Red Dust of Death Recall???? Front Sprocket Recall - FINALLY....

[oldguyinTX]

for those who have done the "Final fix" recall on the sprocket, have you had to pay anything? Even those "shop supplies" line items? Just planning ahead if dealership tries to make me pay even for the line item " shop supplies" I'll know how to react. With this Ridenow dealership my itemized list shows $156.99 and $14.99. Just would think those costs go to BRP along with any "shop supplies" charges

RideNow Austin did not charge me anything for the recall. You should not be paying for anything.

 

[FrogmanDave]

for those who have done the "Final fix" recall on the sprocket, have you had to pay anything?

For a mandatory recall on any vehicle, you never have to pay anything. It is the law.

 

[Glennr10805]

2015 RTL sprocket recall complete loctite 609 shop said no need to cure but took short ride home and will let it sit, took 2 hrs including tech aligning belt which was out of spec no charges

 

[Peteoz]

2015 RTL sprocket recall complete loctite 609 shop said no need to cure but took short ride home and will let it sit, took 2 hrs including tech aligning belt which was out of spec no charges

I wonder if that means that your shop is simply following the BRP guidelines re Loctite curing, where they apparently say nothing, and ignoring the Loctite application guidelines that say that it must cure. You shouldn’t have a problem though, Glennr, as Lamont’s techs have done many swaps and believe that a short trip after replacement, without severe throttle twisting, and then an overnight sit at home (the Spyder, not you ), is quite acceptable:thumbup:

Pete

 

[Cobwebs]

Finally got the sprockets for the wife and I done.hyea: Dealer said drop them off we can do it in 1/2 hour and off you go.:riding:But loctite takes 24 hours to cure I said.:read:Chirp chirp crickets.........................but we've done all of them like that he said.:duh:But I want mine done correctly I said:lecturef_smilie: and how am I supposed to get home (100k's away).:dontknow: Do you have a loaner bike? :riding:Yes.:thumbup: There now that wasn't too hard was it.1330club

Like extracting teeth, I swear if these fail someone's going to need loctite of the orifice remediation.nojoke

 

[RideOn]

I had my "final solution" - and yes, it actually says that on the shop ticket - done two weeks ago. Fred Cummings Motorsports here in Bakersfield didn't ask me for any money. Took about 2 hours from arrival to departure.

 

[pegasus1300]

"(the Spyder,not you) is quite acceptable". You can sit too, depending on if there's a game on and the state of your "honey do" list:roflblack:

 

[stmike 1800]

Had mine done May the 10th. It was ready in about 1 hr, and I rode it home, which is about 1 hr. Then I went for a ride of about 500 km. Hope the glue worked.

 

[VitoNam]

I had the Sprocket Recall done this past Tuesday. An hour and 50 miles later, back at home I inspected the dealer's work. The belt tension was waaay tight and there was no gap between the belt and the driven sprocket's flange. See photos. I called the dealer's service manager and told him of my findings. He offered to make things right no charge. Being a DIYer (who I trust) I readjusted the tension and spacing, and all is well.

My suggestion is to check over what your dealer has done, or not done.

 

[seaweed]

Well, it took almost 1 year to have the recall done on my Spyder!

Original recall letter is dated 26 May 2022. The new sprocket was done today 23 May 2023. WOW lightning fast "Sarcasm".
I asked if they changed the setting on the belt (yep, they said, according to specs). I will have to readjust it now down to a lower setting.

When I got the paperwork for the completed job (the rep said that according to BRP the Loctite had to set for 2 hours). I said ok, and walked a short way to a hamburger place and killed some time (1 hour and 50 minutes close enough to 2 hours).

This cycle shop does not have much in the way of Spyders or Rykers. Only 6 new ones on the floor. I hope the tech is trained on Spyders.

I asked for pictures of the sprocket. They are shown below:

A little chewed up on the lower right side of pic

Again showing it a little chewed up on the lower right side of pic

This is interesting, a chunk of the outside of the sprocket is gone. I do not know what happened.

 

[helton61]

Called a couple dealers neither had a sprocket in stock had to order said it may be a month. Need more dealers, closest one is a 3-hr ride.

 

[MonPaul]

I gave up last year on taking the Spyder in for sprocket recall because it sounded like they had no idea what they are doing! My appointment this year was today, for the heck of it I thought I would call first to make sure the new sprocket was in, because I have a long drive. Well, they checked and it wasn't there yet (imagine that!) The dealer said that normally they get a date but since the BRP hack they just have to wait for parts, my question: is this more BRP problems, usual dealer B.S. or both?

 

[KX5062]

I checked the previously listed part numbers and verified they're accurate, but the problem is that I can't find anywhere you can purchase them. Plus, the Can Am parts website doesn't list it as available for purchase. So, I'm wondering if it's a dealer only part available as a recall item only.

(My bike is not part of the recall, but I would like to self-install it to ensure the latest and presumably best parts are installed.)

 

[T.P.]

THE NEW REPLACEMENT SPROCKET IS SILVER

I have a copy of the Warranty Bulletin #2019-10 rev 1 September29,2022
Required parts, front sprocket kit, (includes washer)219800553 needed 1
listed as screw 250001017 needed 1
use loctite 609 or 603 torque to 111 lbf-ft +-4
No cure time listed.

CHECK THE NUMBERS ON YOUR DEALER PAPERWORK!

Way too much misinformation on this issue since the start of the problem,
We need everyone on the same page in the same book.

T.P.

 

[fatboy]

i have 39000 on my 21 with no problems wife has 22000 on hers i wouldnt worry so much

 

[K80Shooter]

I checked the previously listed part numbers and verified they're accurate, but the problem is that I can't find anywhere you can purchase them. Plus, the Can Am parts website doesn't list it as available for purchase. So, I'm wondering if it's a dealer only part available as a recall item only.

(My bike is not part of the recall, but I would like to self-install it to ensure the latest and presumably best parts are installed.)

Thats the way it is with the brake light switch that's on recall for the 2020-2021 Spyders, they are not available to the public but for recalls only.

I assume that once the recalls are completed that they will be available for purchase.

 

[Paddy4810]

been a month waiting on the brake light switch recall parts. Thats after I took it in for an inspection

 

[helton61]

Got my repair day July 12 total wait of over a month.

 

[jchadwi]

Finally going to get the sprocket recall done. I’m taking my RT to Broadway Powersports in Tyler, Texas on Tuesday. I was starting to wonder if this day would ever come.

 

[pieman9155]

still waiting for new one