Very disapointed with BRP and their product!

[SpyderAnn01]

The stalling seems to be a mark of these 2013 engines and the fuel management system.

Scotty, she has a 2012 not a 2013.

 

[cuznjohn]

engine

i have never had my bike stall but i do have very bad gas millage

 

[jcthorne]

My engine blew back in May, I have an RS-S 2011. They diagnosed it and determined that a timing chain had broken and literally destroyed the inside of the engine. They replaced it with a new one from the manufacture, I made sure by taking it to my mechanic that does not work for the dealer, he assured me that it is a new engine. I think that it's ridiculous that BRP would not replace your engine with a new one, with all of the money they make selling these spyders you would think that they would want to maintain some type of good reputation with the owners of the vehicles.

With all due respect to your mechanic, unless he removed the engine and tore it down, there is no way he could tell new from factory rebuilt. Even if he did tear it down, would be doubtful. You got a factory BRP engine alright but likely not 'new' just new to you.

 

[Bob Denman]

When these engines are fresh; they seem to want to stall at some of the least opportune times for a coupl eof hundred miles... Once they get their throats cleared; :thumbup:
Deb,
The humor wasn't at your expense; it was just trying to keep folks calm... :shocked: nojoke
As I said earlier; if John hadn't done it, I probably would have... no insult was ever intended!

 

[Farmbanker]

Your timing chain broke too? I wonder how often that happens. That is what happened to my 2012 RTS.

Sent from my SCH-R530U using Tapatalk

 

[Omcge]

stalling

Glad you are all having fun at my expense. I am sorry I bothered to get some advise and help here.
To all that did thank you.
I an still not happy with this rebuilt at this time. It is still cutting off. Did it again today at a stop light with alit of traffic. Didn't make this product look too good.
I hope none of you have to go through any of this. Maybe the smart asses.
Still trying to be optomistic...now I am even getting worse gas mileage too.
Not sure if it has anything to do with the new engine
But I really don't want to start anything else on this thread so wish you all the best and hope you don't have this problem.

I had a Idle-stalling issue at about the 800 mile mark on my 13 Rt but it went away with the next fill up.
I'ts been no problem since 3000 miles, so I think my problem was a fuel (old or water ??) issue.

 

[ARtraveler]

Glad you are all having fun at my expense. I am sorry I bothered to get some advise and help here.
To all that did thank you.
I an still not happy with this rebuilt at this time. It is still cutting off. Did it again today at a stop light with alit of traffic. Didn't make this product look too good.
I hope none of you have to go through any of this. Maybe the smart asses.
Still trying to be optomistic...now I am even getting worse gas mileage too.
Not sure if it has anything to do with the new engine
But I really don't want to start anything else on this thread so wish you all the best and hope you don't have this problem.

Most of us had no problem with you the OP. You have a legitimate problem and question. I believe the problem comes in when issues from other never-ending threads come in and re-present themselves. That is specifically what I was complaining about. Did not mean to offend you. You have a legitimate beef IMO. :thumbup:

 

[MouthPiece]

I've been gone for about a month so I know it wasn't me.

Chris

 

[Magdave]

I think she has gotten way too emotional on this at this point. They are machines not perpetual motion devices and eventually will break down, some sooner than others. If she wasn't checking her oil every 300mi she did contribute to it. It is part of the owners responsibility. I learned long ago (40yrs) to check after an oil change. Those who keep telling her she has a legitimate complaint are simply wrong and have added wood to the fire. BRP lived up to their responsibility and even posted on this thread about it. She has gotten exactly what she paid for and in a timely manner. We all know these bikes can be quirky. 2012,2013 doesn't matter all of them had some stalling issues with a new motor break in. Getting emotional like this about a machine is nonsensical. We all do sometimes but mostly it is anger over perceived inadequacies that may be real or not. Logic should prevail. If it doesn't start running as it should it will require another trip to the dealer until then coming here and making accusations against the people that have provided good and useful information is not a good way to get any in the future. At this point I agree with the " Wrap a chain around this thread" comment. I think it has run it's course. :thumbup:

 

[Debedwards93]

I did read it and did question the dealer!!!! They said as long as I was brining it to them for service I didn't have to check it. They did not burn oil and will go 4000 miles before needing a change or anything. After this rebuilt issue my dealer told me to bring it in after 2000 miles to check it now!! I might bring it to them to check it...but as far as a service goes I will bring it somewhere else for as long as I have it!!

Deb, when you read your Owner's Manual and it said to check your oil every 300 miles didn't it occur to you to question your dealer on why they would say to never check your oil?

 

[Debedwards93]

Thank you...I will not come back to this site though. Some people on here are just too rude. I was here for advise and help and got mostly crap. Then I came back on and read the last post, by Magdave.. That is why I won't be back here. I like the way the Spyder rides but their customer service stinks. I have not even heard from the BRP rep since it was returned. I am probably going to trade it in on a Tri-Glide.

Thank you!

Yes we can end this thread!!

Most of us had no problem with you the OP. You have a legitimate problem and question. I believe the problem comes in when issues from other never-ending threads come in and re-present themselves. That is specifically what I was complaining about. Did not mean to offend you. You have a legitimate beef IMO. :thumbup:

 

[Magdave]

I did read it and did question the dealer!!!! They said as long as I was brining it to them for service I didn't have to check it. They did not burn oil and will go 4000 miles before needing a change or anything. After this rebuilt issue my dealer told me to bring it in after 2000 miles to check it now!! I might bring it to them to check it...but as far as a service goes I will bring it somewhere else for as long as I have it!!

Your owners manual said different, every 300mi check the oil ( around page 120). If you had come here sooner and learned what is needed you would know that. There a lot of less than perfect dealers you could have read about that too. It is YOUR responsibility to read the owners manual from cover to cover it is important to do so and follow what is said in it. Sorry you feel the way you do but you are not helping your cause by returning with emotional outbursts and acting like we did something wrong by telling you the truth. I guess you did not read your own thread the BRP rep DID comment on it.

 

[DrewNJ]

Thank you...I will not come back to this site though. Some people on here are just too rude. I was here for advise and help and got mostly crap. Then I came back on and read the last post, by Magdave.. That is why I won't be back here. I like the way the Spyder rides but their customer service stinks. I have not even heard from the BRP rep since it was returned. I am probably going to trade it in on a Tri-Glide.

Thank you!

Yes we can end this thread!!

IMHO you came here NOT looking for knowledge or advice. You came here looking to rile up the troops because you feel like you were wronged when you didn't get a "new" motor. Even when knowledgeable people try to assure you that BRP did indeed do right, you still didn't listen. Now your going to act like a child and take your kickball and go home......goodbye.


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[Bob Denman]

Thank you...I will not come back to this site though. Some people on here are just too rude.

Good-bye!

Enjoy your Tri-Glide! :thumbup: (Get the 2014; H.D. is addressing THEIR heat issues with the new model...)

 

[Jeriatric]

Differences

Most women just want someone to listen. Most men hear them but can't just listen. They naturally want to fix whatever it is.

Deb, you're not the first here to be misunderstood and chances are you won't be the last.

Best of luck - whatever you do.

 

[Bob Denman]

:agree: I tell my Missus; "Complain all you want to your girlfriends; bring the problem to me once you're ready for a solution."
And she STILL doesn't get it! :gaah:

 

[Magdave]

Most women just want someone to listen. Most men hear them but can't just listen. They naturally want to fix whatever it is.

Deb, you're not the first here to be misunderstood and chances are you won't be the last.

Best of luck - whatever you do.

It is not the complaint it is the refusal to hear the answer and attack those that have tried to help :thumbup:

 

[bruiser]

In my previous job we replaced engines. On the older ford 4 cylinders we couldn't get new engines any longer so reman short blocks were offered to the customer. Note: this was on specialized equipment, not vehicles. The reman engines worked great and we never had any issues with them. These engines included heads, intake and exhaust manifolds, water pumps and on gas engines, new fuel pumps. On LP engines we had to reuse the intake manifolds because of the mixer valves and LP regulators (LP carbs).

Equipment that used the GM engines had new engines installed because remans weren't available.

 

[Tango]

Good-bye!

Enjoy your Tri-Glide! :thumbup: (Get the 2014; H.D. is addressing THEIR heat issues with the new model...)

From what I heard, lots of water leaks on those new "wet heads". :chat: Tom :trike:

 

[Bob Denman]

:shocked: I hadn't heard that yet.... :yikes:
What else have you got on this issue??