Pirate looks at --
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You have to remember
Harley's are used to riding on trailers!:roflblack::roflblack:
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No Mechanics 4 Spyders
- Thread starter Steven Young
- Start date
Pirate looks at --
New member
Especially when you have a great dealer in your own backyard!!:yes:
SpyderChief
New member
Vey's Powersports in El Cajon, CA (San Diego east county) has a BRP master mechanic, Kevin.
Also, North County House of Motorcycles in Vista, CA (San Diego north county) also has a Spyder mechanic.
Also, North County House of Motorcycles in Vista, CA (San Diego north county) also has a Spyder mechanic.
Steven Young
New member
Lou Help !
Well just for kicks I tried Malcolm Smith Motorsports in Riverside. They refused to do warranty work on my bike. They would Not let me talk to the Spyder Tech. They claimed since I put the LaMonster LED head lights and fog lights in, and also had a cig lighter connected to the aux user circut that it was Not a BRP approved install and therefore they would not help me with the radio. I stressed to them the radio had gone bad BEFORE any Led light or cig lighter install and also to just turn the key on and off while holding the Mode button so No LED lights were powered and Only the radio was powered. No Deal! So NO WARRANTY if you install aftermarket LED Lights! I gave Lou at Pirate a call, and he is going to try and help me where the Dealers will Not. But to be honest, My patience and desire to own this machine has regretfully ended. The dealers wiggle out of any warranty work and I'm fed up with CanAm and BRP junk! I'll hope Lou can help me, and if not- Look for a fair priced 2016 F3 Black LMTD to be available. :banghead:
Well just for kicks I tried Malcolm Smith Motorsports in Riverside. They refused to do warranty work on my bike. They would Not let me talk to the Spyder Tech. They claimed since I put the LaMonster LED head lights and fog lights in, and also had a cig lighter connected to the aux user circut that it was Not a BRP approved install and therefore they would not help me with the radio. I stressed to them the radio had gone bad BEFORE any Led light or cig lighter install and also to just turn the key on and off while holding the Mode button so No LED lights were powered and Only the radio was powered. No Deal! So NO WARRANTY if you install aftermarket LED Lights! I gave Lou at Pirate a call, and he is going to try and help me where the Dealers will Not. But to be honest, My patience and desire to own this machine has regretfully ended. The dealers wiggle out of any warranty work and I'm fed up with CanAm and BRP junk! I'll hope Lou can help me, and if not- Look for a fair priced 2016 F3 Black LMTD to be available. :banghead:
Gray Ghost
New member
Look up the Moss Magnuson Act. They cannot deny warranty just because you installed LED lights. They have to be able to prove that a modification was the cause of the issue. You may want to check to see if your state has any kind of consumer rights office.
Peteoz
Well-known member
The only problem with that is that if you get them to effect the warranty by quoting he act, and they find that the issue WAS caused by the installation of the LEDs, then YOU will be up for the cost.
JimVonBaden
New member
That is kind of obvious, but the point is that they can't say that until they prove it.
Installing LED lights can't damage a radio.
PMK
Active member
Did you install the LEDs and power adapter yourself?
It may be a bummer to remove, but remove them and then have the radio sorted out.
Shawn Smoake posted a video a long while back on his blog. Owner installed accessories, created a nightmare of electrical problems on a machine. Basically I think it came down to poor workmanship by the installer.
Some shops do not want to deal with contending with customers in regards to if they do find issues or concerns with poor quality installations. Also, it has been posted many times here, one of the first things BRP will have the dealer accomplish is totally disconnecting the accessories to verify the problem. BRP does not pay for this, and I would guess the dealer does not want to fight for their money.
Remove the LEDS and power plug, then take it back in.
I agree with the law saying the installed items must be proven to have caused the failure, the LEDs and power port most likely did not cause the issue, but the entire thing revolves around money and who is paying for the troubleshooting work.
Lou being independent will be easier to work with, however, I doubt he will accomplish the work for free.
Steven Young
New member
Again- The radio was Not working Before I put the LEDs in. At this point I'm out any and All costs anyway, since the Dealers refuse (or can't) work on it. I'm not chasing all over California to different dealers in hopes one Might do me a favor and work on this thing. I now see that they will not do Warranty work....I just want it fixed without any more hassle, wasted money
and time. Funny, my 88 year old Doctor friend said, "I had a machine like that once..the Ford Edsel".
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Steven Young
New member
Finally Fixed
After being refused Warranty work at Malcolm Smith Motorsports in Riverside, Ca. And Temecula Motorsports with no real Spyder mechanic available, I was left with no other choice but to attempt to just pay for my 2016 F3 LMTD to get fixed by someone that knows what they are doing with the Spyder. Since I had Clearly stated to Malcolm Smith that my stereo problem was PRIOR to any install of LED (Lamonster) fog and headlights, I was very unhappy with BRP and their refusal to even try to help me.
Alas I reverted to Lou at Pirate Motorsports, Riverside, Ca. and asked for help. As per normal with Lou, he gave me a bill stating the following:
Checked speakers for proper ground. Found poor connection on speakers. Repaired bad connections. FM Stereo and MP3 checked all ops normal.
My bike left Pirate Motorsports with my Stereo problem fixed, belt tension checked, tires checked, cleaned and he bought me lunch!
Thus The so called "tech" at Malcolm Smith was Completly Wrong in refusing Warranty work. Even after I Told him the problem was Pre-LED light install!
We need BRP to get folks who actually know the Spyder to be Service Centers, and dump the anti-customer service dealers who know little and make it a hassle to own a Spyder.
Thanks Pirate Motorsports for making it nice to own a Spyder
After being refused Warranty work at Malcolm Smith Motorsports in Riverside, Ca. And Temecula Motorsports with no real Spyder mechanic available, I was left with no other choice but to attempt to just pay for my 2016 F3 LMTD to get fixed by someone that knows what they are doing with the Spyder. Since I had Clearly stated to Malcolm Smith that my stereo problem was PRIOR to any install of LED (Lamonster) fog and headlights, I was very unhappy with BRP and their refusal to even try to help me.
Alas I reverted to Lou at Pirate Motorsports, Riverside, Ca. and asked for help. As per normal with Lou, he gave me a bill stating the following:
Checked speakers for proper ground. Found poor connection on speakers. Repaired bad connections. FM Stereo and MP3 checked all ops normal.
My bike left Pirate Motorsports with my Stereo problem fixed, belt tension checked, tires checked, cleaned and he bought me lunch!
Thus The so called "tech" at Malcolm Smith was Completly Wrong in refusing Warranty work. Even after I Told him the problem was Pre-LED light install!
We need BRP to get folks who actually know the Spyder to be Service Centers, and dump the anti-customer service dealers who know little and make it a hassle to own a Spyder.
Thanks Pirate Motorsports for making it nice to own a Spyder
Samson
New member
I have been reading this thread since I am a fairly new F3 T owner. I know the Spyder is a complex machine but there are other bikes that are complex as well. I had a Yamaha Tenere with about 10K in upgrade and extras, didn't have any problems getting it serviced. A friend has the 2015 BMW K1600 , not sure there is a more complex bike and he seems to have no issues with service. Could this be a dealer network issue with BRP? I hope not as I am certainly not going to tear into this thing myself when the time comes.
I am glad you had the bike fixed and it sounds like it was a minor issue ( this time) .
I am glad you had the bike fixed and it sounds like it was a minor issue ( this time) .
Chupaca
New member
You have the best.....
Don't think he does warranty work but the best in southern california is Lou at Pirate powersports in Riverside. Many here in san Diego go to him and no one else. It is a haul from here but he's that good. You are much closer. Tell him George, Kieth, Ken, Mark all from SRA San Diego recommended him to you....and me though I don't go there....do my own work....:thumbup:
Don't think he does warranty work but the best in southern california is Lou at Pirate powersports in Riverside. Many here in san Diego go to him and no one else. It is a haul from here but he's that good. You are much closer. Tell him George, Kieth, Ken, Mark all from SRA San Diego recommended him to you....and me though I don't go there....do my own work....:thumbup:
After being refused Warranty work at Malcolm Smith Motorsports in Riverside, Ca. And Temecula Motorsports with no real Spyder mechanic available, I was left with no other choice but to attempt to just pay for my 2016 F3 LMTD to get fixed by someone that knows what they are doing with the Spyder. Since I had Clearly stated to Malcolm Smith that my stereo problem was PRIOR to any install of LED (Lamonster) fog and headlights, I was very unhappy with BRP and their refusal to even try to help me.
Alas I reverted to Lou at Pirate Motorsports, Riverside, Ca. and asked for help. As per normal with Lou, he gave me a bill stating the following:
Checked speakers for proper ground. Found poor connection on speakers. Repaired bad connections. FM Stereo and MP3 checked all ops normal.
My bike left Pirate Motorsports with my Stereo problem fixed, belt tension checked, tires checked, cleaned and he bought me lunch!
Thus The so called "tech" at Malcolm Smith was Completly Wrong in refusing Warranty work. Even after I Told him the problem was Pre-LED light install!
We need BRP to get folks who actually know the Spyder to be Service Centers, and dump the anti-customer service dealers who know little and make it a hassle to own a Spyder.
Thanks Pirate Motorsports for making it nice to own a Spyder
I am curious what warranty do you have? I have the PowerRev Warranty. Others love the Western Warranty. Most have the BRP warranty.
Steven Young
New member
Western Warranty to 06/09/2022. But..this is a 2016 machine, and still well under the BRP warranty. Clearly the $1,495.00 Western Service Contract I bought for 72 months is Also of no help.
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There Are No Mechanics For Spyders
I too have had the same problem when it comes to service for my 2015 F3. I am approaching the 10,00 mile mark. And had service at the dealer at 9500. Althought having the extened warrenty and all. I still walked out having to drop 200.00 dollars. I like the F3, But I am going to sell it and go back to Harley Davidson Tri-Glide. At least there are dealerships all over Southern Califorina where you can get service. And owing Harleys in the past. They have stood behind there product. BRP is all about making money. That's their goal. Whittier Motorsports has been good so far. But there hands are tied when it comes to items BRP will not cover.
I too have had the same problem when it comes to service for my 2015 F3. I am approaching the 10,00 mile mark. And had service at the dealer at 9500. Althought having the extened warrenty and all. I still walked out having to drop 200.00 dollars. I like the F3, But I am going to sell it and go back to Harley Davidson Tri-Glide. At least there are dealerships all over Southern Califorina where you can get service. And owing Harleys in the past. They have stood behind there product. BRP is all about making money. That's their goal. Whittier Motorsports has been good so far. But there hands are tied when it comes to items BRP will not cover.
Lobo
Member
Spyder RT service
Here in Myrtle Beach, SC the dealer has one trained Spyder mechanic. They will not make appointments so I have been without my RT for as long as 10 days, for nothing major. I've been in there enough that now they usually fit me in as soon as they can. They say they appreciate that I don't come in ranting like most. The service is good once they get to it but very frustrating having to be without my RT. Especially since I don't own a car (my wife does) and it is my primary transportation.
Here in Myrtle Beach, SC the dealer has one trained Spyder mechanic. They will not make appointments so I have been without my RT for as long as 10 days, for nothing major. I've been in there enough that now they usually fit me in as soon as they can. They say they appreciate that I don't come in ranting like most. The service is good once they get to it but very frustrating having to be without my RT. Especially since I don't own a car (my wife does) and it is my primary transportation.
BLUEKNIGHT911
Sadly Passed Oct 2024 - RIP
WORKING ON SPYDERS
:agree: :agree: :agree: ........ Since 09, I have had my 3 Spyders into the dealers a total of 5 times ( 3 for warranty work ). I don't even consider myself to be a mechanic......The BUDS thing can sometimes be an issue, but for a lot of the things that state BUDS MUST BE USED TO RE-SET - - - actually DON'T ...... I don't have an engineering degree, but have successfully re-designed the front suspensions on both Spyder frames ( 08 thru 12 & 13 thru 16 ). You never know what you are capable of .....until you TRY ...... & I also thank the Great and Generous folks here on Spyderlovers for all the help I've received over the years , it's been in-valuable :clap:......so good luck .... Mike :thumbup:
