Official BRP Statement on Spyder DPS

[stgilmer]

:bowdown::bowdown: Makes a world of difference in just getting an acknowledgement..Thanks Lamont & BRP

 

[tatt2r]

steering still:thumbup::thumbup::thumbup:after new dps

 

[BajaRon]

Great! Thanks BRP!

Sometimes you just have to "Keep the Faith".

I'm not talking about blind faith. I've met several BRP management, tech's, and other employees over the last 2 years. I have been impressed every time. And I do not consider myself easily impressed.

Bull puckie, smoke and mirrors, and other marketing hype is all too common. But I don't see BRP in this light. My studied opinion is they are the real deal.

Every one I've met is an enthusiast. I can't believe every employee is an enthusiast, but they sure hide the ones that aren't welll (if there are any).

I have been convinced, for a lot of reasons, that BRP and many dealers have been all over these Spyder issues. They just do not operate in a way that it is readily visible to you and I.

Not that BRP is hiding anything. It's just the best way to proceed. BRP, and other large corporations like them, have developed proceedures over time to deal with this kind of thing and it just doesn't work well to call each of us every day with an update, though we would like them to.

There seems to be a general feeling of negativism towards big business these days. While we need to hold them accountable we also need to realize how many great products they provide at a reasonable price, and how many good, honest people they employ.

Thanks for the encouragement BRP. A class act as always! :2thumbs:

 

[SpyderWolf]

Great! Thanks BRP!

Sometimes you just have to "Keep the Faith".

I'm not talking about blind faith. I've met several BRP management, tech's, and other employees over the last 2 years. I have been impressed every time. And I do not consider myself easily impressed.

Bull puckie, smoke and mirrors, and other marketing hype is all too common. But I don't see BRP in this light. My studied opinion is they are the real deal.

Every one I've met is an enthusiast. I can't belive every employee is an enthusiast, but they sure hide the ones that aren't welll (if there are any).

I have been convinced, for a lot of reasons, that BRP and many dealers have been all over these Spyder issues. They just do not operate in a way that it is readily visible to you and I.

Not that BRP is hiding anything. It's just the best way to proceed. BRP, and other large corporations like them, have developed proceedures over time to deal with this kind of thing and it just doesn't work well to call each of us every day with an update, though we would like them to.

There seems to be a general feeling of negativism towards big business these days. While we need to hold them accountable we also need to realize how many great products they provide at a reasonable price, and how many good, honest people they employ.

Thanks for the encouragement BRP. A class act as always! :2thumbs:

:agree: Very well stated. :thumbup:

 

[Questions]

I have operated motor vehicles for over 50 years and this is the first time that I have ever heard of a manufacturer acknowledging a problem publically before being pressured by the government and taking such an active role in seeking a solution. I am very impressed and it definitely moves me closer to making the leap to trying a Spyder.

For those of you who have had the problems and the included concerns this has to bring a great sigh of relief at knowing the solution is on the way hopefully very soon. I can understand that it would be difficult for BRP to resolve the problem because when you have such a complex electronically controlled vehicle the possiblilities for the cause of the problem have to be many. I am sure they will locate the "bug" and then all will be happy.hyea:

 

[BillGargan]

What's happening?:dontknow:

They (Toyota) are having a safety issue. At first it was determined to be related to floor mats causing the accelerator pedal to stick down causing the vehicles to accelerate out of control.

But, there are clear statistics (and stats can lie) that show that they have had an increasing issue with this ever since they went to an electronic accelerator pedal from the mechanical linkage.

So far, all studies and analyses have not pinpointed any physical or software issue.

I am sure we will hear more on this . . .

 

[Cliff-Co.]

What's happening?:dontknow:

Acording to the latest news, toyota, say they MAY :yikes: have a pewter glich, to the engine-surging, throttle control, cruise control, which have made the vehicle surge up to 100 m.p.h. :yikes: on it's own .

 

[docdoru]

Acording to the latest news, toyota, say they MAY :yikes: have a pewter glich, to the engine-surging, throttle control, cruise control, which have made the vehicle surge up to 100 m.p.h. :yikes: on it's own .

Can we import that glich in our Spyders? :clap:

 

[dave01]

Can we import that glich in our Spyders? :clap:

Doc, Why would you want a glitch that slows YOU down?:roflblack::roflblack::roflblack:

 

[SpyderWolf]

Doc, Why would you want a glitch that slows YOU down?:roflblack::roflblack::roflblack:

:roflblack: Darn good question!

 

[FANG]

:2thumbs:

Great! Thanks BRP!

Sometimes you just have to "Keep the Faith".

I'm not talking about blind faith. I've met several BRP management, tech's, and other employees over the last 2 years. I have been impressed every time. And I do not consider myself easily impressed.

Bull puckie, smoke and mirrors, and other marketing hype is all too common. But I don't see BRP in this light. My studied opinion is they are the real deal.

Every one I've met is an enthusiast. I can't believe every employee is an enthusiast, but they sure hide the ones that aren't welll (if there are any).

I have been convinced, for a lot of reasons, that BRP and many dealers have been all over these Spyder issues. They just do not operate in a way that it is readily visible to you and I.

Not that BRP is hiding anything. It's just the best way to proceed. BRP, and other large corporations like them, have developed proceedures over time to deal with this kind of thing and it just doesn't work well to call each of us every day with an update, though we would like them to.

There seems to be a general feeling of negativism towards big business these days. While we need to hold them accountable we also need to realize how many great products they provide at a reasonable price, and how many good, honest people they employ.

Thanks for the encouragement BRP. A class act as always! :2thumbs:

 

[SpyderDog65]

Refreshing to know that they aren't ignoring the problem. I am still passing on the DPS updates yet again, I just don't trust it.

yep i wish i wouldnt have had em done now ever since i got it updated ive had nothing but isssues with my DPS

 

[Lamonster]

This was 2 months ago but looks like it needs a bump.

 

[the nicko]

Thanks BRPopcorn:

 

[Sarge707]

I just got off the phone with a Rep and he agreed They need to keep us informed. He was going to talk to Carlos about the possibility of another Update being furnished the group.:spyder2:

 

[Dukester]

A big thanks

Thank you, BRP for looking into this matter. It's nice to see a company take an active look at an issue and letting their customers know they care about them.

 

[BLACK WIDOW]

BRP

This was 2 months ago but looks like it needs a bump.

The 2 mo. old letter from BRP does carry a tone of reassurance, but given the severity of defective steering and compounded by the fact that failure is more frequent. I would think that BRP should declare the Spyder either safe to ride or not safe. This they should do before someone gets killed. Just hope it's not me. Obviously installing new DPS units is not the total fix. I'm not trying to overreact but we are not talking about annoyances we are talking about a potential deadly defect.nojoke

Michael:doorag:

 

[DynamoBT]

The 2 mo. old letter from BRP does carry a tone reassurance, but given the severity of defective steering and compounded by the fact that failure is more frequent. I would think that BRP should declare the Spyder either safe to ride or not safe. This they should do before someone gets killed. Just hope it's not me. Obviously installing new DPS units is not the total fix. I'm not trying to overreact but we are not talking about annoyances we are talking about a potential deadly defect.nojoke

Michael:doorag:

:agree: It also occurs to me that the Spyder is the first product BRP has made that uses public roads. All their other products could come to a stop WITHOUT THE HAZARD OF TRAFFIC if they developed problems. An on road vehicle with steering problems is a death waiting to happen. This has gone beyond simply needing attention or being cause for concern. It's about time ACTION was taken to diagnose the problem and design a fix. Until that time BRP should take responsibility and declare the Spyder unsafe until the fix is found. This period of "UNSafe use" should be tacked on to everyone's warranty period. The End. Man up and admit the Spyder has a serious design flaw. Period.

 

[mdr]

I hate to say it, but I've lost a lot of faith in BRP to handle these serious issues. There have been too many close calls, and too many folks without their spyders for way too long in my opinion. I bought the Spyder (and sold my Harley) because I believed it was a safer vehicle. I think we all knew that potentially there would be hiccups with a new machine, but steering issues are nothing to laugh about. It's sad that some of the strongest ambassadors for the Spyder when they first came out have sold/thought about selling or have been without their rydes for weeks-months. I hope BRP can turn things
around . . .

 

[scdtrd]

I have to agree with the argument that it is unsafe until a reliable solution is found, tested, and delivered. My spyder was in the shop several times and it was for one thing or another. Gear Position Sensor, Exhaust gaskets, Belt Howl, Gas Fumes, Oil in the breather, DPS issues, and last but not least, brake noise! I purchased the spyder because I felt the safety issue was there, but if it is in the shop for 30% of the time I owned it, what is the point. Yes, I sold it, and yes, I purchased a Honda NT700V ABS.
Maybe in 5 years once the bugs are worked out and all, I will look again.