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DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

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Yeah, it's unclear to me whether the signal issue was one of the DESS module producing too strong an RF signal, or if the problem is in the antenna. From the way they worded it, I think they suspect it's most likely the DESS module signal.

No, it's the Antenna is too Saturated and the DESS module could not decode the key.
 
No, it's the Antenna is too Saturated and the DESS module could not decode the key.

So, do you think a small Faraday shield between the key and the DESS antenna might help???? I now carry a piece of alum foil, but I also have some very thin shim stock in steel, that I may try also. I think that the signal just needs to be attenuated a little.
 
It IS being watched very closely Deanna, and AFAICS, until very recently, while it arguably may have been beating the bushes around the edges juuust a little, it was still discussing the DESS key code issues & their occurence, short term remedies, & resolution.... :dontknow:
 
It IS being watched very closely Deanna, and AFAICS, until very recently, while it arguably may have been beating the bushes around the edges juuust a little, it was still discussing the DESS key code issues & their occurence, short term remedies, & resolution.... :dontknow:


Peter Aawen,

Thank You!

Deanna
 
I just spent 6+ hours compiling a spreadsheet from this thread. The results are as follows;

Of the 978 posts to date, only 71 (7.3%)were actual unique reports of DESS error or failure.

Of the 71 reports of DESS error or failure, only 7 (10%) reported their bike as disabled (stranded); 90% reportedly were able to get the bike restarted after awhile.

Of the 10% reporting being stranded, ALL were in 2015 (all 2014 RTs) and it is possible they did not try changing keys, cycling on and off, getting other RF-enabled or BT-enabled devices away from the ignition switch. In other words, it is possible that nobody's DESS actually failed but rather just caused a warning and non-start under certain conditions.

Of the 71 reports, 21 reported having the DESS module replaced. Of these 21, 3 reported having the DESS module replaced multiple times.

Of the 71 reports, no consistent causation pattern emerged, although the 7/31/2019 BRP Bulletin provides the most logical explanation, supported by theories posited by PaladinLV and others, that the problem was being caused by some DESS modules putting out an excessive RF signal, causing the key chip to become temporarily oversaturated and unreadable. This would account for the efficacy of such D-I-Y solutions as changing keys, cycling the ignition on and off, wrapping the key in tin foil, or putting a non-chip key in the ignition with a chipped key near it.

One person reported their 2017 F3 Ltd developed an intermittent DESS warning AFTER having their ECU flashed by Monster https://www.monsterfuelinjection.com/spyder . Another person (AY4B) reported their DESS issue was resolved after having a Monster ECU Flash. Yet another person (2dogs) believes that a Monster Stage 2 flash disables the DESS module, as the delayed start-up time is eliminated with the Stage 2 flash. That makes sense to me; the Stage 1 ECU Flash does not bypass the startup screen but the Stage 2 does.

A number of people either had the DESS module disabled / bypassed by someone (not a dealer) with the appropriate version of BUDS, or they intended to have it done. Finding someone close by who could do it for them seemed to be an issue as there are only a handful of members with the proper BUDS software.

Of the 71 reports, 51 were 2014 models, mostly RTs but also 1 STS. 15 were 2015 models, mostly RTs, but including 2 F3S models. One was a 2016 F3L and two were 2017 F3L. There was one 2019 RTL who reported a "wrong key" or "check key" warning but not a DESS error per se.

Of the 71 reports, 24 were reported in 2015, 28 in 2016, 4 in 2017, 3 in 2018, 5 in 2019, 1 in 2020, 3 in 2021 and 3 so far in 2022.

My personal conclusions from this analysis are;
* The DESS error affected mostly 2014 and 2015 RTs, and only a small number of those model years.
* The DESS error was not a fatal one that would leave a rider permanently stranded; it was an intermittent one
* For those bikes affected by this issue, replacing the early DESS module with another DESS module of early vintage often was a wasted effort; BRP didn't really understand and resolve the problem in new DESS modules until 2019
* The only guarantee of never having the DESS error occur is to disable the DESS altogether, however, the vast majority of bikes of 2014 and 2015 vintage will not experience the DESS problem

UtahPete,

I would like to say "Thanks for posting this info and taking the time to do it.

Deanna
 
Deanna, it would not have been possible without your diligent pursuit of a solution to this issue via your epic thread. Kudos.

UtahPete:

I am helping other spyder riders (new and old to this site) so they are aware of the DESS problem with a lot of excellent info. Thanks!
P.S. That is how I roll!

I help other spyder riders on this site.

Again Thank You!!!:clap::clap::clap:


Deanna
 
Oem 2014 RTS never had a DESS issue. When Can Am released the newest parts, I had the dealer replace the key switch, antenna, and module. Again, with the new parts, never had an issue.

Got Buds and Buds2 for doing ROLO Laser Alignments. Turned off DESS and like my mod to the side body panels so they can not come loose, now I never even worry a second about DESS acting up.

If a person were smart enough about stealing Spyders, they would flatbed it to get it. There is no way to walk up to a Spyder and know if DESS is deactivated. Plus, even if a thief knew the start ritual, I doubt they would want to wait around as the computers boot up. Tilting flatbed, it would be gone in under 60 seconds, DESS or not.

Besides, ours has an alarm that is fairly loud and draws attention, might even keep the flatbed guys from taking it, or maybe not.

Given the chance if you get it, pay the short money if needed and disable DESS.
 
Oem 2014 RTS never had a DESS issue. When Can Am released the newest parts, I had the dealer replace the key switch, antenna, and module. Again, with the new parts, never had an issue.

Got Buds and Buds2 for doing ROLO Laser Alignments. Turned off DESS and like my mod to the side body panels so they can not come loose, now I never even worry a second about DESS acting up.

If a person were smart enough about stealing Spyders, they would flatbed it to get it. There is no way to walk up to a Spyder and know if DESS is deactivated. Plus, even if a thief knew the start ritual, I doubt they would want to wait around as the computers boot up. Tilting flatbed, it would be gone in under 60 seconds, DESS or not.

Besides, ours has an alarm that is fairly loud and draws attention, might even keep the flatbed guys from taking it, or maybe not.

Given the chance if you get it, pay the short money if needed and disable DESS.

HI PMK,

I am glad that you got your DESS shut off.

When I originally had the first DESS error (and when I started this thread) I had the OEM DESS Module, Antenna, key programmed/changed by my Can Am dealer here in Vt. They did the work under warranty. As posted in the beginning of this thread, I also had the DESS module replaced again, all of which was under warranty.

I agree with you about what you said.

I have been lucky so far.

Deanna
 
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I am starting to receive the "DESS" key error. Sometimes the bike will start immediately and other times I may have to wait 10 minutes. Any suggestions on how to I fix this? I don't want this to happen and I'm on a road trip and can't get back home.
 
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Here you go. Lots to read on the topic, especially in this thread. Please let us know what bike you have.

It's the DESS module and/or the DESS antenna.

Or some will say have it disabled.

Good Luck
 
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I am starting to receive the "Dess" key error. Sometimes the bike will start immediately and other times I may have to wait 10 minutes. Any suggestions on how to I fix this? I don't want this to happen and I'm on a road trip and can't get back home.

I sent you a PM ..... hope you get it ..... Mike :thumbup:
 
I am starting to receive the "Dess" key error. Sometimes the bike will start immediately and other times I may have to wait 10 minutes. Any suggestions on how to I fix this? I don't want this to happen and I'm on a road trip and can't get back home.

Tmac4Life,

The info I posted early on this thread might help you, especially if you read the first few pages here...

What year is your spyder?

What spyder model do you have?

Would you post what DESS model you are using so other spyder owners and I know.


Deanna
 
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Well now our 20 RTL is having intermittent Check Key issues. Saw it once last week when I turned the ignition on at Spyderquest to show a customer lights. Now tonight it came on when we were out and stopped. Messed around with it for a few minutes and it reset. Came back on when we put it back in the shop and would not reset for a couple of hours. We are supposed to have the bike down in Maggie Valley for our 20+ demo bike in 2 weeks.
Looks like I just need it turned off.
 
Well now our 20 RTL is having intermittent Check Key issues. Saw it once last week when I turned the ignition on at Spyderquest to show a customer lights. Now tonight it came on when we were out and stopped. Messed around with it for a few minutes and it reset. Came back on when we put it back in the shop and would not reset for a couple of hours. We are supposed to have the bike down in Maggie Valley for our 20+ demo bike in 2 weeks.
Looks like I just need it turned off.

Hi rick_w,

What did you do to reset it ?

Are you going to have some turn off the DESS?

Keep us posted!

Deanna
 
Hi rick_w,

What did you do to reset it ?

Are you going to have some turn off the DESS?

Keep us posted!

Deanna

It would not reset by turning ignition off and on 4 or 5 times. After a few hours it did reset on its own. The Check Key does not come on now, bike has just been sitting though. I am pretty sure if you rode it the Check Key would come back. I would not trust it at all like this.
We are busy through Sunday, so taking it down to Lamont on Monday to have it turned off and go over a couple other items before Maggie Valley.
 
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