• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Latest BRP Safety Bulletins for Shaft Replacement (2019-12) and Shaft & Sprocket Replacement (2019-13) Recalls - Jan 2025

TheMariner said:
They are gambling on the science. In Engineering, theoretical fatigue survival is considered once the item has passed 1,000,000 cycles with all the fatige loadings, conditions and part geometries taken into account.

I would assume they'd have done all the Engineering analysis thoroughly in order to reduce their recall costs as much as possible, and have satisfied themselves that the mileage caps represent a fatigue life pass.
Click to expand...
Meaning if my 2018 can get to 40K miles and it still works fine, mine will theoretically be ok moving forward. I think I have about 34K now. Tempted to just roll with it and not worry about it.
 
TheMariner said:
They are gambling on the science. In Engineering, theoretical fatigue survival is considered once the item has passed 1,000,000 cycles with all the fatige loadings, conditions and part geometries taken into account.

I would assume they'd have done all the Engineering analysis thoroughly in order to reduce their recall costs as much as possible, and have satisfied themselves that the mileage caps represent a fatigue life pass.
Click to expand...
I very strongly suspect that you are correct in your reply.
 
I think some dealers are blowing smoke about having Spyder in shop before ordering parts. My dealer just called me and told me my parts are in and I should bring my Spyder in. I made an appointment for week after next as I don't live close and had to work around other things I have going.
 
Mine is a 2017 model so BRP looks like they are working on the case being that if it is not broken by 35000 Ks then it won't break! I think the ACCC here in Australia would love to get hold of this one.
They cannot identify a problem, so they give it a cap - that's like walking into a mine field!! The likely hood of treading on one increases the further you get into it, so if it breaks after the cap, do we have to pay for it?
 
Dutchy said:
I think the ACCC here in Australia would love to get hold of this one.
Click to expand...

Dunno if that Bulletin will be the same one we'll get here in Australia. Has any Australian owner received a local one?

If it is the same Bulletin worldwide, it would be great if the ACCC would check it to see if it complies to Australian law... but I doubt they'd even know of this problem's existence & even if they did they'll be to busy sitting on their hands to do anything about it.
 
It's not the ACCC that handles such issues. From my (limited) experience in dealing with DITRDC&A, they have no idea about failures or safety. They rely solely on what the manufacturer tells them. They told me it is the manufacturer alone who decides whether a recall is issued. DITRDC&A merely publish it.

If there is a broken shaft after BRP's specified mileage for the particular model, the owner should take the matter up with their state consumer protection dept after the selling dealer/BRP has rejected a recall/warranty repair.


(A riding companion is getting his RT done later this month. Oil and coolant are included in the recall at no cost to owner. I told him to ask the question of the dealer so there's no unpleasant surprise when he picks it up.)
 
Last edited:
TheMariner said:
Dunno if that Bulletin will be the same one we'll get here in Australia. Has any Australian owner received a local one?

If it is the same Bulletin worldwide, it would be great if the ACCC would check it to see if it complies to Australian law... but I doubt they'd even know of this problem's existence & even if they did they'll be to busy sitting on their hands to do anything about it.
Click to expand...
Doesn't your output shaft rotate the other direction making it stronger? :cool: It also points at the side of the road versus at the center line and traffic going the other direction.
 
Well I'm surprised how quick Can-Am is moving on this. I received the second letter yesterday. I had talk to my dealer 4-6wks ago and they were aware but didn't know much more. I called today to see where they are in the process. They have 10 kits on hand to do the repair. They are currently doing a RT that they own and will then do an F3 that they have. Once they have done both bikes they will start scheduling.
 
NuttyBuckeye said:
My local called me this morning. They’ll pick Spyder up and drop back off. Scheduled for end of this month.

Did I mention that they called me?!

This is for the output shaft.
Click to expand...
They called you and offered to pick it up and drop it off? (y) Was it Johnny K's? Or who-ever it is, that's a dealer worth supporting.
 
Snowbelt Spyder said:
They called you and offered to pick it up and drop it off? (y) Was it Johnny K's? Or who-ever it is, that's a dealer worth supporting.
Click to expand...
They did call me! Yep, Johnny K’s. They’ve been very good with me. Plenty busy. Another dealer in Huron, J & J sports is also a good place. Took my demo ride there. They inspected the sprocket ‘cause Johnny’s was swamped. Had a good discussion with the service guy about it.

Johnny’s has done all the actual service and recall work for me: parking brake, sprocket, and now output shaft.

Jeffrider said:
That's amazing service. My local dealership's service manager doesn't have a plan for handling this recall.
Click to expand...
I was amazed I received a call.

The gentleman told me they would order the kit/parts when Spyder was there and the work would take about 12 hrs. Of course Spyder will be there for a week or two (I think he said), but no biggie.

I think we had more discussion, but I was still caught up in the afterglow of the call to remember any of it.

I feel that when they return her, I should at least tip them, haha.
 
NuttyBuckeye said:
My local called me this morning. They’ll pick Spyder up and drop back off. Scheduled for end of this month.

Did I mention that they called me?!

This is for the output shaft.
Click to expand...
That's amazing service. My local dealership's service manager doesn't have a plan for handling this recall.
 
Bunson said:
Well I'm surprised how quick Can-Am is moving on this. I received the second letter yesterday. I had talk to my dealer 4-6wks ago and they were aware but didn't know much more. I called today to see where they are in the process. They have 10 kits on hand to do the repair. They are currently doing a RT that they own and will then do an F3 that they have. Once they have done both bikes they will start scheduling.
Click to expand...
On one hand, the customer should come first. On the other hand, they'll get two practice repairs in before they get to yours :)
 
You must log in or register to reply here.
Back
Top