I have not though I have very briefly introduced myself to the Service Manager.
To be honest, I rode up to the address in Hammonton (I live outside of Atlantic City) to introduce myself and get a sense of the place and those who worked there. When I went inside the owner was at a desk chatting with someone. Thinking it might be a customer, I looked around till he left. I then introduced myself, said that I owned a 2008 Spyder, had been to Gatlinburg three times, etc. He was about as interested as a small child.
I asked if he knew about this site? (No) If he had heard about the BBQ and the Maggie Valley meeting?? (No) If he had actually ridden a Spyder? (Yes, but didn't seem a believer). He never left his chair, didn't seem to want to see my particular bike (I thought he might have been interested in the few mods I have made).
On the way out, I spoke with a woman who had just had service done on her Spyder. We chatted very briefly about the ride and I asked if she was going to MV? She loudly and repeatedly said she wasn't going. It was if I had asked her to become involved on something illegal. I found her response very strange because most owners will talk about the Spyder, their Spyder, their trips, etc.
So, all in all, I was disappointed. NOTE: my response does not mean that they do not perform excellent service on a Spyder brought into their shop. I have found almost all of the dealers I have dealt with in NJ to have similar responses. (1) The Spyder is not their main bike; (2) The Spyder is not their favorite bike; (3) They are not interested in SpyderLovers or what it written here; (4) They don't have time to chat and, finally, (5) they have the social skills of a snail.
But I may expect too much.
NJERNIE visited them some months ago when they first started selling Spyders and he can share his impressions. As I remember it, he was underwhelmed.
Just my impressions.
ken tompkins