Salesman with no knowledge

[gcain747]

Salesmen and Service Techs

I am a new guy to the whole Spyder scene and only have 1000 miles on my new RT Limited so I don't have a lot of experience with my dealer yet. I went into this deal knowing that;
1. This is a fairly new product
2. There are not a lot of them on the street in Birmingham so
3. The dealer here hasn't sold very many of them
4. The dealer isn't going to have all the answers because they don't have enough experience.

For nearly a month before I ordered the bike I spent every night reading this and other forums. After I placed the order I visited the dealer several times and talked to the techs. I found them to be honest about their experience level with the product and someone that I could work with. I continued to read all the post I could find, espically the ones on problems with the bike. Before I picked the bike up I discussed a lot of the issues that I had read about with the sales manager and the service department manager.
My dealer seems to be very open to everything I have discussed about my bike and is even considering contacting people like spyderpops and putting some of their add on stuff in his parts department.
My goal is to try to help my dealer raise his level of service by helping him gain more experience. I hope other people will do the same so that in the future we have better service everywhere we travel.
By the way, when I completed the purchase of my bike the young guy that handled the sale was amazed at my superior knowledge of the product he was trying to sell me. I got that knowledge from all of you folks who so kindly post your experiences on these forums.

Thanks for helping me make my :spyder2:experience a happy onehyea::2thumbs:

Greg Cain
Birmingham, AL

 

[retiredsquid]

I always consider the service department as the most important part of any vehicle purchase. My dealership has an outstanding service department with a factory trained technician I have confidence in. I sometimes wonder about the folks out front, though.

 

[SpyderWolf]

:welcome: I would find out a little more about the service dept.before I would write the dealership off .:dontknow:

:agree: The service department is what matters the most, as they are the ones who will be taking care of you after the sale.

Best of luck in your Spyder hunt. :thumbup:

 

[Recon]

Really don't know and have no experience with Seminole Powersports.
As to Central Florida Powersports (Kissimmee), it is the sister company of Westcoast power sports. However, I ride 180 miles round trip to Westcoast Power Sports (Clearwater) for service etc, as opposed to 12 miles round trip to Central Fl Powersports.

:agree::agree::agree: We go 125 miles one way to West Coast in Clearwater and there is a dealer about 10 miles from us who will cheat you, so be careful. Go to one you can trust to take care of your problems and not deceive you....West Coast is where I will always go.

 

[Bob Denman]

I feel pretty lucky here... four Dealers within an hour and a half and not a stinker in the bunch! hyea:

 

[Nikon]

RT Touring - Well Said

I am a new guy to the whole Spyder scene and only have 1000 miles on my new RT Limited so I don't have a lot of experience with my dealer yet. I went into this deal knowing that;
1. This is a fairly new product
2. There are not a lot of them on the street in Birmingham so
3. The dealer here hasn't sold very many of them
4. The dealer isn't going to have all the answers because they don't have enough experience.

For nearly a month before I ordered the bike I spent every night reading this and other forums. After I placed the order I visited the dealer several times and talked to the techs. I found them to be honest about their experience level with the product and someone that I could work with. I continued to read all the post I could find, espically the ones on problems with the bike. Before I picked the bike up I discussed a lot of the issues that I had read about with
the sales manager and the service department manager.
My dealer seems to be very open to everything I have discussed about my bike and is even considering contacting people like spyderpops and putting some of their add on stuff in his parts department.
My goal is to try to help my dealer raise his level of service by helping him gain more experience. I hope other people will do the same so that in the
future we have better service everywhere we travel.
By the way, when I completed the purchase of my bike the young guy that handled the sale was amazed at my superior knowledge of the product he was trying to sell me. I got that knowledge from all of you folks who so kindly post
your experiences on these forums.

Thanks for helping me make my :spyder2:experience a happy onehyea::2thumbs:

Greg Cain
Birmingham, AL

Well said gcain 747. My wife and I plan to retire and move to the northern Alabama area. The more we help new Spyder dealers in spite of thei lack of knowledge, the more we help ourselves. Great comments.

Thx...dave

 

[Marker]

Yesterday i went to the dealer to look at an RTS-SE5. Salesman comes over and starts telling me about the spyder. He tells me i can get a semi automatic transmission or an "automatc transmission. I asked him how the auto transmission worked and he said all i have to do is twist the throttle and nothing else!!:roflblack: HUH?? I guess i should apply for a job there since i know more than him about the spyder and don't even own one. YET!! So obviously i won't be buying a :spyder2: from them. The service dept. is probably just as clueless.

:agree: The service department is the same as the salesman, I would run away from that dealership :gaah::gaah::gaah: