Word of warning RE: Rivco Driver Floorboards

[Machinegunner]

The nice thing about RIVCO floorboards is that if you can't fix the rubber pad, any Harley or Kuryakyn floorboards will fit. My wife and I have been using the Harley boards for three years with no problems. Also, it is just possible that there was just a fault with the one rubber pad. This happens occasonally even with the best most expensive products.

 

[Lamonster]

I've spent most of my life working with companies that had issues with products after they released them to the public. This has resulted in better products and a good working relation with these companies. The first big company I did this with was Powcon who later got bought out by Miller Electric. I won't go into all the details but by me working with them in the background I was able to travel all over the country on their dime, do welding shows for them that I never would have had the chance to do and receive well over $50,000 in free product for me to test for them. To this day if I call them up looking at a new welder they would just send one out to me. What started it all was a $3000.00 plasma cutter I purchased for a big stainless job I had and in the field it had some major issues, I didn't pitch a fit or demand my money back, I just worked with the company to help figure out the problem so the next guy wouldn't have those issues. After that project I moved on to help develop a synergic pulse inverter welder that is still being used and sold today. I can't tell you how many lemons in my life have turned into lemonade. :doorag:

 

[BajaRon]

I've spent most of my life working with companies that had issues with products after they released them to the public. This has resulted in better products and a good working relation with these companies. The first big company I did this with was Powcon who later got bought out by Miller Electric. I won't go into all the details but by me working with them in the background I was able to travel all over the country on their dime, do welding shows for them that I never would have had the chance to do and receive well over $50,000 in free product for me to test for them. To this day if I call them up looking at a new welder they would just send one out to me. What started it all was a $3000.00 plasma cutter I purchased for a big stainless job I had and in the field it had some major issues, I didn't pitch a fit or demand my money back, I just worked with the company to help figure out the problem so the next guy wouldn't have those issues. After that project I moved on to help develop a synergic pulse inverter welder that is still being used and sold today. I can't tell you how many lemons in my life have turned into lemonade. :doorag:

Exactly! Good companies appreciate knowledgable customers that are willing to work with them to improve the product. It's a win-win for both sides. I think people have a sour taste in their mouth from a product or business that was in it for the quick buck and couldn't care less about anything but the money.

When I have something go wrong with my eBay sales it is very common for the customer to assume I am deliberately trying to rip them off. I guess I don't blame them because they don't know me and they have probably been ripped off before. I think I may be catching all the pent up anger from a previous transaction plus the aggravation from whatever went wrong this time.

But working out the kinks, whenever possible, is always the best way to go. Some people make a living at it! hyea:

 

[Ga Blue Knight]

Do you have a link to what you used, maybe even a photo?


Originally Posted by Oldandgrouchy
I also have the Rivcos but hated the short pegs. I found that Harley pegs will fit in the space where the shorty ones were with the help of one or two 7/8ths in washers. They work great and I use the pegs for getting on and off.


I don't have a link but any Harley or Kuryackin (sorry I can't spell the darn name) pegs should work that were made for the Harley Sportster. I just had an extra set left over from my last two wheel bike and they fit pretty well. Just needed a few washers, two on the left and three on the right side due to casting differences in the mounts. Also of note is that any Harley or that other company that I cant spell floorboards that look like the Rivco boards will fit the upper plate as well.

Rivco makes a great well made product but I can see on mine where the upper material is a bit thin on some of the mounting wiggly things. I would still give a strong endorsement to anyone looking for floorboards of this type.

And as far as customers doing product research for a small company, why not? As long as the company responds with a new or improved version at no charge to the customer I don't mind. That's half the fun of owning a motorcycle, try to improve and fiddle with stuff. I had a K75 BMW sport tourer that was just about perfect, I hated it!

 

[Blue Star]

I may be the only one to think this; but, when I pay for a product, I'm not the R&D dept. for the co. I am buying from. Now, if they want me to test their product and not pay for it or give a reduced price, then I'll be their R&D.

But, getting back to your other statement of giving a little leeway. To me, I don't care whether they are a big or small co.; I'll give both equal leeway. I don't believe a smaller co. should get anymore leeway than a big co.

:agree:

 

[Sny]

Actually, I think it would be really liberating to have a problem with a product, stomp around like a child in public and then have the company fix everything so well that I look like an idiot with a stupid grin from ear to ear. Then everyone can see how well they take care of their customers right?

Small businesses today have it rough. Consumers today just... consume. Patience is stunted at birth. By 20 they may have developed enough patience to pour an entire cup of coffee... but I'm guessing in the next few years coffee will come pre-made in bottles with pop-tops.

Customer service to them means "Read my mind and give it to me before I want it."

Wait... I sound like an old man... maybe that birthday I tried to ignore DID change something...

I can't tell you how many lemons in my life have turned into lemonade.

Or fill the lemons with Tannerite and watch them EXPLODE when you shoot them.

Nope, not productive at all, but it sure is a fun way to improve lemons!
:crackpipe:

Nope, still a child at heart!