Spyder in the shop!

[SpyderF3-s]

I was on my way home last night from work, stopped at a traffic light. When it turned green, I gave it some gas, and all I heard was grinding!:sour: I went no where! pps: No DESS codes, no warning, just grinding. I got it off to the curb to look at it. Sound is coming from the right side. Sounds like it is coming from the transmission. Got it towed to shop. At least it is under warranty!!:yes:

 

[Chupaca]

Bummer...

Does sound like the clutch trans area. Lots of questions would come to mind but now that you have it in the shop would be interesting and helpful to know what they find. The one helpful point would be to mention your model. From your profile we can see it is an F3 but not if it is manual or auto...:dontknow:

 

[SpyderF3-s]

My Spyder is a 2015 F3-S SE6 with just under 28000 miles. I ride it to work and back everyday in stop and go traffic on the Interstate. 90 miles round trip.

 

[Bob Denman]

:shocked: Please let us know what they find... good luck! :thumbup:

 

[bruiser]

There have been issues reported with the clutch assembly.

 

[SpyderF3-s]

UPDATE

I got a call from the shop today and they said that it was the clutch assembly and they said that they are in talks with BRP to see if BRP will cover the repair. I have only had the Spyder for 18 months!!! And I have the extended warranty for three additional years!! They said that the oil seals on the oil plug were not the correct ones. I told them that I use Amsoil and HI-FLO filters and change the oil every 5000 miles. They they said that BRP might not honor the warranty because I used after-market oil and filters. I read the manual and there is no place where it says that I MUST have all service done by a BRP certified shop and that I MUST use BRP certified oil and filters. I always buy my oil and filters from BajaRon. What next, BRP is going to deny service repair because I did not use a Kenda tire on the rear!!!

Anyone else having this issues with BRP? I am frustrated with BRP. :banghead::banghead:

 

[Highwayman2013]

A lot of guys have had a problem with the front pulleys. Please make sure they check that before they take it apart. It fooled one of the dealers in Las Vegas on a friends F3 who thought it was the clutch. The oil thing sounds bogus.

 

[pegasus1300]

It is bogus. I believe it is the Moss Hartly Act that prohibits those kind of stipulations. As long as you can show that you have done the maintenance at the required intervals or better they have to honor the warranty.

 

[cyclelover63]

Did the oil leak out from the wrong o'rings on the plug?

 

[jcthorne]

I got a call from the shop today and they said that it was the clutch assembly and they said that they are in talks with BRP to see if BRP will cover the repair. I have only had the Spyder for 18 months!!! And I have the extended warranty for three additional years!! They said that the oil rings on the oil plug were not the correct ones. I told them that I use Amsoil and HI-FLO filters and change the oil every 5000 miles. They they said that BRP might not honor the warranty because I used after-market oil and filters. I read the manual and there is no place where it says that I MUST have all service done by a BRP certified shop and that I MUST use BRP certified oil and filters. I always buy my oil and filters from BajaRon. What next, BRP is going to deny service repair because I did not use a Kenda tire on the rear!!!

Anyone else having this issues with BRP? I am frustrated with BRP. :banghead::banghead:

First,
this is your dealer playing games. Not BRP. Your dealer wants you to pay for the repair as they make MUCH more money that way.

Do be aware that the warranty and extended warranty DO NOT cover the clutch. BRP has done some on very low mile nearly new bikes as good will gestures but yours is well beyond that. Has nothing to do with oil changes. The clutch is a wear item just like brake pads and tires. No warranty.

Next, get your receipts for the oil change and provide it to them. Show that all products met BRP specs. Then let them play another excuse card for something else.

Strongly suggest you contact BRP directly before this goes much further. BRP will not deny a warranty claim for using the right oil and filters. Has not happened even once on this forum and really doubt you would be the unlucky first for them to have a major change in policy (that would be contrary to US law anyway).

 

[SpyderF3-s]

Update

Shop said that they are waiting for BRP to read the BUDS report. There are were no DESS errors. They are not going to order any parts until BRP responds. Another day with out my Spyder! :sour:

 

[monkeyboymorton]

Thanks for the update. I'm interested in what BRP say when the analyse the BUDS report and if there's anything there that contributed to the early failure - such as the stop start traffic you mention on your commute.

 

[SpyderF3-s]

Still no update

Shop says they are waiting to hear back from BRP.

 

[Firefly]

Total BS on the oil and filter nonsense. They cannot deny coverage due to that.. providing you used the proper oil, filters, etc.

Now.. on the clutch... I can fully understand that usually a clutch is a wear item and is not covered under warranty.... BUT.. this is an SE... which means the computer operates the clutch via hydraulics. So there's no way for the rider to abuse the clutch like you can with a manual. My take is that clutches on SE models should be covered.

 

[Bob Denman]

:shocked: I hate to have to say it: I think that your dealer is lying to you... :gaah:

 

[SteveLaoyster]

Total BS on the oil and filter nonsense. They cannot deny coverage due to that.. providing you used the proper oil, filters, etc.

Now.. on the clutch... I can fully understand that usually a clutch is a wear item and is not covered under warranty.... BUT.. this is an SE... which means the computer operates the clutch via hydraulics. So there's no way for the rider to abuse the clutch like you can with a manual. My take is that clutches on SE models should be covered.

:agree::agree::agree::agree::agree::agree: and why would it be my fault the clutch goes bad on an SE!!!!?????

Trying to move the tryke & holding the brake at the same time will give you a code so there is no way to ruin the clutch that way either.

 

[jcthorne]

Total BS on the oil and filter nonsense. They cannot deny coverage due to that.. providing you used the proper oil, filters, etc.

Now.. on the clutch... I can fully understand that usually a clutch is a wear item and is not covered under warranty.... BUT.. this is an SE... which means the computer operates the clutch via hydraulics. So there's no way for the rider to abuse the clutch like you can with a manual. My take is that clutches on SE models should be covered.

While
I and dare I say most on this forum would agree with you, BRP and the letter of the contract do not. Was just preparing the OP for what BRP can and has said to others.

I truly wish him luck getting his bike fixed promptly.


Unfortunately there is much precedence for the automated clutch not being a warranty item. Porsche, Ford, Benz and others that have computer controlled clutches rather than traditional hydrostatic torque converters in their transmissions have declared the clutch a wear item just like on a manual clutch. Its not about who's fault it is, its about items designed to wear out and need replacement vs those that are semi permanent.

 

[Highwayman2013]

I'm still betting it's the front sprocket.

 

[PMK]

A clutch that wears out in typical use, unless worn so much there is no friction material remaing on the plates will not make grinding sounds.

A clutch worn from normal use will slip more and more gradually until forward movement is almost impossible, but still no grinding noises will happen.

A worn clutch is an easy item to validate upon disassembly. Measure the thickness of the clutch plates. There is a minimum thickness specification. If your clutch plates, both fibers and metals (drive and driven) are above minimum thickness, the clutch did not wear out and repairs should be warranty, even if new clutch plates are required due to other failed warranty parts.

The shop should drain the oil, ideally through a filtering funnel or paint strainer to capture metal or debris. Once they open the clutch, if that is the problem area, they will see the issue of the grinding noise.

Regardless, inform the service writer that you want a detailed list of each clutch plate thickness, and a copy of the manuals page showing the minimum thickness limits.

 

[PMK]

I'm still betting it's the front sprocket.

Agree, this is reported several times before and is likely the causing of the grinding noise and lack of wanting to move forward.