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DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

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I'm new to the group with a used 2014 RTL with 29000 miles 3 months ago. I read and was aware of the DESS issue before I bought it thanks to this forum. I'm mechanically inclined and work on my own stuff.... Well.. ... it's now my turn to deal with the issue. This thread has been extremely helpful, albeit I've now read all of it vs skimming thru the highlights. I bought the updated #710004916 DESS module, but the ignition switch part # Appears to have been updated again to #710005640 from the previously updated part # 710004413. Can someone confirm that to be the case and that it will fit the 2014 RTL? All indications are it does. I plan to replace the Module and ignition and then take to a dealer to reprogram the ECM to accept the new keys. That appears to be the best total solution. Will also be moving the Module behind the right headlight like as described in the thread. Thanks, I'd appreciate confirmation on the updated ignition part #. OBTW, Been ride 2 wheels for 40+ years and I love this thing! It is a new and different riding experience that my wife actually seems to enjoy more than our 2 wheelers. .. I'm hooked.

:welcome:

:congrats:

When you get the D.E.S.S module please post the updated part Number?


Would you please post the new updated Ignition part number?


So that other spyder riders know what the latest D.E.S.S module and Ignition Switch parts are.

Deanna
 
The Bulletin states not to replace the ignition switch. Its either the module or the antenna.

Sounds like you are going to change it anyway. :lecturef_smilie:

I would save your money and not do it , but it's your money.. :dontknow:

And any updated part number should be posted online when you look up the part numbers posted , if there are any up dated part numbers.
 

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Thanks for the replies and insight. I can get it started some of the time, however all the tricks mentioned in the thread are needed. I now get the Orange screen with 'DESS Error' along with a picture of a key that over takes the entire screen more than 75% of the time. Is that what everyone refers to as the screen of death? The frequency of the DESS error has steadily increased over the past 3 months as was originally predicted here. We've been stuck all over the place and no longer enjoy rides that are not start at home (if I can get it started) /end at home. I already ordered the module, but will wait until I replace that before doing anything with the ignition itself. I have 3 keys and when it wants to start, all 3 keys will start it. Thanks again for the insight, will keep you posted.

Mike, If the module doesn't eliminate the DESS issue, I'll make arrangements with you.

Dave

" Arraignments with me " ?????? ..... :hun: .... and Yes " the orange screen of Death " .... You have been Lucky to this point .... The DESS module NEVER heals itself ... It will FAIL completely .... IF the module doesn't fix it ... then do the ANTENNEA in the ignition Switch .... Mike :thumbup:
 
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The Bulletin states not to replace the ignition switch. Its either the module or the antenna.

Sounds like you are going to change it anyway. :lecturef_smilie:

I would save your money and not do it , but it's your money.. :dontknow:

And any updated part number should be posted online when you look up the part numbers posted , if there are any up dated part numbers.

trikermutha,

I got the same DESS info when I got my DESS modules and the Ignition Switch changed.

Since then I have not had the DESS error.


I have the DESS module part # 710004190 and the Switch part # 710004413. I have a 2014 RTS-SE6.

It has been 7 years since I have had the DESS Module and the Switch replaced.

Deanna
 
trikermutha,

I got the same DESS info when I got my DESS modules and the Ignition Switch changed.

Since then I have not had the DESS error.


I have the DESS module part # 710004190 and the Switch part # 710004413. I have a 2014 RTS-SE6.

It has been 7 years since I have had the DESS Module and the Switch replaced.

Deanna

Thats because they did not know what the cause was and just were throwing parts at the Spyder.

Unless you were have ignition switch problems there was most likely nothing wrong with your original switch.

The antenna is mounted on the ignition switch and runs down to the Dess module .

So they did the antenna and the switch with the Dess or just the switch and DESS?
 
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Thats because they did not know what the cause was and just were throwing parts at the Spyder.

Unless you were have ignition switch problems there was most likely nothing wrong with your original switch.

The antenna is mounted on the ignition switch and runs down to the Dess module .

So they did the antenna and the switch with the Dess or just the switch and DESS?

I had the DESS (part Number # 710004190) module changed twice (both times under warranty) and the Switch (part Number# 710004413) replaced twice (both times under warranty). They said resolution Replaced switch and DESS Module.


I also posted on this thread that I had the DESS and the Switch replaced, and the Can Am dealership reprogrammed the keys and gave me a new trailer lock. That happened in 2015. Since than I have not had the DESS or Switch problems.



Deanna
 
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Unless you had ignition switch problems too then the switch was most likely not the problem.

So I am moving on from this topic. :yes:
 
Received the new Module yesterday and replaced it with the new part (710004916)... It looked to be the original based on the old part # and Date of manufacture. I also relocated the DESS module to the Left side (vs the right) under the left service panel by drilling a hole in a piece of the metal frame and bolting on there.... This allows no need to disconnect/reconnect the wires/unit when removing front Fascia and moves it away from the Coolant reservoir. Can post pics once I figure out how to do it. Bottom line ... No more DESS error and no need to remove the frunk or anything but the left access panel if I need to do it again. Happy, Happy!. I took every ones' advice and did not change the ignition switch. Thanks again for all the insightful feedback.
 
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Received the new Module yesterday and replaced it with the new part (710004916)... It looked to be the original based on the old part # and Date of manufacture. I also relocated the DESS module to the Left side (vs the right) under the left service panel by drilling a hole in a piece of the metal frame and bolting on there.... This allows no need to disconnect/reconnect the wires/unit when removing front Fascia and moves it away from the Coolant reservoir. Can post pics once I figure out how to do it. Bottom line ... No more DESS error and no need to remove the frunk or anything but the left access panel if I need to do it again. Happy, Happy!. I took every ones' advice and did not change the ignition switch. Thanks again for all the insightful feedback.

:clap::clap::clap: .... I love members who can think out of the Box :roflblack: .... I did this about 4 years ago, (see album pics) However I moved the DESS module to under the right headlight ... This gave me super easy access .... I could work on it by just opening the Frunk - no panel Bolts to remove only the black plastic service panel which pops out ..... Mike :thumbup:
 
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Hate to be the one with bad news but it could still come back. Even after you replaced the module. May not happen right away but could happen. Anyway. Good Luck
 
Received the new Module yesterday and replaced it with the new part (710004916)... It looked to be the original based on the old part # and Date of manufacture. I also relocated the DESS module to the Left side (vs the right) under the left service panel by drilling a hole in a piece of the metal frame and bolting on there.... This allows no need to disconnect/reconnect the wires/unit when removing front Fascia and moves it away from the Coolant reservoir. Can post pics once I figure out how to do it. Bottom line ... No more DESS error and no need to remove the frunk or anything but the right access panel if I need to do it again. Happy, Happy!. I took every ones' advice and did not change the ignition switch. Thanks again for all the insightful feedback.

Davlin,

Good luck with the new Module.
Thanks for posting the part number( 710004916).

Keep us posted with the new Module.


It will happen again, if it does, replace the ignition switch, and the antenna.


Deanna
 
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Hi,

I kept on getting the message "Check Key", then "Wrong Key" on my 2019 RT LTD. Its currently at BRP assessing it for the second time. Its so annoying, as you never know where you are going to be. I will get it fixed under the warranty and as soon as I can, I will get the BRP Megatech Licence and disable the DESS system forever. The BRP dealer, said it cant be done, I know the reason being is that they only have the dealer licence and its does not allow any of those functions.
 
Hi,

I kept on getting the message "Check Key", then "Wrong Key" on my 2019 RT LTD. Its currently at BRP assessing it for the second time. Its so annoying, as you never know where you are going to be. I will get it fixed under the warranty and as soon as I can, I will get the BRP Megatech Licence and disable the DESS system forever. The BRP dealer, said it cant be done, I know the reason being is that they only have the dealer licence and its does not allow any of those functions.

Well my take on WHY the dealer won't do it is different ..... If BRP found out they dis-abled the DESS ... they might cancel their Dealer license .... Also I think it might be illegal ( it is in the US ) ..... Mike :thumbup:
 
Well my take on WHY the dealer won't do it is different ..... If BRP found out they dis-abled the DESS ... they might cancel their Dealer license .... Also I think it might be illegal ( it is in the US ) ..... Mike :thumbup:

I talked to my dealer up here in Canada, and he showed me in black and white the instructions/warning that BRP supposedly sends to ALL of it's dealers. It states, in part, that any dealer that gets a license (other than the dealer license) is subject to immediate dismissal from the dealership roll.. bruce
 
Any one new or current members on this website, here is the The Thread that has a lot of excellent info. about the D.E.S.S.


Deanna
 
I just spent 6+ hours compiling a spreadsheet from this thread. The results are as follows;

Of the 978 posts to date, only 71 (7.3%)were actual unique reports of DESS error or failure.

Of the 71 reports of DESS error or failure, only 7 (10%) reported their bike as disabled (stranded); 90% reportedly were able to get the bike restarted after awhile.

Of the 10% reporting being stranded, ALL were in 2015 (all 2014 RTs) and it is possible they did not try changing keys, cycling on and off, getting other RF-enabled or BT-enabled devices away from the ignition switch. In other words, it is possible that nobody's DESS actually failed but rather just caused a warning and non-start under certain conditions.

Of the 71 reports, 21 reported having the DESS module replaced. Of these 21, 3 reported having the DESS module replaced multiple times.

Of the 71 reports, no consistent causation pattern emerged, although the 7/31/2019 BRP Bulletin provides the most logical explanation, supported by theories posited by PaladinLV and others, that the problem was being caused by some DESS modules putting out an excessive RF signal, causing the key chip to become temporarily oversaturated and unreadable. This would account for the efficacy of such D-I-Y solutions as changing keys, cycling the ignition on and off, wrapping the key in tin foil, or putting a non-chip key in the ignition with a chipped key near it.

One person reported their 2017 F3 Ltd developed an intermittent DESS warning AFTER having their ECU flashed by Monster https://www.monsterfuelinjection.com/spyder . Another person (AY4B) reported their DESS issue was resolved after having a Monster ECU Flash. Yet another person (2dogs) believes that a Monster Stage 2 flash disables the DESS module, as the delayed start-up time is eliminated with the Stage 2 flash. That makes sense to me; the Stage 1 ECU Flash does not bypass the startup screen but the Stage 2 does.

A number of people either had the DESS module disabled / bypassed by someone (not a dealer) with the appropriate version of BUDS, or they intended to have it done. Finding someone close by who could do it for them seemed to be an issue as there are only a handful of members with the proper BUDS software.

Of the 71 reports, 51 were 2014 models, mostly RTs but also 1 STS. 15 were 2015 models, mostly RTs, but including 2 F3S models. One was a 2016 F3L and two were 2017 F3L. There was one 2019 RTL who reported a "wrong key" or "check key" warning but not a DESS error per se.

Of the 71 reports, 24 were reported in 2015, 28 in 2016, 4 in 2017, 3 in 2018, 5 in 2019, 1 in 2020, 3 in 2021 and 3 so far in 2022.

My personal conclusions from this analysis are;
* The DESS error affected mostly 2014 and 2015 RTs, and only a small number of those model years.
* The DESS error was not a fatal one that would leave a rider permanently stranded; it was an intermittent one
* For those bikes affected by this issue, replacing the early DESS module with another DESS module of early vintage often was a wasted effort; BRP didn't really understand and resolve the problem in new DESS modules until 2019
* The only guarantee of never having the DESS error occur is to disable the DESS altogether, however, the vast majority of bikes of 2014 and 2015 vintage will not experience the DESS problem
 

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I just spent 6+ hours compiling a spreadsheet from this thread. The results are as follows;

Of the 978 posts to date, only 71 (7.3%)were actual unique reports of DESS error or failure.

Of the 71 reports of DESS error or failure, only 7 (10%) reported their bike as disabled (stranded); 90% reportedly were able to get the bike restarted after awhile.

Of the 10% reporting being stranded, ALL were in 2015 (all 2014 RTs) and it is possible they did not try changing keys, cycling on and off, getting other RF-enabled or BT-enabled devices away from the ignition switch. In other words, it is possible that nobody's DESS actually failed but rather just caused a warning and non-start under certain conditions.

Of the 71 reports, 21 reported having the DESS module replaced. Of these 21, 3 reported having the DESS module replaced multiple times.

Of the 71 reports, no consistent causation pattern emerged, although the 7/31/2019 BRP Bulletin provides the most logical explanation, supported by theories posited by PaladinLV and others, that the problem was being caused by some DESS modules putting out an excessive RF signal, causing the key chip to become temporarily oversaturated and unreadable. This would account for the efficacy of such D-I-Y solutions as changing keys, cycling the ignition on and off, wrapping the key in tin foil, or putting a non-chip key in the ignition with a chipped key near it.

One person reported their 2017 F3 Ltd developed an intermittent DESS warning AFTER having their ECU flashed by Monster https://www.monsterfuelinjection.com/spyder . Another person (AY4B) reported their DESS issue was resolved after having a Monster ECU Flash. Yet another person (2dogs) believes that a Monster Stage 2 flash disables the DESS module, as the delayed start-up time is eliminated with the Stage 2 flash. That makes sense to me; the Stage 1 ECU Flash does not bypass the startup screen but the Stage 2 does.

A number of people either had the DESS module disabled / bypassed by someone (not a dealer) with the appropriate version of BUDS, or they intended to have it done. Finding someone close by who could do it for them seemed to be an issue as there are only a handful of members with the proper BUDS software.

Of the 71 reports, 51 were 2014 models, mostly RTs but also 1 STS. 15 were 2015 models, mostly RTs, but including 2 F3S models. One was a 2016 F3L and two were 2017 F3L. There was one 2019 RTL who reported a "wrong key" or "check key" warning but not a DESS error per se.

Of the 71 reports, 24 were reported in 2015, 28 in 2016, 4 in 2017, 3 in 2018, 5 in 2019, 1 in 2020, 3 in 2021 and 3 so far in 2022.

My personal conclusions from this analysis is that;
* The DESS error affected mostly 2014 and 2015 RTs, and only a small number of those model years.
* The DESS error was not a fatal one that would leave a rider permanently stranded; it was an intermittent one
* For those bikes affected by this issue, replacing the early DESS module with another DESS module of early vintage often was a wasted effort; BRP didn't really understand and resolve the problem in new DESS modules until 2019
* The only guarantee of never having the DESS error occur is to disable the DESS altogether, however, the vast majority of bikes of 2014 and 2015 vintage will not experience the DESS problem

Well thank you very much .... you can / will feel extremely confident that DESS MODULE FAILURE isn't anything to be concerned about.............. I had mine dis-abled and am thinking about hooking it back up :roflblack::roflblack::roflblack:
 
Well thank you very much .... you can / will feel extremely confident that DESS MODULE FAILURE isn't anything to be concerned about.............. I had mine dis-abled and am thinking about hooking it back up :roflblack::roflblack::roflblack:

Well, particularly since I'm having Stage 2 ECU Flash done by Monster!
 
The new Modules do not have Ferrel as the bulletin states. The old Module did have the Ferrel. Or at least mine did.

I replaced my Module twice. Antenna was replaced last winter. So far all good.

the radio frequency produced by the antenna was too strong and
the key chip was saturated
 
The new Modules do not have Ferrel as the bulletin states. The old Module did have the Ferrel. Or at least mine did.

I replaced my Module twice. Antenna was replaced last winter. So far all good.

the radio frequency produced by the antenna was too strong and
the key chip was saturated

Yeah, it's unclear to me whether the signal issue was one of the DESS module producing too strong an RF signal, or if the problem is in the antenna. From the way they worded it, I think they suspect it's most likely the DESS module signal.
 
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