Who thinks DPS warranty should be extended.

[SpyderGirl]

Shouldn't the DPS issue just fall under a general recall and be covered regardless of warranty status? Mine is about to expire at the beginning of February... I basically have one month to go.

I am running on the the original unit in my PE Spyder with no issues or updates... but knowing my luck this will happen a week after my warranty ends. I don't have $1100 to extend my warranty. nojoke

 

[Way2Fast]

Sadly, BRP has been shown to be "anti consumer" with many of their other products in the past and it appears that the Spyder will follow suit. My Spyder is now out of warranty and when and if and when a solid solution to the steering issues that plague it is found....BRP IS GOING TO REPAIR IT FREE OF CHARGE even if it takes a lawsuit to make it happen !!!

 

[SpyderGirl]

Sadly, BRP has been shown to be "anti consumer" with many of their other products in the past and it appears that the Spyder will follow suit. My Spyder is now out of warranty and when and if and when a solid solution to the steering issues that plague it is found....BRP IS GOING TO REPAIR IT FREE OF CHARGE even if it takes a lawsuit to make it happen !!!

Hopefully it won't come to that.

 

[Sarge707]

I called the BRP # Yesterday to voice the continuing concerns I read about here Daily and got NO real positive responce!!:helpsmilie:

BRP needs to cover the Affected System for the life of this vehicle or until a Definite fix is made!!:lecturef_smilie:

Those of us who have NO problem (Like Me) BUT know about the possibility and are mentally prepared are the Lucky ones!! Those that don,t monitor this group may possibly have NO Idea of what could happen to them? :shocked: (I learned about it here!!!)

I want to feel CONFIDENT I,m not going to Marry a Tree zipping down some narrow back road in the middle of Nowhere!!nojoke

 

[SpyderGirl]

I called the BRP # Yesterday to voice the continuing concerns I read about here Daily and got NO real positive responce!!:helpsmilie:

BRP needs to cover the Affected System for the life of this vehicle or until a Definite fix is made!!:lecturef_smilie:

Those of us who have NO problem (Like Me) BUT know about the possibility and are mentally prepared are the Lucky ones!! Those that don,t monitor this group may possibly have NO Idea of what could happen to them? :shocked: (I learned about it here!!!)

I want to feel CONFIDENT I,m not going to Marry a Tree zipping down some narrow back road in the middle of Nowhere!!nojoke

:agree: Because I haven't had any problems in over 22K miles doesn't mean that they can't develop the next time I'm negotiating a turn through the tunnel on my way to work. nojoke

 

[BLACK WIDOW]

BRP

Thanks Magic Man for starting this thread. It's really a shame that BRP didn't come up with this on their own, rather than a customer posting the suggestion.
My PE spyder warranty will run out in April. Until that time, I cannot ride it because it's been stored for the winter, like so many others. It will probably be April before I'll be able to get it out, because of all the snow here. Last yr it was also stored for at least four and a half months. (Eating up warranty time)
The single most thing that really bothers me the most about the Spyder, is this DPS problem, that others are having. I, so far, have not had this happen.....yet.
These DPS problems have been well documented here and other sites, and waranty or not, any good lawyer would have a field day with this in court.

IMHO BRP should just recall all Spyders, and replace all DPS units, after they have pin-pointed the problem, that is causing these units to act the way they do.

As I have previously stated, an extended warranty would be going in the right direction but I would just like to hear some official recognition of the problem and know that they are aware and actively looking for a cause and fix. As far as I know it's simply business as usual at BRP. We can all picture in our minds that their engineers are scrambling to find a cause/fix but how would we know? Their silence sends a very loud message.

Michael:doorag:

 

[groundeffect]

I have heard that BRP may read this forum ever so often. However, is there anyone here that takes issues such as this concern ( extended warrant ) to BRP themselves?

If there is an official process to bring things to BRP's attention, perhaps Spyder owners (I'm currently not a Spyder owner, but hope to be in the future) could follow the process and request something like this???

Hope that helps.
Cheers, everyone.

 

[BLACK WIDOW]

Scary

:agree: Because I haven't had any problems in over 22K miles doesn't mean that they can't develop the next time I'm negotiating a turn through the tunnel on my way to work. nojoke

Kinda Scarry isn't it.:yikes:

Michael:doorag:

 

[jwfranklin]

I have had some problems with my Spyder, but not with the DPS, but could be any time. When they announced the RT, I wondered why are they releasing another model when they haven't got the bugs out of the orginal. Anything mechanical can tear up, But the DPS seems to be more of a inherant problem than something that randomly goes bad. I still have a little over 9 mo warranty left, and before that time I will either get rid of it, or buy the BEST warranty. I'm considering an RT, having a PE means nothing to me, I will not have a Black one. Maybe a Blue one, want to wait to see one. But also want to wait to see if they have any problems.
I'm assuming they use the same DPS. does anyone know?

 

[docdoru]

I'm assuming they use the same DPS. does anyone know?

Yes. :shocked:

 

[Roaddog2]

Sadly, BRP has been shown to be "anti consumer" with many of their other products in the past and it appears that the Spyder will follow suit. My Spyder is now out of warranty and when and if and when a solid solution to the steering issues that plague it is found....BRP IS GOING TO REPAIR IT FREE OF CHARGE even if it takes a lawsuit to make it happen !!!

:agree:

 

[Lamonster]

The DPS on the RT is not the same, different geometry all together from what I'm told. Not saying it's any better or any worst but it is not the same unit.

 

[NancysToy]

I'm assuming they use the same DPS. does anyone know?

They do not use the same unit, at least not the same part number. 709400770 for the RT and 709400544 for the GS/RS. Don't know if there are actual differences,and if so whether they are internal or external. Could even be a different supplier. As Lamont said, the two Spyders have vastly different steering system geometry, but that may not affect the actual DPS units themselves, except for mounting provisions and such. On the other hand they could be beefier to handle the extra weight, or have a different assist ratio due to the differences in the machines. All we can really say for certain is that they are different, but not how.

 

[NancysToy]

I ws told today they were different units, based on the same technology...aka...same sh**t in a different box.

The DPS unit in my wife's HHR is based on the same technology. Don't be so quick to condemn it until you know more details. They could be vastly different...or frighteningly similar.

 

[hondaman]

for the 15k+ we all spent they could give us all a 2 or 3 year warranty for free or something cheap 100 bucks.
My 3 year free warr. is the reason I bought my brp atv and is the reason im gona buy a new one this year.,,,,,,,,,,,BRP DO YOU HEAR US......

 

[caser]

Why stop with the DPS. During the two plus yrs. of ownership my bike was in the shop for one reason or another for over 3 mos. due to parts unavailabity or service dept. incompotence. That time I could'nt ride and I ride often. As long as we're dreaming extend the warranty for everything. Sorry, I don't do drugs but sometime my mind just gets these crazy ideas.:yikes:

 

[dave01]

The DPS unit in my wife's HHR is based on the same technology. Don't be so quick to condemn it until you know more details. They could be vastly different...or frighteningly similar.

You're right. I'm just a little gun-shy with the technology right now.

 

[johnandginger]

I agree with all the comments. I hope BRP will get on top of this issue.

Juice

I am in total agreement with you. ps-my dealer wants $2100 to extend my warranty 3 more years,brp needs to check out dealers who are trying to rip customers off by padding their pockets to the extreme.
:helpsmilie::gaah:

 

[BajaRon]

A very sticky issue. All any of us want is a reasonably reliable/safe vehicle. Some expect perfection and they will always be dissappointed. But that isn't what is being discussed here.

I had a dead DPS right out of the crate on my PE SM5. It got replaced and I've had zero problems.

Seems like BRP has put a ton of effort into this issue with no definintive "One size fits all" solution. It must be a variety of possible causes differing on a case-by-case basis making a final solution more difficult to get to.

An extended warranty would be fine but I'm not optomistic. A final fix would be the best. I'm not sure that will happen either.

My warranty is up at the end of this month. I'm considering buying an extension. On the other hand, I've been problem free other than the 1 DPS replacement.

 

[chascarpenter1]

absolutely