Rogue Hawk
Active member
I went to get my bike serviced this weekend. When I do, I often wait at a nearby pub that attracts many riders. I noticed a difference when I walked up to the door, there was a new sign prominently stating "Restrooms are for customer only". Now, I wonder what prompted them to post that 
I walked in and it was unusually crowded. There was one table for four and the bar available. I like my privacy so I wanted to sit at the table. The waitress approached and said, "You can't sit there, it's meant for four". Well naturally I complied. I did not like it, but my stern German mother ingrained in me a strong sense of politeness. So I sat at the bar. I mean, yes I am a customer, but I am also a guest at their establishment, so I should act appropriately.
What I was impressed by is how they handle customers. They don't just let people walk all over them. As soon as someone walks in for service, they take control of the situation. Pubs have been in business for hundreds of years and learned they must keep order. Without order, people won't come. This is common sense. But lately, common sense has been well...uncommon. If some feral turd (or two of them) gets unruly, there are businesses that bend over for them and take it up the wazoo. And then what happens? Your business gets overrun with feral turds and legitimate customers go were they can feel safe.
If I was advising a company, I would tell them if they are in the right, stand your ground. Give in once, and you become a cash cow for opportunists. The fake "Outrage" will die down. The pitch forks and torches will disappear. Just ride it out. The 'Outrage Police' is made up of mindless Brownshirts, so they have a short attention span. Perhaps people who get law degrees now are doing a brain dump these days, because they are certainly giving companies bad advice,
I walked in and it was unusually crowded. There was one table for four and the bar available. I like my privacy so I wanted to sit at the table. The waitress approached and said, "You can't sit there, it's meant for four". Well naturally I complied. I did not like it, but my stern German mother ingrained in me a strong sense of politeness. So I sat at the bar. I mean, yes I am a customer, but I am also a guest at their establishment, so I should act appropriately. What I was impressed by is how they handle customers. They don't just let people walk all over them. As soon as someone walks in for service, they take control of the situation. Pubs have been in business for hundreds of years and learned they must keep order. Without order, people won't come. This is common sense. But lately, common sense has been well...uncommon. If some feral turd (or two of them) gets unruly, there are businesses that bend over for them and take it up the wazoo. And then what happens? Your business gets overrun with feral turds and legitimate customers go were they can feel safe.
If I was advising a company, I would tell them if they are in the right, stand your ground. Give in once, and you become a cash cow for opportunists. The fake "Outrage" will die down. The pitch forks and torches will disappear. Just ride it out. The 'Outrage Police' is made up of mindless Brownshirts, so they have a short attention span. Perhaps people who get law degrees now are doing a brain dump these days, because they are certainly giving companies bad advice,
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