Spyderfest & Safety Recall

[pro10is]

Randy is correct. The responsibility to inform you of the recall was solely BRP's. In the US it is the National Highway Traffic Safety Administration and the manufacturer's responsibility to decide how and when to inform owners of affected vehicles of any official factory recall. All BRP dealers including Cowtown probably have to follow a protocol specified in their dealer franchise agreement concerning such recalls, especially to the public at large. There are legal issues with every recall. BRP dealers must follow the proper protocol. Surely you can understand that.

Below is NHTSA CAMPAIGN ID Number: 12V159000 concerning this recall. As you can plainly see it specifically states: "BRP WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE BRAKE PEDAL CONNECTING ROD PINS FREE OF CHARGE."

I hope this puts this issue to rest.

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[TD="class: navSub, align: right"]Report Date:[/TD]
[TD="class: nav"]May 6, 2012 at 02:01 AM[/TD]
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[TD="class: navBlue"] VEHICLE[/TD]
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[TD="class: navSub, align: right"]Make:[/TD]
[TD="class: navBlue"]CAN-AM[/TD]
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[TD="class: navSub, align: right"]Model:[/TD]
[TD="class: navBlue"] SPYDER RT[/TD]
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[TD="class: navSub, align: right"]Model Year:[/TD]
[TD="class: navBlue"]2010[/TD]
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[TD="align: left"] Results : 1 | All records displayed[/TD]
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[TD]Make: CAN-AM[/TD]
[TD]Model: SPYDER RT[/TD]
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[TD="colspan: 2"]Model Year: 2010[/TD]
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[TD]Manufacturer: BOMBARDIER RECREATIONAL PRODUCTS INC.[/TD]
[TD]Mfr's Report Date: APR 10, 2012[/TD]
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[TD]NHTSA CAMPAIGN ID Number: 12V159000[/TD]
[TD] NHTSA Action Number: N/A[/TD]
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[TD="colspan: 2"]Component: SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL[/TD]
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[TD="colspan: 2"]Potential Number of Units Affected: 3,259[/TD]
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[TD="colspan: 2"]Summary:

BOMBARDIER RECREATIONAL PRODUCTS INC. (BRP) IS RECALLING CERTAIN MODEL YEAR 2010 SPYDER RT ROADSTERS. A PIN SECURING THE BRAKE PEDAL CONNECTING ROD COULD DISENGAGE AND FALL OFF.[/TD]
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[TD="colspan: 2"]Consequence:

IF THIS OCCURS, A TOTAL LOSS OF MAIN BRAKE FUNCTION COULD RESULT WITHOUT PRIOR WARNING. THERE IS AN INCREASED RISK OF A CRASH POSSIBLY RESULTING IN INJURY OR DEATH.[/TD]
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[TD="colspan: 2"]Remedy:

BRP WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE BRAKE PEDAL CONNECTING ROD PINS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 16, 2012. OWNERS MAY CONTACT BRP AT 1-888-638-5397.[/TD]
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[TD="colspan: 2"]Notes:

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.[/TD]
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[wyliec]

Like it was mentioned before(by Randy): "It is BRP's responsability to notify the owners about the recall, not the dealers" QUOTE]


Actually, this is the order that I have found:

BRP
spyderlovers.com
the owner
(and then the owner notifies) the dealer

In most, if not all cases, the dealer is the last to know.

I drink no one's kool aid; but, if I felt like the OP, I would have contacted Len/Cowtown directly.

To the OP: There is "kool aid" and there are "sacred cows". Just something to keep in mind.

 

[Questions]

Recall on Brake Pin

My wife and I just returned to our home in Florida from the 2012 Spyderfest in Cuba. It was amazing to see so many Spyder's in one place, the event was very well run. Being older fomer Goldwing rider's, we found some of the rides to be faster than we "straight road Fl. riders" were used to but the country was beautiful.
When we arived home we found a SAFTY RECALL NOTICE in our mail box warning about a major brake problem that could cause total loss of brakes! This could have been DEADLY on some of those Mo. roads.
I know that Cowtown had a lot going on BUT I think there should have been some kind of notice warning of this problem. They are one of the biggest Spyder dealers and probably knew of the recall.
[Got this recall which we believe is for the 2010 RTS model only, and have appt to have pin replaced. We're not aware of any accidents.
]

 

[chris56]

first time I do have a problem with the way BRP handled that problem..

Chris from Austria
I drive a 2010 RT - most time with my wife ...

 

[Schnauzer]

"CYA" is what I'm reading in BRP's statement.. I have a 2011 RT, I just checked mine..That's called "CMA", I'm impressed they can pinpoint the amount of RT's that have that issue. Must be great recordkeeping on inventory..

 

[BLUEKNIGHT911]

UN-WARRANTED GRIPE'ERS

Randy----10 W.P. Millington-----0 nuf said.....Mike.:roflblack:

 

[2NFrnt]

Did you look around?

My wife and I just returned to our home in Florida from the 2012 Spyderfest in Cuba. It was amazing to see so many Spyder's in one place, the event was very well run. Being older fomer Goldwing rider's, we found some of the rides to be faster than we "straight road Fl. riders" were used to but the country was beautiful.
When we arived home we found a SAFTY RECALL NOTICE in our mail box warning about a major brake problem that could cause total loss of brakes! This could have been DEADLY on some of those Mo. roads.
I know that Cowtown had a lot going on BUT I think there should have been some kind of notice warning of this problem. They are one of the biggest Spyder dealers and probably knew of the recall.

IF there is a "monkey" to be dealt with let's put things in perspective. Did you see the big BRP truck at Cowtown? Did you see the BRP tent in front of the door at Cowtown? Did you look around at either of those locations for notices? I didn't either, but if there is a "monkey" I would think that the proper place to post a notice would have been where BRP was..so quit trying to poke a stick in Cowtown's eye when the Manufacturer was there in force.

BTW we like our roads the way they are and we like to ride them fast, maybe that is one reason I don't like Florida and maybe now you are another reason.

No I don't work for Cowtown, and I don't even ride a Spyder, but I did work so you could have a good time here.

 

[SpydeRider2010]

safety recall notices by ANY motor company are... a CYA issue for them. at least you received one...

the date on my letter was April 18th. and I received it on May 3rd. but I found out about it on this forum on April 17th. I spoke with my dealer and the part is on national back order; so it'll get done when it gets done. there is a band aide fix for it in the mean time, and I might try that. but a quick inspection revealed that the clip was in place and snug.

 

[Firefly]

safety recall notices by ANY motor company are... a CYA issue for them. at least you received one...

the date on my letter was April 18th. and I received it on May 3rd. but I found out about it on this forum on April 17th. I spoke with my dealer and the part is on national back order; so it'll get done when it gets done. there is a band aide fix for it in the mean time, and I might try that. but a quick inspection revealed that the clip was in place and snug.

I agree....and it's the NHTSA that makes them use such harsh wording as 'deadly'.

Machines can fail. Parts can break. A good rider should be familiar enough with their bike that they should be prepared for failures. The owners manual, as well as a good MSF course will show you how to handle those situations.

Emergency, controlled stops using downshifting and the kill switch is something everyone needs to practice and is detailed in the owners manual.

Anyone that worried about a *possible* failure like this probably shouldn't even ride a motorcycle.

Cowtown shouldn't be used as a punching bag, nor should BRP. The recall notice just happened to coincide with Spyderfest. The original poster could have just as easily been on a long solo vacation trip only to then return home to find the recall.

Complaining about what *might* have happened serves no purpose.

I would also note this isn't the first recall to coincide with a Spyder event. The first DPS software recall happened during SITS and the BBQ. Some chose to have that recall done before heading home--- and then had problems. My general rule of thumb while on a trip is....wait till you get home to fix it unless it's a mission critical fix.




Sent from my iPad using Tapatalk HD

 

[kevorama]

We have a 2011 RTS and I had to disconnect my connecting rod on the brake to put Spyderpop's converter shields on. It does have the clip, but zip tied mine while I was under it. I don't see any way possible for it to become disconnected unless you hit a cinder block at highway speeds.

 

[tamijacobs1963]

Might I suggest in the future.....

http://en-us.spyder.brp.com/owner-center/recall-informations.aspx

The link above lists any and all recalls for Spyders. Instead of pointing blame at anyone or getting upset at Cowtown, as the owner please go to this link from time to time for your own benefit and see if there is anything listed for your vehicle. Everyone is correct in stating that BRP is responsible for notifying you, however you must keep in mind that it can take many months after a vehicle is manufactured for said company to become aware there is a problem and it takes owners like us reporting issues to them so they can compile the data and make a recall notice.
:2thumbs:

 

[SpydeRider2010]

hey W.P.
no one on here is REALLY busting your chops about your concerns. ALL
motorists (2,3, or 4 wheel) should try and stay up on safety recalls. it has
become too common place today.

if you get notified about or hear of one, call the dealership and simply
ask them where they are at with the issue (parts in stock) and when you
can get set up to bring your Spyder in for it. MOST credible dealers will do
their best to accommodate you and minimize the impact.

unfortunately... there are too many customers that PANIC and go Jerry
Springer on a dealer, when they recall notice arrives. and where I work...
everytime the media announces one, we are SWAMPED with calls the next
day. ALL safety recalls are VIN specific. and too many people simply don't
understand that concept. take the time to make an informed decision. it
makes life on a Spyder... sooooo much easier

 

[chickridin]

In my experience, in most cases whether it be car, motorcyle or in this case, Spyder, the owners are usually notified before the dealer. It's not the dealer's job to notify you, it's the manufactures job, so, in that case............

:crackpipe:

 

[Buttsy]

Its kinda funny................many in this thread are suggesting that a possible complete failure of the braking system is no big deal. I appreciate that most are referring to the potential that it will actually occur is slim to none.

There is another thread where people are calling state officials to advise of a horrific, potential death and dismemberment scenario, when the signal light doesn't cancel? Seriously....?

WP last time I checked you are entitled to your opinion.

 

[bullant12]

WP last time I checked you are entitled to your opinion.

:agree: 100% and if he's concerned I (and pretty much everyone else) can agree with the issue... BUT... Any concerned owner would also do some homework :read: before going out to the forums and give Cowtown (and now the rest of the responders of this thread) useless remarks. I totally agree with the O.P.'s brake issue but there was no reason to make suggestions on how an event that many people enjoyed and no one got hurt, much less related on the recall. And that is MY opinion.:bdh:

 

[bikeguy]

My wife and I just returned to our home in Florida from the 2012 Spyderfest in Cuba. It was amazing to see so many Spyder's in one place, the event was very well run. Being older fomer Goldwing rider's, we found some of the rides to be faster than we "straight road Fl. riders" were used to but the country was beautiful.
When we arived home we found a SAFTY RECALL NOTICE in our mail box warning about a major brake problem that could cause total loss of brakes! This could have been DEADLY on some of those Mo. roads.
I know that Cowtown had a lot going on BUT I think there should have been some kind of notice warning of this problem. They are one of the biggest Spyder dealers and probably knew of the recall.

Did you look at yours to gauge the condition of the pins and securing clips? What was their condition? I looked at mine and it wouldn't bother me to ride it anywhere, even in the worst hills, mountains, twisties, traffic, whatever might require me to use the brakes over and over. I wasn't the least concerned that the securing clips on mine would fail after examining them. I didn't remove them because doing so would weaken the springs a tad but I can tell you that it would take some pretty serious prying with a screwdriver to get them off. Look at yours if you haven't already. Unless they have been removed and/or the springs weakened, I don't think you'll find any reason for concern.

Cotton

 

[dmdahnert]

Just my 2 cents...

Because it is sometimes hard to keep up with info, I lurk on the forum daily picking up tidbits I think I should know about my bike. I also have a 2010 RT A&C SE5 and when I first saw Lamont's post about the brake pin recall, you wonder how it affects you. From my position (being strictly non-mechanical), I took a position to wait for the official recall notice and rode to Spyderfest assuming all would be well...and it was. While there, a throttle body issue sidelined the bike but the nice thing was that Cowtown took care of the brake pin recall as well.

I'm sorry you were not aware of a possible issue but I find it hard to believe anyone could blame the people at Cowtown or the MoGang for putting on this wonderful gathering of Spyder owners and not putting up warning notices. I think notice was out there and you just have to help yourself by being inquisitive and staying in touch with the SL forum.

 

[steve635]

"hey W.P.
no one on here is REALLY busting your chops about your concerns. ALL
motorists (2,3, or 4 wheel) should try and stay up on safety recalls. it has
become too common place today."

While I could not agree more with your second and third point, it sounds to me like a lot of people are indeed busting his chops. I think there are a lot of valid points to go around, i.e.- (1.)It's good to have brakes. (2.)If I may not be having brakes today, I would indeed like to know. (3.)Would be nice if the dealer knew, for them to let me know. (4.)It is primarily the responsibility of BRP (I think, W.P.'s point about profit, was that no one informed him at the event, presumably because it would be awkward for a dealer or manafacturer to talk about recalls at an event where they would like to promote their product).
The dealer may very well not have known about the recall or may feel that it's total BS (and for all I know may well be correct), but is that a reason to flame the guy for asking? I did not get the impression he was trying to trash this dealer but was rather asking for an explanation. If the recall implies his life was in danger (and yes I know, they always do, but if you haven't gotten one before, you would probably take it a lot more serious as well), wouldn't this be a rational reaction?

I know I'm a newbie, and I know this dealer has a sterling reputation and by all accounts works very hard to keep it, and I respect that loyal customers would leap to his defense, but I think the response to W.P. was far too defensive and at times unnecessarily personal.

 

[Buttsy]

but I think the response to W.P. was far too defensive and at times unnecessarily personal.

I would have to agree with you on that one..........

 

[NancysToy]

If you fear for your life, have some kind of grudge against a dealer you don't even frequent, dislike us for drinking the "Kool-Aid", or just feel the need to shout at us repeatedly...perhaps you should be riding something else, staying at home next time, or writing a letter to your Congressman. This was handled appropriately...and as described by regulation. I have nothing against you, and I am sorry if this sounds harsh, but I think you are out of line and you owe Cowtown an apology. JMHO