New Owner 2014 RT S SE6 - New Member - Key Issue

[MEP]

Just took delivery of a new 2014 RT S SE6 last Friday. Traded in 2 wheels for 3 for a variety of reasons, and benefitted from the abundance of good information on this forum in making my decision...thank you all. My wife and I love the RT and are looking forward to traveling and knocking around on it for some time to come. As it sometimes goes, however, we've had an issue right out of the box. After pulling the RT out of the garage yesterday and removing the key, it would not go back in all the way when I tried to start it again. Tried the spare key with the same result. The key isn' t dropping down all of the way into the tumbler/ignition, and as the result nothing is operational. The dealer is on this issue and taking care of it (replacing parts and keys), but I thought I'd put the information out there for informational purposes since they said they'd seen it before.

MEP

 

[Bob Denman]

:welcome:
There was a TSB issued on this problem quite a few Months ago...
Sorry to hear that you had a problem, but glad to hear that the dealer is on it! :thumbup:

 

[MEP]

Thanks. Just found the thread...takes some of the mystery out of it.

 

[ARtraveler]

:welcome: and :congrats: on the new ryde. They have you covered on the key issue.

How about a picture or two? :yes:

 

[Chupaca]

Bummer..!!

would have thought this would have been taken care of. Glad they are getting you fixed up...welcome to the roadster world and this site though you have been snooping. Enjoy your new ryde..!! hyea:hyea:

 

[Jim&Teresa]

Congrats and Welcome!

:congrats: on your new 2014 RT! :clap::clap::clap: It's an AWESOME machine! Enjoy hyea:hyea:hyea:

 

[billy4644]

Congrats On Your New Ride !!:clap: I hope you have many miles of smiles...:yes::yes:

 

[Kelly1952]

Thanks for the info

Just took delivery of a new 2014 RT S SE6 last Friday. Traded in 2 wheels for 3 for a variety of reasons, and benefitted from the abundance of good information on this forum in making my decision...thank you all. My wife and I love the RT and are looking forward to traveling and knocking around on it for some time to come. As it sometimes goes, however, we've had an issue right out of the box. After pulling the RT out of the garage yesterday and removing the key, it would not go back in all the way when I tried to start it again. Tried the spare key with the same result. The key isn' t dropping down all of the way into the tumbler/ignition, and as the result nothing is operational. The dealer is on this issue and taking care of it (replacing parts and keys), but I thought I'd put the information out there for informational purposes since they said they'd seen it before.

MEP

MEP, thanks for the info......I have had my 2014 Spyder RT-S SE6 for about a month and have not had that problem and have not seen any other post to that information....I have had a problem with starting my Spyder however. We had made our "first" road trip of about 160 miles and had stoped for lunch, I ALWAYS put my Spyder in neutral when I exit my bike, when we finished eating (approx 45 minutes) went out to leave and it would not start....message board showed it being in 1st gear. After trying to move the bike and pressing the down shift button, doing everything we could think of to get it in netural so it would start. Anyway to make story as short as possible, I ended up pulling the 40 amp main fuse to check if it was blown, it wasn't, put it back in and then it started. Hwen I took it m
Back to the dealer, they said it was a bad sensor reading on the transmission sensor. They did up-dates on my computer and so far no more problems!!!!! We love riding our Spyder and are looking foward to MANY fun filled trips!!

 

[jerpinoy]

:welcome:and :congrats: I think you can handle that key issue; have fun and ride safe.

 

[Bob Denman]

Thanks. Just found the thread...takes some of the mystery out of it.

Was your bike's V.I.N. listed as one of the ones affected by the T.S.B.? :dontknow:

 

[MEP]

Was your ike's V.I.N. listed as one of the ones affected by the T.S.B.? :dontknow:

I don't know, Bob. I haven't seen the particulars of the bulletin myself, as the thread that I found was essentially a summary post by a member with the same problem (in June, if I recall correctly). I will talk in more detail to our dealer when I pick it up.

 

[Bob Denman]

I found th elist for you...

List

Again, this is just to help out. It seems some have received incorrect info. There are a lot of key tags on the list. If you lost or discarded of your key tag and your vin is on the list you still need to have it checked. Here is a list of the key tags that are affected.
1656 1750 1800 1900 2009 2163 2200
1657 1751 1801 1901 2010 2164 2202
1658 1752 1802 1902 2011 2165 2203
1659 1754 1803 1903 2013 2166 2204
1661 1755 1805 1905 2014 2167 2205
1662 1756 1806 1906 2015 2169 2206
1663 1758 1807 1907 2017 2170 2208
1665 1759 1890 1908 2018 2171 2209
1666 1760 1891 1909 2019 2173 2211
1667 1761 1892 1910 2020 2174 2212
1668 1762 1893 1912 2021 2175 2213
1669 1764 1894 1913 2023 2176 2214
1670 1765 1896 1914 2024 2177 2215
1671 1766 1897 1915 2025 2178 2217
1673 1768 1899 1917 2027 2180 2218
1674 1769 1918 2028 2181 2220
1676 1770 1920 2029 2182 2221
1677 1771 1921 2030 2183 2222
1772 1922 2031 2184 2223
1773 1923 2032 2185 2224
1774 1924 2033 2186 2226
1775 1926 2034 2187 2227
1777 1927 2036 2189 2229
1778 1929 2037 2190 2230
1780 1930 2039 2192 2231
1781 1931 2040 2193 2232
1782 1932 2041 2194 2233
1783 1933 2042 2195 2235
1784 1934 2043 2196 2236
1785 1936 2044 2198 2237
1787 2046 2199 2239
1788 2047 2240
1789 2048 2241
1791 2050 2242
1792 2051 2243
1793 2052 2244
1794 2053 2245
1795 2054 2246
1797 2056 2248
1798 2057 2249
2059 2251
2060 2252
2061
2062
2064
2065
2066

Again these are key tags not Vin #'s. Let us know if we at Route 1 can be of any help!​

 

[MEP]

Thank you. I sent the keys and key tag with the bike when it was picked up this morning. I'm getting a little old but I am almost positive that the tag number I am recalling (I didn't write it down) is on that list. In any event, I am confident that the dealer will square things up.

 

[Bob Denman]

If you want ot scare him a little bit; send him a copy of the list...:shocked:
But don't tell him where it came from!

He'll know for sure to not try pulling any wool over your eyes! :thumbup:

 

[MEP]

I have confirmed that my key tag number is on the list. I have a long standing (10 bikes over the years with all of the associated service and accessories) relationship with my dealer, so I don't need to scare them. I will, however, have a conversation with them about why that unit rolled out of there last Friday without having been fixed beforehand. I believe that they will respond to this situation appropriately, and will work harder to make sure that it doesn't repeat itself with me or other customers.

 

[Bob Denman]

:2thumbs: GREAT way to let them know that you're on the ball!! :clap:

 

[PrairieSpyder]

To MEP and Kelly1952: :congrats: on your new rides!!

 

[Trbayth]

List

Again, this is just to help out. It seems some have received incorrect info. There are a lot of key tags on the list. If you lost or discarded of your key tag and your vin is on the list you still need to have it checked. Here is a list of the key tags that are affected.

<snip>

Again these are key tags not Vin #'s. Let us know if we at Route 1 can be of any help!​

Does this apply to ST's as well? My key tag is on that list but I have a 2014 ST, not an RT.

Trb--

 

[Bob Denman]

:dontknow: I don't know...
This was all originally posted in the 1330 section.
You might want to give a call to your dealer; they'd know for sure! :thumbup:

 

[MEP]

Update...our dealer has the replacement parts in hand and the bike should be ready this afternoon. I am also satsified with their explanation concerning this issue. Thanks everyone for the welcome, and for the information.