Today, my 2012 Spyder tried to take the day off while we were in Yellowstone by not starting. My wife got on the phone to Capt. Jam at Squared Away. He diagnosed the problem, instructed me in detail how to take off the panels to get to my battery (without having to remove the mirror), guided me to the location of the connections to check to see if they were loose; warned me that when jumping the bike to not have the charging vehicle running. And voila, my bike started and has run perfectly since. (Loose negative battery cable.) Just like in the movies then someone on a plane needs an operation and there is no doctor on board. Ground control brings in a doc who provides detailed instructions by radio; and the patient is saved. Merci Beaucoup, mon Capitain.