• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

A question - what's the best way to lubricate all the cables?

Note, there are several technical bulletins relating to problems with cables to the rear luggage with water intrusion and problems with being able to open them. There are two versions of the technical bulletin, the later one is a revised copy.

An example is: SPYDER RT 2020-21 Saddle Bags Hard To Open - 138444 REVISED (NHTSA ID: 10203706)

https://static.nhtsa.gov/odi/tsbs/2021/MC-10203706-0001.pdf

This requires the cables to be replaced with stainless steel versions.

I didn't find any technical bulletins for any other cables.

This is good to know, especially since the one on the left side of my 2021 RTL broke last week. With that being said, should it be fixed under this TSB at no charge? I have an extended warranty and am getting it fixed with that method. But there is a $50 deductible. If I can get it fixed for free, that would be even better.
 
This is good to know, especially since the one on the left side of my 2021 RTL broke last week. With that being said, should it be fixed under this TSB at no charge? I have an extended warranty and am getting it fixed with that method. But there is a $50 deductible. If I can get it fixed for free, that would be even better.

The exact same thing happened to my 2020 RTL.
It was repaired for no cost under the TSB.
 
From my understanding the NHTSA listed technical service bulletins (TSB) were indications of failures the manufacturer had identified due to complaints from owners that don't materially effect vehicle safety, otherwise it would be a recall.

Manufacturers are only obliged to fix the technical bulletin issues under warranty, though some may choose to do so outside of warranty, cynically if the issue is large enough and public enough to likely cause a significant drop in sales.

Therefore your extended warranty should cover it and you will unfortunately be on the hook for the deductible. However, you might want to enquire as to if the warranty company was successful in recovering the cost from BRP, and if so, give you your $50 back as a courtesy.

Some TSB actions are trivial and the dealer often does them for free, even if they are not obliged to, especially if they are already performing some level of billed services.
 
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