Here's the thing about Computers (including the ones in the Spyder) - Everything that is in the computer remains in the computer; and so, can be retrieved! The Tech should contact BRP and find out how to do it ..... Mike
I'm not sure why you're so bothered by this but here goes.
Quite a few times when the bike would stop shifting, I'd go into the display and navigate down to the "Codes" page but it was always empty. I never got an answer whether ALL codes get displayed or just some.
I took the bike in twice before and they "cleaned" the controls, whatever that means. But the problem persisted.
This time they switched the entire control and so far it seems to have fixed the problem. It's hard to argue with success.
As for your statement about computers keeping everything, I have no words to describe how wrong that is. You kind of struck a nerve. I've been a software engineer since 1985 and have spent thousands of hours writing diagnostic code in embedded systems for companies like Tektronix and Fluke. Getting computers to log, save, and regurgitate diagnostic info doesn't automagically happen. And don't get me started on short sighted penny pinching executives who refuse to authorize the time needed to do it right. Features sell products, diagnostics don't and guess which one they'll fund at the expense of the other. But I'm not bitter.
If what you meant to say was "Automotive computers are supposed to log and save all exception events" then I'll agree with you.
As for a hardware failure, it depends on the hardware design. It's cheap and easy to use an open/close switch for signaling but you can't diagnose a fault. It's more expensive and complex to use a resistance level switch which lets you detect shorts or breaks in the system. Most companies have gone the cheap route where they put an exposed grid on a circuit board, then form a rubber bubble over it suspending a conductive pad. So pushing down on the bubble brings the pad in contact with the grid and closes the circuit. Very cheap but nearly impossible to diagnose problems via computer.
According to this video:
https://www.youtube.com/watch?v=DFoFIGbpcCI
it seems Can-Am took the grid/pad route.
But all this aside, all I care about is that my bike works and won't strand me in the middle of Colorado with no cell service... again!
