-
There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.
Sprocket Recall - What's Wrong With BRP's Logistics?
- Thread starter SpyderGTL
- Start date
Gwolf
Well-known member
Heat ........ or if the pulley is too damaged to re-use, just split it.
trikerbiker645
New member
I have a 2015 RTS, but as a lay person I replaced my own sprocket (the painted white one] which I had to buy myself and only took about 50 min, start to finish. Not sure why it would take 2 1/2 hrs?
Wmoater
Active member
Quick question……if the sprocket is put on the bike with locative, does that mean it stays on the lift for 24 hours? Or does the tech start the bike back it up and leave it sit in the garage for 24 hours? Or does the tech start it up back it outside and let it sit for 24 hours? Which one? Not sure many techs have 24 hours to sit on lift before moving to allow to set up, That means they can only work on 1 machine a day or have a designated lift for sprockets only. Most dealers have 1-2 spyder ATV lifts and one for SXS. If they sell sleds or jet skis then one for them. Most dealers wont have the number of lifts to leave one on it sitting for 24 hours. That also means they will only schedule 1 a week at tops.
Last edited:
Wmoater
Active member
So if I understand this correctly, the tech will put the spyder on the the lift and remove all the plastic, remove the old sprocket and belt, clean the splines on the shaft, apply lock tite to spline and sprocket, slide sprocket on and bolt on, let it sit for 30 minutes to hour on the lift not moved so it can set. Then back off the spyder off the lift and let it sit for 24 hours to fully cure. Then reinstall the belt and all the plastic the next day “correct?” Dumb question here but will the belt be on while it sets and cures? Can’t that cause it to be a bit out of round or offset a touch with the belt tension? Or are they waiting the hour then installing the belt then backing it off. Just trying to figure out the exact steps so I know them before I ask the tech to explain the steps to me. Just doing som research first.
Last edited:
Lamonster
SpyderLovers Founder
There is ideal and real world. Real world is the locktite is applied to the shaft and sprocket and reassembled. You could ride the bike home and park it for 24 hours. I wouldn't go for a cross country ride immediately after the repair but it's not going to be a problem if you ride it a few miles. For best results either leave it there for 24 hours or trailer there and trailer back. We've had customers do both and yet to have a repeat failure.
Peteoz
Well-known member
Ahhhhhh perfect…..thanks Lamont. It’s 5 hours to my service shop. Head up early in the morning, sprocket changed by lunch, ride 5 mins back to the motel and stay overnight, ride home at lunchtime. Sounds like a plan. I’m sure it is only a matter of time until BRP list the later models as requiring the “fix”.
Pete
Pete
vtrider
Member
I just got the sprocket recall done on my F3 which was sitting at the dealer since late September, The original sprocket did fail and wasn't safe to ride. It was making a lot of noise especially when decelerating. The dealer just got the new sprocket in about a week ago and did the repair this past Saturday. Unfortunately, I still wasn't able to get it home because it snowed since and my up hill driveway is all packed snow now and I would not be able to get my spyder up the driveway. So I guess it will sit at the dealer for now.
SpyderGTL
Member
To provide a bit of closure to my original gripe about my dealer not getting the sprocket that was ordered two an a half months ago, I called them on Friday, the 9th, and asked about the status of the replacement sprocket order. They had no idea where it was or when they would get it. I told them that I had a Spyder that also needed the recall performed and could they order the sprocket recall kit for mine. I told them that someone from this forum had called them earlier in the week and was told it would only take one to two weeks. I also asked if they could order the recall kit for my wife’s Spyder, since the order for replacement sprocket seems to have been lost. Fast forward to Tuesday morning, and I got a call from the dealer saying they had both sprocket kits in! As of this afternoon, Wednesday, both Spyders now have the recall kit sprockets installed. Amazing!
Isopedella
Well-known member
BRP's Logistics :roflblack::roflblack::roflblack::roflblack::roflblack::roflblack::roflblack::roflblack::roflblack:
seem to be lacking professional competence or in other words a ...... flaming joke.
seem to be lacking professional competence or in other words a ...... flaming joke.
Little Blue
SpyderLovers Ambassador
Still Waiting
:dontknow:...Called yesterday and was not happy. Still waiting for my kit to arrive. Maybe by April 2023.
Stay Healthy. ....:thumbup:
:dontknow:...Called yesterday and was not happy. Still waiting for my kit to arrive. Maybe by April 2023.
Stay Healthy. ....:thumbup:
BamaJohn
Active member
I have a 2020 Spyder RT-s with 9,000 miles on it, so have been searching and reading about the front "sprocket" issues on this forum. I'm a little confused by the two different issues and who's having which issue. (1. the "red rust of death" issue with sprocket teeth stripping out--I think 2013-2019 models; and 2. the whining noise between 47-52 mph), AND also the 3 different sprockets:
OEM # 705502134 (black);
Replacement #705503239 (white);
Newest replacement # 705503244 (grey)
I have the loud whining issue between 47-52 mph.
In November, I took my Spyder to a Can Am dealer, who talked to BRP and ordered/installed a replacement sprocket; bolt; and new drive belt. The new sprocket is the white one.
The loud whine started again within 100 miles, so I took it back to the same dealer (nice folks to deal with and trying to help me), and they reopened the original ticket with BRP, who sent a "sound-deadening kit" to the dealer. It was installed last week, but the whine is still present.
Yesterday, I got an email from BRP--a recall on the front sprocket, which the dealer says we already performed when they put the white sprocket on my Spyder.
So, I asked about the grey sprocket # 705503244, and the dealer said that BRP says that # is obsolete. I'm still confused and my Spyder's still whining...it performs like a banshee, so I reckon I'll do the following:
1. wear ear plugs all the time;
2. try not to ride at 47-52 mph...just blow thru the whine and ride faster. Anyone know what the REAL fix is? :chat:
OEM # 705502134 (black);
Replacement #705503239 (white);
Newest replacement # 705503244 (grey)
I have the loud whining issue between 47-52 mph.
In November, I took my Spyder to a Can Am dealer, who talked to BRP and ordered/installed a replacement sprocket; bolt; and new drive belt. The new sprocket is the white one.
The loud whine started again within 100 miles, so I took it back to the same dealer (nice folks to deal with and trying to help me), and they reopened the original ticket with BRP, who sent a "sound-deadening kit" to the dealer. It was installed last week, but the whine is still present.
Yesterday, I got an email from BRP--a recall on the front sprocket, which the dealer says we already performed when they put the white sprocket on my Spyder.
So, I asked about the grey sprocket # 705503244, and the dealer said that BRP says that # is obsolete. I'm still confused and my Spyder's still whining...it performs like a banshee, so I reckon I'll do the following:
1. wear ear plugs all the time;
2. try not to ride at 47-52 mph...just blow thru the whine and ride faster. Anyone know what the REAL fix is? :chat:
Wmoater
Active member
Your whining is the belt not the sprocket. Mine did the same thing when they really cleaned the sprocket. I had to remove the belt, clean and condition it. I live on a dirt road. If I was you get some belt spray and lube it up some first. See if the whining goes away. If it does, then apply a little grease to the sprocket surface. Just a dab. There was a bulletin about it. The noise will go away instantly.
My problem is that I live in/on a dirt road so I don’t want to apply grease. If I do, i will be sticky mess after trapping some dust. But the grease will make the noise go away immediately. You don't need much. Just dab it on a pencil and run that along one spline. You might need to find the bulletin and read. The grease needs to be pure synthetic. Originally, I used Valvoline grease I think?!
My problem is that I live in/on a dirt road so I don’t want to apply grease. If I do, i will be sticky mess after trapping some dust. But the grease will make the noise go away immediately. You don't need much. Just dab it on a pencil and run that along one spline. You might need to find the bulletin and read. The grease needs to be pure synthetic. Originally, I used Valvoline grease I think?!
Last edited by a moderator:
Wmoater
Active member
Read this. Refer to Lamont’s post #9. Follow the steps. Again grab a can of spray first and if it goes away then do the grease and gone instantly. The spray will only last 100 miles or so. The grease works for a couple thousand.
https://www.spyderlovers.com/forums...noise-2011-RT-Limited&highlight=greasing+belt
https://www.spyderlovers.com/forums...noise-2011-RT-Limited&highlight=greasing+belt
As I understand it, & as explained by our local BRP/Spyder guru (well, the bloke I use as a 'local' anyway, who happens to be close on 900 kms away but is the only one within that range who's really worth talking to about BRP/Dealer/Recall/TSB stuff! 
) there's only TWO potential issues relating to these 'specific speed' noises coming from the front sprocket/belt area - 1. the screeching issue on earlier models that was resolved by applying a small, pea-sized dab of grease to the belt; & 2. the later F3 & 2020+ RT et al model issue that caused some to have concerns about their Spyders making noises, which was due to the reduction in tupperware around the front sprocket allowing a change in air-flow thru/around said sprocket causing turbulence that produced whooshing/whining noises or similar that was resolved for some of those who heard them by changing that sprocket from the black sprocket to otherwise identical but white coated sprocket, the coating on which supposedly smoothed out the air turbulence & stopped the noise.... 
However, NEITHER of these issues nor their fixes have anything to do with 2014+ Front Sprocket Recall &/or its fix, interim or otherwise! :lecturef_smilie:
So no matter what your dealer might say, that white sprocket has NOTHING to do with the sprocket failure &/or the Sprocket Failure Recall, altho some who had a front sprocket that failed the required 'inspection' may have been lucky enough to have scored the white coated sprocket as their 'interim fix'; but the fact that their sprocket is now white has absolutely diddly squat to do with the Sprocket Failure Recall & it is not specified as either the interim &/or the final fix for that recall; it's white coated simply to address the air-flow noises that some get from their later model Spyders!
The ONLY sprocket that truly & supposedly finally addresses the Sprocket Failure Recall is the 2 part Sprocket with Washer replacement that is applied using whatever the specified Loctite product is.... I dunno if that's the grey sprocket referred to above or not, but it's DEFINITELY NOT the White Coated Sprocket, and that white sprocket is not specifically intended as any or the Interim fix for the Sprocket Failure Recall either, altho some may have scored a white coated sprocket when that interim fix was done, simply because that was the sprocket their dealer could get at the time! :dontknow:
So xwingnut, despite this:
if your Spyder still has a White Sprocket on it, then the 'final' Sprocket Failure Recall work HAS NOT BEEN DONE! - cos the ONLY Sprocket that works for that final recall fix is the non-white 2 part 'Sprocket with washer' fitted with Loctite! :lecturef_smilie:
Sure, they may have done the INTERIM fix when they installed the White Sprocket, but unless your dealer has commissioned some reverse engineering & specialist fabricating/coating work themselves, then they haven't done the Final Fix, for the Sprocket Failure Recall, cos AFAIK & my otherwise 'always accurate' source can find out, and according to the details provided by BRP themselves re that final fix to your Recall Authority & to ours here in Oz, that particular Final Fix 2 part Sprocket & washer is not white! :shocked:
Just Sayin'....
So you might want to go back to your dealer & get that sorted, cos if they think they've done the 'Final Fix' for the Sprocket Failure Recall by fitting a white sprocket onto your Spyder, then unless they've done something like that engineering suggested earlier, or they know something that BRP doesn't or at least isn't telling anyone else, including the Recall Authorities of both our Countries, then they are WRONG! :banghead:
) there's only TWO potential issues relating to these 'specific speed' noises coming from the front sprocket/belt area - 1. the screeching issue on earlier models that was resolved by applying a small, pea-sized dab of grease to the belt; & 2. the later F3 & 2020+ RT et al model issue that caused some to have concerns about their Spyders making noises, which was due to the reduction in tupperware around the front sprocket allowing a change in air-flow thru/around said sprocket causing turbulence that produced whooshing/whining noises or similar that was resolved for some of those who heard them by changing that sprocket from the black sprocket to otherwise identical but white coated sprocket, the coating on which supposedly smoothed out the air turbulence & stopped the noise.... However, NEITHER of these issues nor their fixes have anything to do with 2014+ Front Sprocket Recall &/or its fix, interim or otherwise! :lecturef_smilie:So no matter what your dealer might say, that white sprocket has NOTHING to do with the sprocket failure &/or the Sprocket Failure Recall, altho some who had a front sprocket that failed the required 'inspection' may have been lucky enough to have scored the white coated sprocket as their 'interim fix'; but the fact that their sprocket is now white has absolutely diddly squat to do with the Sprocket Failure Recall & it is not specified as either the interim &/or the final fix for that recall; it's white coated simply to address the air-flow noises that some get from their later model Spyders!
The ONLY sprocket that truly & supposedly finally addresses the Sprocket Failure Recall is the 2 part Sprocket with Washer replacement that is applied using whatever the specified Loctite product is.... I dunno if that's the grey sprocket referred to above or not, but it's DEFINITELY NOT the White Coated Sprocket, and that white sprocket is not specifically intended as any or the Interim fix for the Sprocket Failure Recall either, altho some may have scored a white coated sprocket when that interim fix was done, simply because that was the sprocket their dealer could get at the time! :dontknow:
So xwingnut, despite this:
if your Spyder still has a White Sprocket on it, then the 'final' Sprocket Failure Recall work HAS NOT BEEN DONE! - cos the ONLY Sprocket that works for that final recall fix is the non-white 2 part 'Sprocket with washer' fitted with Loctite! :lecturef_smilie:
Sure, they may have done the INTERIM fix when they installed the White Sprocket, but unless your dealer has commissioned some reverse engineering & specialist fabricating/coating work themselves, then they haven't done the Final Fix, for the Sprocket Failure Recall, cos AFAIK & my otherwise 'always accurate' source can find out, and according to the details provided by BRP themselves re that final fix to your Recall Authority & to ours here in Oz, that particular Final Fix 2 part Sprocket & washer is not white! :shocked:
Just Sayin'....
So you might want to go back to your dealer & get that sorted, cos if they think they've done the 'Final Fix' for the Sprocket Failure Recall by fitting a white sprocket onto your Spyder, then unless they've done something like that engineering suggested earlier, or they know something that BRP doesn't or at least isn't telling anyone else, including the Recall Authorities of both our Countries, then they are WRONG! :banghead:
Last edited:
Peteoz
Well-known member
Thanks Peter……that is exactly the same story, nearly word for word
, that I got from the only Spyder tech I trust (who is a mere 500km away
hyea
. He has been with Spyder from the beginning and really is on top of the issues, not simply the rumours……although he says that working with BRP to nut out the “Real” story is a frequently frustrating experience, especially long distance, and with only a smattering of the French language, as BRP treat him as a nuisance, rather than an asset :gaah:
……and just something for xwingnut…. The sprocket colour for the final fix is actually grey/silver, not black and not white. That’s the easiest way to tell.
Pete
, that I got from the only Spyder tech I trust (who is a mere 500km awayhyea. He has been with Spyder from the beginning and really is on top of the issues, not simply the rumours……although he says that working with BRP to nut out the “Real” story is a frequently frustrating experience, especially long distance, and with only a smattering of the French language, as BRP treat him as a nuisance, rather than an asset :gaah:……and just something for xwingnut…. The sprocket colour for the final fix is actually grey/silver, not black and not white. That’s the easiest way to tell.
Pete
Last edited:
K80Shooter
New member
For the people replying to xwingnut, he states that his Spyder is a 2020 RT which is "NOT" included in the recall unless I have missed something so.... @xwingnut would you care to post said email here on the 2020 year model.
BamaJohn
Active member
thanks to all who weighed in on this issue of a whining 2020 Spyder RT-S.
I just read the recall notice again and checked the VIN on the recall, and it doesn't match the VIN of my 2020 RT...After some head-scratching, I realized that it must reference a 2013 Spyder I had about 8 years ago....DUH me!
With all this said, I still have the loud, high-pitched whine, so will give it some more thought...Thanks again!
I just read the recall notice again and checked the VIN on the recall, and it doesn't match the VIN of my 2020 RT...After some head-scratching, I realized that it must reference a 2013 Spyder I had about 8 years ago....DUH me!
With all this said, I still have the loud, high-pitched whine, so will give it some more thought...Thanks again!
Similar threads
