What Kind of "Release" Did You Sign?

[Fat Baxter]

BRP should not involve themselves with it, and in fact, would be wise not to do so.

Strongly disagree. That a few dealers are being jerks reflects poorly on BRP in general. I would think BRP should be very concerned as to how this impacts their image of keeping customers happy. We shouldn't have to shop around to find a good dealer (repair shop capabilities side).

 

[jaherbst]

I just take mine to Ride Now and they sell and install a new OEM tire for $189. You pay the price of the tire and it includes install. I personally have had great luck with the OEM tires. No sore back in the morning and total price is $189. I'm a happy Camper! So there---why get your panties pulled up tight over which tire, mileage, what Mike thinks, sorting all the mouse turds from the sugar bowl etc.

Now isn't that easy. Check with Ann and Joe if you want the date when the new compound of the OEM tire began. Do not think any of the old compound is still in stock.

Jack

 

[Peter Aawen]

Jack, you do realise that the reason for the original compound change to that soft compound in the first place was due to the number of complaints about the poor grip & handling from the Kenda's don't you? So when BRP changed to a softer compound that got everyone complaining instead of just most people, changing back to the original compound didn't fix any of the pre-existing issues!! :yikes:

Great 'customer service' ploy, isn't it?? Market something that generates complaints, then instead of actually fixing it, just replace it with something even worse!! That way, when you've got enough customer discontent built up about the crappy replacement product, you can go back to the original but still crap product & then customers will sing your praises, won't they?!

Hmmm, there seems to be something wrong in that scenario, but it is what we've had foisted upon us by BRP re their sub-standard choice of tires!! Alright, maybe no one else stepped up when they originally went to tire manufacturers for a tire & specified a unique size with a limited market potential. Surely, now that there is a lot of practical experience (at customer's risk & expense too) showing that other more common & marketable makes & sizes of tires DO work on the Spyders (& arguably work waaaay better than the Kenda's) it wouldn't be too hard for BRP to stop treating their customers like idiots on this one & 'approve' or endorse some of those alternative makes & sizes of tires?? Or does BRP think we actually like being treated like idiots??