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What Kind of "Release" Did You Sign?

My dealer willing installed a Khumo tire on my Spyder. Are you asking them to install a tire they did not supply? If so, even a car dealer would not be happy to do so.
 
joebryanjr said:
My dealer willing installed a Khumo tire on my Spyder. Are you asking them to install a tire they did not supply? If so, even a car dealer would not be happy to do so.
Click to expand...


I have taken my own oil, filter and washers to my dealer for an oil change. They just charge me labor.
 
Copperman said:
I have taken my own oil, filter and washers to my dealer for an oil change. They just charge me labor.
Click to expand...

Oil and filters are one thing. Tires could have a significant liability. Bad oil the engine blows up, bad tire you die. That is the difference.
 
Well

As stated above, my dealer said to me we have th Kumho in stock, it is less expensive, and others are getting much better wear on them. Would you like to give it a try? I said yes I would. No paper work involved. Apparently that tire has been approved by BRP.
 
Could be! I know they really have BRPs ear too, based on the comments made by their reps during the demo rydes we conducted for BRP. Number 1 in sales in the Western region USA!
 
Well, well, well. Whaddya know! Talked with my local dealer and they'd be more than happy to install a tire that I brought to them. In fact, there was a Kuhmo tire sitting by the service desk that another customer had brought in. And on top of that good news, it'll only cost me one hour ($99) labor for the installation! My day just got better. Thanks for all your valuable input.
 
We do not ask for a waiver to install quality tires.

Won't install a Kenda either. With or without a waiver.
 
BRP won't say anything to it's dealers other than: :lecturef_smilie: "We expect YOU to sell only BRP-approved accessories, for the Spyder." :shocked:
 
"BRP won't say anything to it's dealers other than: :lecturef_smilie: "We expect YOU to sell only BRP-approved accessories, for the Spyder." :shocked:"

My local Honda dealer, who is also my local Can Am dealer, has display racks full of non-OEM farkles for their Gold Wings. Right there is a precedent.

I followed Spyderlovers for a while before deciding in 2014 to buy one, and I've kept reading since. Other than the heat problem with the 2013 RTs and incompetent dealership mechanics, OEM tires have consistently drawn the most complaints. IMO, it's the biggest running sore with the Spyder ownership experience. Based on this website alone, there are other, better solutions than Kendas.

It's obvious that riders are getting tires installed through non-BRP businesses. I would think that Spyder dealers would at least appreciate the income from installing rider-supplied tires -- a little income is better than none. Also, they'd have the opportunity to give the bike a look-over; they might spot something.

BRP needs to lighten up on their tire replacement policy.
 
BRP ain't Honda; and Honda ain't BRP... :dontknow:

As your Mom used to ask you: "If your friends all decided to jump off of a bridge; do you think that it'd be okay for you to jump also?" :D

BRP is probably prevented from even thinking about allowing their dealers, to put a non-motorcycle on what is obviously something completely different.***



*** I'll bet that the D.O.T. has a rule about this.
 
The most intriguing thing about all this is that the rim on Spyders IS NOT a rim with a motorcycle profile bead; Spyder rims clearly and unequivocally have Passenger Car Bead profiles!?! :shocked:

So how did the rim &/or the tire get classified as being 'motorcycle' tire in the first place?? :sour:

If you look at the rim itself (without looking at the Spyder or its tire compliance plate) no-one could be faulted under any Federal Regulation for fitting a car tire to that rim; in fact, based on the rim alone, if anyone fitted any other 'Motorcycle' tire to that rim then not only wouldn't that tire fit the Spyder rim at all, but they WOULD be breaking a Reg or two!! At least here in Aus & I suspect elsewhere too (including the US & Canada) it is illegal for a dealer or tire fitter to fit any tire that has a motorcycle bead profile or construction onto a rim that has a Passenger Car bead profile & construction - and the Spyder Rims have a Passenger Car bead profile..... & funnily enough, so do the Kenda tires!! :yikes: So which law or regs are they choosing to uphold & which one are they choosing to break??

So just take your rims in (if you like you can say they are an after-market fitting on your Smart Car) and get Passenger Car tires that have higher Speed & Load ratings than that of the 'specified' Kenda crap fitted onto your Passenger Car bead profile rim - and if they complain or demur, ask them when it became safe or even possible, let alone legal to fit motorcycle tires onto a rim with Passenger Car Bead Profiles?? :mad:

Here in Aust it is entirely legal to fit a tire that exceeds the stated minimum specs in load & speed ratings to a vehicle &/or an appropriately sized & bead profiled rim, & if you front up with a rim that has Passenger Car Bead Profiles (like the Spyder rims do) then any Tire Fitter not specifically aware of the dodgy BRP/Kenda deal or the questionable 'motorcycle' tire labelling that's somehow been brokered with the 'authorities' over there will quite rightly refuse to fit a motorcycle construction tire onto that rim at risk of being fined a significant amount if not being found culpable in the event of a resulting & attributable accident!! ;)
 
Can Am built a motorcycle that uses automotive-style rims... and the D.O.T. just didn't know what to do with it... :shocked:
My guess, is that they figured that a motorcycle HAS to have tires approved for motorcycle use. They told BRP this, and they went shopping for a supplier.
And only Kenda stepped up to the plate. :banghead:
 
monkeyboymorton said:
A bit off topic, but did you guys have to sign a disclaimer when you bought the Spyder?

I remember having to go thorugh a ticklist sheet at the dealer in germany and then sign the bottom. Had things like 'not drive on gravel', 'not drive on snow' etc. on it. Must have been at least 10 things on there I had to pledge not to do before I could take it away.

Ironically I broke the snow one on the way back to the Uk as it was snowing when my ferry docked!! I definitely broke the gravel road one last week.

I wonder if I've got a copy somewhere - could be fun trying to tick them off in the opposite way, as in I've done them!!
Click to expand...
Never heard of this but would like to see it if you can find it! Sounds crazy to me lol...
 
Pirate looks at -- said:
As stated above, my dealer said to me we have th Kumho in stock, it is less expensive, and others are getting much better wear on them. Would you like to give it a try? I said yes I would. No paper work involved. Apparently that tire has been approved by BRP.
Click to expand...
Your dealer thinks like every dealer should. Unfortunately some dealers care more about profit than customer satisfaction. Installing a non-OEM tire, of the correct size, on a Spyder has NEVER been an issue with BRP - just like installing a non-OEM accessory. (If it was, you wouldn't find so many dealer that routinely do it for their customers.) Also installing a non-OEM part does not void any part of the warranty unless it is reasonably deemed to have caused damage to other parts that would otherwise have been covered under warranty. That's really not an issue with a tire.

This whole issue is strictly a dealer problem. Many dealers install non-OEM tires that they do not carry in stock. I would think that most do, but I have never seen any sort of poll on this. My own dealer has no problem with it (as many others here have also stated over the years).

As for any type of service company asking a customer to sign a release, there are sometimes good reason for that. I wouldn't think that installing any correctly sized tire would be one of them, however. Mostly, customer releases forms are intended to help protect companies from liability when a customer asks them to do something that might result in property damage or injury. In that case, the dealer has to decide whether to risk their liability with a release, or risk losing the customer by refusing service. The truth is that anytime a service company does anything for any customer, there is a liability risk. That's what business insurance is for.
 
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"As your Mom used to ask you: "If your friends all decided to jump off of a bridge; do you think that it'd be okay for you to jump also?""

Depends ...... will there be cake afterwards?
 
robmorg said:
Your dealer thinks like every dealer should. Unfortunately some dealers care more about profit than customer satisfaction. Installing a non-OEM tire, of the correct size, on a Spyder has NEVER been an issue with BRP - just like installing a non-OEM accessory. Also installing a non-OEM part does not void any part of the warranty unless it is reasonably deemed to have caused damage to other parts that would otherwise have been covered under warranty. That's really not an issue with a tire.

This whole issue is strictly a dealer problem. Many dealers install non-OEM tires that they do not carry in stock. I would think that most do, but I have never seen any sort of poll on this. My own dealer has no problem with it (as many others here have also stated over the years).
Click to expand...

Well, I've called around to Can Am dealers within a 200 mile radius, and none of them will install a non-OEM tire.

And this is precisely my point: if corporate BRP has no issue with dealers installing non-OEM tires, they need to get the word out so that all dealers are consistent about this. As I pointed out in my previous post, tires are perhaps the biggest friction point between Spyder riders and the dealerships.
 
Fat Baxter said:
And this is precisely my point: if corporate BRP has no issue with dealers installing non-OEM tires, they need to get the word out so that all dealers are consistent about this. As I pointed out in my previous post, tires are perhaps the biggest friction point between Spyder riders and the dealerships.
Click to expand...
If BRP has no issue with installing non-OEM tires, there is really no point in their putting out such a communication. As I said, this is strictly a dealer issue. BRP should not involve themselves with it, and in fact, would be wise not to do so. I suspect that most all dealers already know this. Some just like to blame BRP, rather than have a customer upset with them about their own policy. Your guess is as good as mine as to why the policy exists with so many dealers. I expect it has more to do with a profit motive than anything else.
 
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