Purchased replacement key loses authentication code . . .

[dsoileau]

The back-up key that was purchased at the dealership, and encoded by them, has twice lost the code. Anyone else have this problem? Is it better to order an encoded key directly from BRP, and is this even possible? Nothing quite like getting ready to ride and seeing that error message. :sour:

 

[Chupaca]

Interesting. ...

Most problems have been with the DESS module and not the key. These are not battery maintained keys and once programed hard to figure they would loose their memory. I ordered keys on line for the aprilla motorcyle and cloned them and never had a problem. I would have them check the ignition and dess...:thumbup:

 

[IdahoMtnSpyder]

The back-up key that was purchased at the dealership, and encoded by them, has twice lost the code. Anyone else have this problem? Is it better to order an encoded key directly from BRP, and is this even possible? Nothing quite like getting ready to ride and seeing that error message. :sour:

What Spyder do you have?

 

[Bfromla]

What Spyder do you have?

X2 ? Something dont sound right iv used a clone from day 1 with no problems. Fyi i would try another dealer & double check if key &or bike is done right.


I wasn't there but I still care! POW /MIA VETS

 

[ARtraveler]

Something does not sound right. I am thinking DESS problem is a possibility.

 

[Bob Denman]

If it was a DESS problem: he'd have a different error message popping up on the screen.
The profile says that he's got a 2013, so he could simply purchase a chipped replacement key from any reliable source, and have it cloned. :thumbup:

 

[billybovine]

There has to be some miscommunication here or the dealer does not understand how it works. On 2013 and earlier models. A BRP key blank is coded from the factory and is fixed and cannot be changed. It will not likely lose it's code. If it did the key is junk and cannot be fixed by the dealer. When key programming is done. That is just telling the DESS module to accept key code from that new key. No changes are made to key code ever.

From your description. My best guess is that the signal from your new spare is weak and not always detected. Tell the dealer to get you a new key.

 

[dsoileau]

It's a . . .

What Spyder do you have?

2013 RT-S