About a couple of weeks ago I was riding my '23 RTL along a highway in a built up area when I felt a tremendous shock through my handlebars and my FOBO TPMS started yelling in my headphones that my left front tire had 0 PSI. I was able to slow down and carefully pull into a Waffle House. I dismounted my Spyder and reached for my phone in the Ramball X Mount and it was no longer there! I went into the restaurant and called my lady friend to fetch my air pump... I went back outside and noticed that my phone was sitting on the right floorboard - YAY! The pump arrived, but the tire did not respond... I called my dealer (who is about 5 miles away) and they said they provided NO towing services. Their service dept recommended a local towing company. They came quickly with a flatbed and dropped off the Spyder at my dealer ($185.00 for the tow). The dealer had a tire and the service charge was $234 for mounting and balancing the new tire.
A couple of days later, I remembered that I still had several months of warranty left and I tried to invoke the tow provision of the warranty (up to $200 for towing). They were not happy and said I should have called first. I asked what difference it would have made? They finally asked me to send the towing invoice and they would 'get back to me'. It has been a week and not a peep from BRP.
Has any one had any experiences with the Tow part of the Warranty?
A couple of days later, I remembered that I still had several months of warranty left and I tried to invoke the tow provision of the warranty (up to $200 for towing). They were not happy and said I should have called first. I asked what difference it would have made? They finally asked me to send the towing invoice and they would 'get back to me'. It has been a week and not a peep from BRP.
Has any one had any experiences with the Tow part of the Warranty?
