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New Side panels
- Thread starter Sny
- Start date
ARCTIC
New member
Copy and paste it and resend another one
Panels
I have been following a lot of the conversations and modifications that people have made to resolve the heat issues on the 2014 STs...and was thankful that there was some relief people were getting but my bike didn't seem to get hot so I just read the posts and moved on.
Well... I didn't find mine to be hot to start with but it seems as soon as it reached about 3000 miles, it was getting hotter and hotter. I suffered through the heat without making any mods as I am not mechanical whatsoever and thought I would talk to the dealer when I took it for my 4600 mile service.
Told the dealer about the "hotness" and boiling gas issues I was having. Basically the dealer said that it was my problem, BRP knows about it and there is nothing that can be done...even though I discussed some options others were doing like wrapping pipes, removing lower panels, increasing heat shielding, etc. Still said there is ABSOUTELY NOTHING anyone can do and said "we searched the internet for you and there is nothing." Pretty cocky for a dealer who has received about $24,000 from our two Spyder family in less than a year.
Well, the day after I picked it up for the service, I went on a ride in 71 degree weather. Within 35 minutes of riding, I got a burn on my upper thigh from the intense heat coming out of the left upper panel near the gas tank. The burn turned into a third degree burn which was rather painful.
Ticked off, I called BRP Cares. Discussed it with them, they ran the vin and said there is no record whatsoever of being contacted by my dealer about the issue. They opened up a ticket and referred me back to my dealer. Dealer was ticked off that I called BRP.... made me wait three and a half weeks before getting the bike in..(I know you are thinking why take it back to the same dealer? they have a great reputation just don't want to deal with this I guess).
After it sat at the dealer for eight days, they said they took it on a short test drive, let it idle for two minutes and did a heat gun rating in the right foot well as instructed by BRP....said it was 168 degrees so that is not too hot....
I reminded them that it is not the right foot heat that I have a problem with as I ride with boots and long pants, it is the hot crotch and upper thigh heat on the left. Said we did what BRP said and that is it.
Well, my anger flew at the service manager and he ended up hanging up on me. I called BRP Cares and then while on hold waiting for the "next operator" I got buzzed in from the dealer. Said he told BRP Cares how angry I was and suddenly they are willing to try some options now. Dealer said they talked about some panels of some sort as he had never heard of them and said they won't match my bike but if they work that I can always get them painted at my expense.
I agreed to have them try anything they could as it is unrideable in temperatures above 65 degrees. I assume that these may be the panels they are referring to but who knows?
That was Thursday and today is Saturday...we will see what Monday brings as the dealer is expecting the shipment from BRP then. I will keep you updated.
I have been following a lot of the conversations and modifications that people have made to resolve the heat issues on the 2014 STs...and was thankful that there was some relief people were getting but my bike didn't seem to get hot so I just read the posts and moved on.
Well... I didn't find mine to be hot to start with but it seems as soon as it reached about 3000 miles, it was getting hotter and hotter. I suffered through the heat without making any mods as I am not mechanical whatsoever and thought I would talk to the dealer when I took it for my 4600 mile service.
Told the dealer about the "hotness" and boiling gas issues I was having. Basically the dealer said that it was my problem, BRP knows about it and there is nothing that can be done...even though I discussed some options others were doing like wrapping pipes, removing lower panels, increasing heat shielding, etc. Still said there is ABSOUTELY NOTHING anyone can do and said "we searched the internet for you and there is nothing." Pretty cocky for a dealer who has received about $24,000 from our two Spyder family in less than a year.
Well, the day after I picked it up for the service, I went on a ride in 71 degree weather. Within 35 minutes of riding, I got a burn on my upper thigh from the intense heat coming out of the left upper panel near the gas tank. The burn turned into a third degree burn which was rather painful.
Ticked off, I called BRP Cares. Discussed it with them, they ran the vin and said there is no record whatsoever of being contacted by my dealer about the issue. They opened up a ticket and referred me back to my dealer. Dealer was ticked off that I called BRP.... made me wait three and a half weeks before getting the bike in..(I know you are thinking why take it back to the same dealer? they have a great reputation just don't want to deal with this I guess).
After it sat at the dealer for eight days, they said they took it on a short test drive, let it idle for two minutes and did a heat gun rating in the right foot well as instructed by BRP....said it was 168 degrees so that is not too hot....
I reminded them that it is not the right foot heat that I have a problem with as I ride with boots and long pants, it is the hot crotch and upper thigh heat on the left. Said we did what BRP said and that is it.
Well, my anger flew at the service manager and he ended up hanging up on me. I called BRP Cares and then while on hold waiting for the "next operator" I got buzzed in from the dealer. Said he told BRP Cares how angry I was and suddenly they are willing to try some options now. Dealer said they talked about some panels of some sort as he had never heard of them and said they won't match my bike but if they work that I can always get them painted at my expense.
I agreed to have them try anything they could as it is unrideable in temperatures above 65 degrees. I assume that these may be the panels they are referring to but who knows?
That was Thursday and today is Saturday...we will see what Monday brings as the dealer is expecting the shipment from BRP then. I will keep you updated.
Color
Oh yeah...the color is Circuit Yellow Metallic which I know a few people on here do have the new panels and the color does match which is what leads to my biggest confusion...go figure...who knows if the dealer or BRP know what they are talking about. Maybe it is some "other panels"...we will see.
Oh yeah...the color is Circuit Yellow Metallic which I know a few people on here do have the new panels and the color does match which is what leads to my biggest confusion...go figure...who knows if the dealer or BRP know what they are talking about. Maybe it is some "other panels"...we will see.
Last edited:
ARCTIC
New member
U can supply them with the part numbers: http://www.spyderlovers.com/forums/...umbers-for-air-scoop-kit-RS-ST-2013-amp-prior
Last edited:
panels
I was one of the fortunate ones. I wrote two letters to BRP. I just explained that I was very frustrated and that I didn't want to do all the improvements that every one else I had tried. I also explained that I felt I shouldn't have to. After the second letter a BRP rep called me and agreed I shouldn't have to do the improvements. My dealership was helpful as far as getting the new panels put on for me but I had to do all the leg work as far as getting panel numbers, following up, etc. Please don't give up. Be persistent but nice. BRP also helped me with my defective tires. It took a little bit of my time but was well worth it. My 2014 panels are fantastic. No heat at all. :yes::yes::yes:
I was one of the fortunate ones. I wrote two letters to BRP. I just explained that I was very frustrated and that I didn't want to do all the improvements that every one else I had tried. I also explained that I felt I shouldn't have to. After the second letter a BRP rep called me and agreed I shouldn't have to do the improvements. My dealership was helpful as far as getting the new panels put on for me but I had to do all the leg work as far as getting panel numbers, following up, etc. Please don't give up. Be persistent but nice. BRP also helped me with my defective tires. It took a little bit of my time but was well worth it. My 2014 panels are fantastic. No heat at all. :yes::yes::yes:
flamingobabe
...in the pink (Girls On Spyders)
I'll go along with Barbie...I feel fortunate.......BRP has worked with me for the last year or so.....I've had to fight for all BRP has done to repair my 2013 ST-L.....but this thread is about 2014 air flow panels......my panels have been perfect....reduced the heat to nothing....except normal heat when riding a motorcycle.....I have put hundreds of miles in a day...tank after tank in 100 degrees temp and no heat issue.......you guys don't give up.....send emails...call...the info is on BRP's website...the dealers are tied to BRP......go to BRP and have them work with you dealer
hulksdaddy
New member
Just started the process of fixing the heat issue with the new panels. Contacted BRP and got a case number, and contacted the service dept of my dealership with the case number. The customer rep at BRP new instantly what I was referring to, so I would expect quicker solutions than some of you went through. I'll keep you all informed.
quadfather
New member
which ct. dealer are you working with? and keep us posted with results please.
hulksdaddy
New member
Stamford Motorsports.
New Panels
Got a call from my dealer today. Said they got in the new panel replacements from BRP and they are color matched to my bike unlike what BRP had told them originally. Dealer said they are impressed with the change and hope I feel the same. Picking the bike up tomorrow then heading to Tennessee for the weekend...I will update after I ride a while. Thanks for everyone's insight on this. Hope to be a "cool" rider soon!
Got a call from my dealer today. Said they got in the new panel replacements from BRP and they are color matched to my bike unlike what BRP had told them originally. Dealer said they are impressed with the change and hope I feel the same. Picking the bike up tomorrow then heading to Tennessee for the weekend...I will update after I ride a while. Thanks for everyone's insight on this. Hope to be a "cool" rider soon!
quadfather
New member
does anyone know if there is a number for the new panels in pure magnesium metallic? the 2014 don't come in that color.
ARCTIC
New member
That's the ****s of the deal. If BRP didn't make a bike in your color for 2014, you're sol (for now). You'd have to repaint one of the other colors
ARCTIC
New member
quadfather
New member
since I don't believe the 2014's are available in pure magnesium metallic , but they are making the panels in that color i guess they are admitting there's a problem.
SNOOPY
Active member
"100 COOL MILES"
Well, I know that it has only been about 100 miles, but I picked up my bike from the dealer today and all I can say is "WOW"! I have a COOL RYDE!!! YIPPEE!!
The new panels are my "bike saver"....they rock...I could actually touch the upper left side panel and not get burnt!
Thanks BRP...now send them to everyone...on your dime because it is a design flaw!
Well, I know that it has only been about 100 miles, but I picked up my bike from the dealer today and all I can say is "WOW"! I have a COOL RYDE!!! YIPPEE!!
The new panels are my "bike saver"....they rock...I could actually touch the upper left side panel and not get burnt!
Thanks BRP...now send them to everyone...on your dime because it is a design flaw!
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