RT TOWED TO THE DEALER TODAY

[RBS66]

Thats easy for you to say, you have a 2014

 

[MidTNDawg]

Be cautious here

BRP does a lousy job of communicating with their dealers on every issue possible while constantly trying to ram more inventory down their throats. I am not surprised that this important issue would be any different for them. How do you think it makes dealer feel when they get more info from their customers than BRP?

I was still pretty new and was attacked for posting BRP is not very dealer friendly.

 

[cnl414]

Dealers login to Bossweb everyday and all the info is right there. That's the way the factory communicates with the dealer, they don't call them. They also send email alerts, I get them just like they do so if your dealer isn't looking at his emails or going to Bossweb (and he does if he orders anything) then it's not really BRP's fault.

Lamonster is right. All dealers have access to Bossweb and when they log in the information is right there. My son-in-law is a dealer and has shown me where it is.

 

[jaherbst]

Like I posted before after testing what was supposed to be a final fix, Don't expect too much! I am pretty sure they are still trying to figure out another untried solution to this. Non of the three tries have worked so far. I am anxious to see what they come up with next.

Stand by for a request for an extension.

Jack

 

[Bob Denman]

Thats easy for you to say, you have a 2014

That is true. But at this point in time; what else can you do, but wait for the fix, and keep your fingers crossed?
Worrying is a lot like sitting in a rocking chair; it gives you something to do, but it really accomplishes little...

I want ant to see a whole bunch of sweet-running 2013 RTs hit the road also; with yours leading the pack :thumbup:

 

[cognaccruiser]

With regard to dealers knowing or not about the 2013's pending fix, all I can add is that my dealer does/did know about the recall coming down soon based on a conversation I had with the service manager a couple of weeks ago. If a dealer doesn't know, it would appear to be on them, not BRP.

Otherwise, I sincerely hope it works out well for all those affected.

Gary