . . .

I do appreciate everyone's feedback on it though. -Keeping me sane.

. . . . that is what friends are for.

. . . . also why you have so many. It is a thankless and tough job, but we are happy to do it.

Tom

 

[DannyS]

I went to the BRP web site two or three days ago to see if there was a release date on the 2010 line-up there was not. But it asked me to take a short survey. So I did it is only about 5 questions long about how I didn't, I mean how I liked the web site. One question was did you find what you were looking for. I responded no so it have me a comment block. So I said I was looking for the 2010 line-up and if there was any info on the problems people were having with the ECM up-date, OR IF THERE WAS ANY ANSWERS TO THE LISTINGS OF SPYDERS CATCHING FIRE.
I am sure that if you go you will be asked to do the survey also. So go several times if need be. I was logged in so you may also need to be logged in. It is a chance to keep asking the question until we get an answer. Remember be civil you catch more bees with honey.:spyder:

 

[krb1945]

Yep... I own several...

fords and as I recall Ford got off their collective butts and issued a recall and installed a fused wire harness. I know this to be fact because three of mine were in the recall and ford recalled quickly.

Where as... it is a known fact that many of these spyders have fuel lines, oil lines and electrical wires touching or within fractions of an inch of the exhaust manifold and several have fuel lines rubbing on the cylinder heads and other areas. Oh... by the way two of the three spyders I own are in this catagory.

And as of this date I have neither seen or heard anything out of BRP via the dealer or direct mail advising me or any one else to check machines for these deficiencies or that they would modify them to correct a major safety defect.

I fixed mine myself because I did not want to burn the garage, house or my spyders and goldwings.

Anyone that doesn't think fuel, oil and electrical on or near exhaust headers, cylinders heads or cylinders needs to revisit their high school for an update on the science of heat transference or melting points for rubber. Or do they still teach science in high school these days?

Now I'll get off my soap box.

 

[Motza]

I couldn't have said it better myself, Scotty. Yes, this machine isn't perfect by no means but it is a fun machine and it still makes me smile every time I kick it into gear and crack the throttle. I think this machine is still in it's early infinite stages of quirks but, for the most part it's a good machine. In time they will fix the situations we are worried about. The owners are giving BRP feedback on it's problems and thats' what they need. If they don't take care of the problems, they will lose the fight and the product will go away. Hang in there Spyder riders, we will prevail.

WELL SAID ... :agree:

 

[effgjamis]

Rather than beat up BRP on the fire issue, I would rather have BRP resolve the surge cause by their sofware update, post haste... I think they caused more of an issue the the Percentage factor of fires.
Just an ole man's opinion..

 

[jwfranklin]

Rather than beat up BRP on the fire issue, I would rather have BRP resolve the surge cause by their sofware update, post haste... I think they caused more of an issue the the Percentage factor of fires.
Just an ole man's opinion..

:agree:

Another old man's opinion

 

[Firefly]

fords and as I recall Ford got off their collective butts and issued a recall and installed a fused wire harness. I know this to be fact because three of mine were in the recall and ford recalled quickly.

Where as... it is a known fact that many of these spyders have fuel lines, oil lines and electrical wires touching or within fractions of an inch of the exhaust manifold and several have fuel lines rubbing on the cylinder heads and other areas. Oh... by the way two of the three spyders I own are in this catagory.

And as of this date I have neither seen or heard anything out of BRP via the dealer or direct mail advising me or any one else to check machines for these deficiencies or that they would modify them to correct a major safety defect.

I fixed mine myself because I did not want to burn the garage, house or my spyders and goldwings.

Anyone that doesn't think fuel, oil and electrical on or near exhaust headers, cylinders heads or cylinders needs to revisit their high school for an update on the science of heat transference or melting points for rubber. Or do they still teach science in high school these days?

Now I'll get off my soap box.

Ford's real problem was that they knew they could catch fire - and went with a cheaper tank and straps anyway. Their numbers people actually calculated how many deaths they should have and figured out how much that would run them as compared to going with better tanks and parts.

This went on for quite some time. Ford also did the same thing regarding rear seatbelts in some models that didn't have shoulder harnesses.

Sad that they can so quickly put a number on how many lives is worth X amount of money instead of fixing a product.

BRP has dealt with fire issues before--- so I'm a bit shocked this one slipped by them---

Time will tell.

 

[Putt-Putt]

I don't know if letting BRP go, on this is right or wrong. We have talked about Ford & thier problems and there are other companies that have had problems and do nothing about it unless they have (forced) to.
Here is just an example that happened to me involving a Pacemaker. The pacemaker co. knew they had bad pacemaker leads but went ahead and let it on the market anyway. They addmitted it in the news paper as well as on TV.
The pacemaker co. stated they would rather absorb the law suits; it would be cheaper than totally remanufacture (correct) the problem. Yes I sued and I won.
So co's. don't necessarly automaticlly fix problems on thier own. And there was some that died because of this.

 

[bun-1]

I really don't think we should let BRP off the hook so easily because until it happens to one of you guys/gals you really wouldn't know the sh*tty feeling that I have toward this company. My :spydernly two months old caught fire and the only thing BRP could say is their might have been a foriegn object that caused the fire. WTF. But needless to say they wouldn't take the blame for this so called foriegn object. Being that I saved my :spyder:for the most part one would think these guys would have personally come and take a look to see what may be causing the fires to prevent future fires, but what did they do? Have the dealer send them pictures as if the picture could give them a clear eye's view!!! And you guys want to wait it out.

On the other hand BRP is willing to fix my two month old :spyder: but have no idea what to fix inorder to prevent the fire, it figures... And they expect me to take it back:roflblack:. Then my insurance company (progressive) won't get involved due to the fact that it is manufacture defect ain't that bout a b*tch. So now I'm on my last leg with these guys and looking into legal help.

Don't mean to step on anyone toes!!!

 

[Arachnid]

Rather than beat up BRP on the fire issue, I would rather have BRP resolve the surge cause by their sofware update, post haste... I think they caused more of an issue the the Percentage factor of fires.
Just an ole man's opinion..

Ho Boy
Now the update is causing problem!:dontknow:
Jeesh, I got to stop reading this and just ride.
Mike:gaah:

 

[Tom in NM]

Confusing and frustrating mess

Bun-1, I hope this mess gets to a happy ending for you - soon. It sounds to me like you have already gone through more than enough grief.

I find your insurance agents response of "manufacture defect" strange. Do you know what they based that on? The fire could have been lots of things. A faulty part ( not a manufacturing defect ), the service tech could have left a foreign and combustible object, like an oily rag, in the engine compartment, maybe they disconnected something and missed connecting it or capping it off correctly. And yes, it could be a manufacturing defect - but how do they know? What is their proof? If they are denying you coverage based on that, I would think they would have to tell you what the defect is. Is that even in your policy as something that they will not cover? At least they didn't say that they consider it was an act of God or the opening rounds of a War with Canada.

I am no expert, but I think that for the parties involved (including you) this is a matter of Loss Of Property. Progressive is there (given the terms of your contract) to insure your loss of property. Your dealer is there to service your property in a way that will insure its condition to specification and road-worthiness. BRP made the product/property. And you have suffered a loss of property. Each of you have other factors that will effect your approach. If that sounds cold or overly calculating and lacking in "fairness" - it is, but I think that is the way it is. It may help if you think about it in these terms - which I know is easier said than done.

I thought about what you said about "if this happened to me - I would feel different". I would be disappointed, frustrated, and angry. But, I would take BRP up on their offer to fix the Spyder and bring it back to the same condition it was when it caught on fire. I would also ask that they warranty the repairs by including the Best Extended Warranty.

I come from a background of Automobile Body Shops owned by my family. I never owned a "new" vehicle until I was in my late 30s - so my MGs, Volkswagens, Porches and so on, were all restored from wrecks and fires. They were all great and I never had a problem with them. So my perspective is fix it and enjoy it. I understand if you do not feel the same way. If you cannot get to that frame of mind, then work to get your money back from your lost property - hopefully at an amount you will feel that you are properly compensated for your loss.

I hope you are able to get to that place soon, whichever path you take.

Tom

( and if Progressive ever comes up with what the manufacturing defect is, I hope you will share it with SpyderLovers )

 

[bun-1]

I thought about what you said about "if this happened to me - I would feel different". I would be disappointed, frustrated, and angry. But, I would take BRP up on their offer to fix the Spyder and bring it back to the same condition it was when it caught on fire. I would also ask that they warranty the repairs by including the Best Extended Warranty.

I think I'd be a fool getting back on the same spyder knowing that it is defective and the manufacture nor the dealer can diagnose the problem to fix. Anyway I bought a new bike and I think replacing my bike with a new one is more than reasonable considering the fact my current bike could be used to research and diagnose the problem for the safety of all spyder owners.

 

[WaltH]

I really don't think we should let BRP off the hook so easily because until it happens to one of you guys/gals you really wouldn't know the sh*tty feeling that I have toward this company. My :spydernly two months old caught fire and the only thing BRP could say is their might have been a foriegn object that caused the fire. WTF. But needless to say they wouldn't take the blame for this so called foriegn object. Being that I saved my :spyder:for the most part one would think these guys would have personally come and take a look to see what may be causing the fires to prevent future fires, but what did they do? Have the dealer send them pictures as if the picture could give them a clear eye's view!!! And you guys want to wait it out.

On the other hand BRP is willing to fix my two month old :spyder: but have no idea what to fix inorder to prevent the fire, it figures... And they expect me to take it back:roflblack:. Then my insurance company (progressive) won't get involved due to the fact that it is manufacture defect ain't that bout a b*tch. So now I'm on my last leg with these guys and looking into legal help.

Don't mean to step on anyone toes!!!

My fire was the first one that we knew about in this community (there were prior fires) and we had no idea there would be more. There was no evidence then of a factory defect. A fire in itself is not proof of a manufacturing defect. We will never know what caused my fire.

My insurance company (Foremost) paid off within days and I signed over my rights to pursue any claims against BRP. If there were a manufacturing defect, the insurance company would have to make the claim. They chose not to go there. This is why I have insurance.

I don't know how your insurance company can know there is a manufacturing defect. It is a moot point if BRP repairs the Spyder. In that case you have no loss on which to make a claim.

If I were you, I would let BRP repair the Spyder. If they do a good job, you will not be able to tell there ever was a fire and you will not have a claim on your insurance record.

I understand your frustration. My fire was an emtional experience for me too. At first I struggled with the question of whether I would even replace the Spyder. I was able to get past that and eleven days after the fire I took delivery of Spyder#2.

I am happy with Spyder#2, but I wish BRP would find the real cause of these fires. Until this happens I will not feel secure.

 

[SSPSpyder]

I love my Spyder, and I appreciate all the views people have expressed on this topic, BUT...

After spending $20,000 (Spyder + accessories) I should NOT have to:

sit and watch it for 30 minutes every time I finish riding waiting for it to catch fire, while riding be preoccupied with the chance it will suddenly veer off course and run me and it head-on into another vehicle or off the road into a tree, wonder when a relay will go haywire, carry spare parts, or replace parts (GPS, ground wire) on a brand-new vehicle myself.

When I picked-up my Spyder from the dealer at purchase, I jumped on and rode, just enjoying the ride, no worries. I can't say the same today.

 

[bun-1]

My fire was the first one that we knew about in this community (there were prior fires) and we had no idea there would be more. There was no evidence then of a factory defect. A fire in itself is not proof of a manufacturing defect. We will never know what caused my fire.

My insurance company (Foremost) paid off within days and I signed over my rights to pursue any claims against BRP. If there were a manufacturing defect, the insurance company would have to make the claim. They chose not to go there. This is why I have insurance.

I don't know how your insurance company can know there is a manufacturing defect. It is a moot point if BRP repairs the Spyder. In that case you have no loss on which to make a claim.

If I were you, I would let BRP repair the Spyder. If they do a good job, you will not be able to tell there ever was a fire and you will not have a claim on your insurance record.

I understand your frustration. My fire was an emtional experience for me too. At first I struggled with the question of whether I would even replace the Spyder. I was able to get past that and eleven days after the fire I took delivery of Spyder#2.

I am happy with Spyder#2, but I wish BRP would find the real cause of these fires. Until this happens I will not feel secure.

so my question to you is what will they repair other than what they can tell is burn. So the problem still could possibly exsist and I could possibly get hurt this time. I'm sure if they were so certain that they can fix it and assure that it would be safe they wouldn't mind taking it back and replacing it. They could use it as a demo but why burn a potential customer when they already burnt me :lecturef_smilie:. My point is how do you fix a problem that has yet to be diagnosed due to the fact that they could not send a BRP tech down to identify the problem since the bike was saved.