2 Spyders down for about a month.

[bjt]

...He did say that BRP has a million parts they had to buy to make these things and since it's a new product, things are bound to go wrong and maybe they learned their lesson not to buy any more cheap cr@p from China or other third world countries.

So I feel better now

We can only hope... sad fact is the almighty dollar will win out more times than not and manufacturers will continue to try and find the lowest cost parts to make their products (often times they continue to sell the product at the same retail price, good for the CEOs and the shareholders but bad for the end user).

 

[Roaddog2]

I'll ask Al Gore the next time I run into him. :roflblack:

+1 :thumbup:

 

[Roaddog2]

I'm not expecting them until the end of November or early December. They said the engine gasket set won't even be in until the end of November (backordered from BRP).

When H-D runs into this and sometimes they do they will pull part or set from back of the production line I know first hand and it has been done twice for me :gaah:

 

[mvengineer]

Same here!!

Hope everything works out for you and your spyder!

I agree, those spyders look so bad as if they were from a junkyard not, a 2 year bike. I hope mine wouldnt look like this in two or three years. I am already thinking I will try to get any salvage value I could from the spyder, in a couple of years and buy another bike its name starts with an H.

 

[effgjamis]

2 months and running for parts and GASKETS..That in itself would give me a heart attack.

 

[SpyderRider2492]

I agree, those spyders look so bad as if they were from a junkyard not, a 2 year bike. I hope mine wouldnt look like this in two or three years. I am already thinking I will try to get any salvage value I could from the spyder, in a couple of years and buy another bike its name starts with an H.

My spouse and I were discussing getting a RT next year but waiting so long for parts that should be instanly available is not acceptable in my mind. I think now I will cancel any more thoughts on another BRP product due to its lack of back up to the owners of its products.

I had major problems with my Ultra after approx 50.000 miles and it was fixed and returned within two weeks, (a week awaiting the parts) now thats service as it should be. The engine needed to be completly removed and broken down and parts replaced. The :f_spider: is over two years in production and the service is not getting any better from BRP, so I am now thinking of going back next year to a Tri-Glide as I know that like my prior Ultra I also had the extended 5 year additional warrenty and knew whatever went wrong with it could be fixed within a reasonable timeframe without lame excuses that BRP give out to us. I do not know of any other manufacturer that gives such poor back up as BRP and that is quite a shock as this is not a cheep Chinese knock off, its an expensive machine and we/you deserve better from them. Just another lost sale BRP and the only one at fault is your companies failure to get its act together.

I know you said its getting cold and they are not getting used as much, but this type of event really concerns me, and I am sorry to dwell on this point but I do have issues which prevents me from riding a two wheeler, and the Spyder came along just in the nick of time and I really enjoy it as much as I can, whilst I can. The thought of having something go wrong that cannot be fixed for months is a scary situation. Here is CA we are very fortuate and get to ride most days in the year, maybe a little cold but nothing like your weather.

Good luck to the both of you, I really enjoy reading your posts and I wish you well and hope that it will be completed earlier rather than later.

 

[Firefly]

Wow--- this sure turned into an anti-BRP thread quick.

While I don't have as many miles on mine (around 14,000) - mine doesn't look like these with the covers off---- I just think you're looking at these in their 'natural' state. The Spyder is the one thing I own that I'm pretty anal about keeping clean. Some of the areas on Brian's look like they might have salt damage?? :dontknow: Or maybe just needs a good cleaning?

What are the chances of having a major breakdown when you happen to have everything all nice and clean??? Probably never happens that way.

Comes down to they bought them to RIDE - so they're gonna gear some wear and tear. I'm sure they'll get them back on the road soon. Sometimes you can't have things done RIGHT and NOW--- and of the two--- I would choose having them done RIGHT.

I think cases of people needing such major repairs - and waiting so long are few and far.....

If this happened to me during the riding season I would be HOT and putting big pressure to get things done NOW--- but this isn't the case right now---so maybe that is a factor here--- and I think Brian and Deb have a good relationship with their dealer-- and most likely don't want to become 'that' customer--- if you know what I mean... as in Deb & Brian are probably being very patient and nice about it all.....:2thumbs:

I don't know about the rest of you--- but having to wait 9 months to get my Spyder taught me to have some patience... at least during the winter!

 

[deanarm]

Me Too

I know how you feel. My spyder went down the week before Gatlinburg for the same problems. The front pulley and output shaft both had no splines on them.I have been told the parts are not expected before Oct 16. I hope they come then but after seeing what you have said they may not get everything they need. I still love my spyder. Hopefully we will all get them back soon and BRP will figure out what the problem is and we will get a good repair.

 

[Lamonster]

I'll bet you I could find a gasket kit sooner than a month. Something don't sound right about that. If you want I could make some phone calls.

 

[Tom in NM]

Working in an industrial manufacturing environment, I've seen many instances of getting entire batches of defective parts. That was what I was kind of leaning on when I mentioned that they were built during the same time. Also, according to the service manager, BRP may be questioning the metal composition of the front pulley. I guess ours aren't the first Spyders to have the front pulley experience this type of failure.

Brian, I think you are right about the the pitfalls of manufacturing environments - those kind of problems occur, always have. It even happens in our food, electronic and medicine industries.

Anyway, I hope the gaskets and parts come in soon - you can never tell, there might be a break in the weather.

Tom

 

[Roaddog2]

Really sorry to hear about your problems--- but I don't think it has to do with them being built at a certain time, etc.

They are mechanical beasts--- and are prone to mechanical problems. How you ride and how others ride are different - so comparing them to someone who rides all the time in the south may not be a fair comparison.

Not sure about deb's but yours looks like it has some rust damage on the pulley/shaft-- and I know you guys are pretty die-hard about riding in any weather. Perhaps snow-riding is a bit too rough on these? I know Nick is on engine #3 ---- and we all know he's crazy and rides in the snow too.....??

As far as having this happen during the 'BEST' time---- pretty sure you can just renew the BEST at 5 years and keep having full coverage.

At least the weather has been crap lately... I have not ridden since I got back from TN.

Great pics---- keep us posted.

I have rode my H-DS for many years in bad weather salted sanded roads and have never seen anything like this on any of them the splines thing is happening to alot of them not Just Brians more like a Heat Treat problem surface rust though it looks bad is not to big of a thing :gaah:

 

[The_Spyderwoman]

bjt and dltang:

So sorry to see your spyder like this....hope they get well soon.
(You know what happened to mine when it looked like that.)

 

[larryd]

I noticed when I did my last service about 2 months ago I had that rust coming out behind the front drive pulley..Another heart ache in the making?? My standard 2 year warranty runs out in May 2010..I'm going to look at purchasing the extra BEST warranty..Anyone know the prices if you buy this now??? thank you larryd

 

[Smylinacha]

Very sad I think. Especially when we basically have to pay an extra 300 a year for 3 yrs to own this thing. (900 for extended warranty divided by 3). Like tacking on an extra $300 bucks a year for bike insurance to make sure when this chinese crap breaks on these things, we are covered. Not sure I like that idea.

We can only hope... sad fact is the almighty dollar will win out more times than not and manufacturers will continue to try and find the lowest cost parts to make their products (often times they continue to sell the product at the same retail price, good for the CEOs and the shareholders but bad for the end user).

 

[Smylinacha]

So.... do you think BRP does this?

When H-D runs into this and sometimes they do they will pull part or set from back of the production line I know first hand and it has been done twice for me :gaah:

 

[Smylinacha]

That's the big question - LONGEVITY.... 2 yrs isn't very long for those Spyders to look like that. So imagine trying to own the thing for 5 - 7 yrs. What will be breaking or rusting on it then as the years go by?

I agree, those spyders look so bad as if they were from a junkyard not, a 2 year bike. I hope mine wouldnt look like this in two or three years. I am already thinking I will try to get any salvage value I could from the spyder, in a couple of years and buy another bike its name starts with an H.

 

[Smylinacha]

2 month wait for parts WOULD NOT FLY WITH ME - that is totally freakin INSANE. WTH is their problem - why such a long wait! Those bikes are at the dealers - he took her freakin engine out - it's out and hanging - WAITING for parts - something that is usable and should be in stock from the get go! This is totally INSANE. Not yelling at you Firefly, just very upset about the situation. I find it totally unacceptable.

Wow--- this sure turned into an anti-BRP thread quick.

While I don't have as many miles on mine (around 14,000) - mine doesn't look like these with the covers off---- I just think you're looking at these in their 'natural' state. The Spyder is the one thing I own that I'm pretty anal about keeping clean. Some of the areas on Brian's look like they might have salt damage?? :dontknow: Or maybe just needs a good cleaning?

What are the chances of having a major breakdown when you happen to have everything all nice and clean??? Probably never happens that way.

Comes down to they bought them to RIDE - so they're gonna gear some wear and tear. I'm sure they'll get them back on the road soon. Sometimes you can't have things done RIGHT and NOW--- and of the two--- I would choose having them done RIGHT.

I think cases of people needing such major repairs - and waiting so long are few and far.....

If this happened to me during the riding season I would be HOT and putting big pressure to get things done NOW--- but this isn't the case right now---so maybe that is a factor here--- and I think Brian and Deb have a good relationship with their dealer-- and most likely don't want to become 'that' customer--- if you know what I mean... as in Deb & Brian are probably being very patient and nice about it all.....:2thumbs:

I don't know about the rest of you--- but having to wait 9 months to get my Spyder taught me to have some patience... at least during the winter!

 

[NancysToy]

I made some comments on the possible reasons for the delays. Probably should have been in this thread but it was in Haven't Been Around Much.... Maybe not acceptable to most, and certainly discouraging and no fun, but it may be in Deb and Brian's best interests.

 

[spyderme]

What the hell am I getting into?Those photos looked terrible.Two from the same garage means that more bad news is on the way.I feel so bad for both of you.Besides the investment I would feel betrayed by my judgment for having seen anything in those metal carcasses.

The pics remind me of the $89 China trash pump that worked for 1 day.Scuse the rant but those Spyders don't look like $16000 to me.

signed,ready to cancel,
wolfshead1

I had noticed that even when my Spyder was brand new the front sprocket and the retaining nut looked like they had been in the weather for ages. Do BRP keep their stocks of new parts outside or something?
I had made mention in a previous post that I had white corrosion on my engine a few months after picking up my Spyder and I am meticulous in keeping it clean. I also don't ride in bad weather when I can help it.
These photos look like you have been riding salt flats for the past 2.5 years. I know BRP have tried to keep the cost down, but if this is the price you pay for things like a lack of a coating on the engine, it doesn't make me feel very confident re longetivety of this machine and I only have the standard 2 year warranty. I have never seen this on a Japanese machine. I love the Spyder concept and the execution of it but this is just a lack of attention to detail in my opinion.

 

[bjt]

I made some comments on the possible reasons for the delays. Probably should have been in this thread but it was in Haven't Been Around Much.... Maybe not acceptable to most, and certainly discouraging and no fun, but it may be in Deb and Brian's best interests.

I agree with your reply in the link. The service manager felt that BRP was questioning or looking into the front pulley metal. The shafts are not in question as he said that they are the same standard shaft composition that is used on many bikes without issues. Not sure why the gasket sets could be taking so long though. I'm not totally upset by the stated wait time as we did get a second vehicle so transportation would not be an issue (the Spyders are our main mode of transportation) and it has been cool out. Still getting gaskets in at the end of November and then having to wait for another unknown period of for the other investigation (internal of Deb's motor) and repairs is disappointing.