New main computer, odometer reset to Zero - any way to reset to show proper milage?

[Fat Baxter]

My dealer was working on my machine (2014 RTS) and fried the main computer (which I had to pay for). Something about checking CANBUS.

The new box reset my odometer to zero. Is there any way to go into the system (BUDS maybe?) and add back my original accumulated mileage?

This is a sore point with me.

Thanks!

 

[Peter Aawen]

As far as anyone has been able to work out so far, the short answer is NO! :banghead:

If you look back thru the older threads about this (just type 'odometer' into the Search field; tick the 'Search Titles Only' box; and submit the Search! ) many have tried, none have managed - but IIRC (& I have looked ) I don't think there've been too many who've had this issue since about 2019, so maybe the newer models might have that capability - but as far as your 2014 RT goes Fat, I'm sorry, there is apparently NO WAY to reset that milage! :gaah:

However, you might want to check that your display hasn't defaulted to show a reset Trip Meter reading, which has happened to some and they eventually found their odometer reading was still there, once they got the dash to display IT instead of the Trip Meter! Still, if it's not that, the quote below did come from one of the 2021 threads about Odometers, referring to a 2009 Spyder... So maybe you need to talk to your dealer about doing something similar?? :dontknow:

In the past when clusters needed to be replaced, the mileage from the "bad" cluster was recorded on a tag that was affixed to the frame and warranty booklet. There is no way to add the previous mileage to a new cluster. FWIW

Al in Kazoo

Altho there was also this:

This would be inaccurate, cluster programming isnt anything new & must be done at an authorized facility.

https://odo-pro.com/digital-mileage-correction.html

Legal:
Programming the odometer on a part to match the true mileage of the vehicle is legal, as long you are not misrepresenting the true mileage of the vehicle. Here are a couple helpful links to information that will help you understand U.S. odometer laws regarding service and sale of vehicles:

U.S. Code 49 U.S. Code § 32704. Service, repair, and replacement
https://www.law.cornell.edu/uscode/text/49/32704

U.S. Code 49 U.S. Code § 32705. Disclosure requirements on transfer of motor vehicles
https://www.law.cornell.edu/uscode/text/49/32705

Please read carefully and understand U.S. Code 49 U.S. Code § 32705. "Disclosure requirements on transfer of motor vehicles" to know your responsibilities when transferring a vehicle.

But then, it does seem the Spyder clusters & fixed memory like the odometer "are NOT programmable. Not by the dealer, not by BRP. If you replace a cluster, it starts from zero."

 

[Bfromla]

Hopefully they logged the mileage when taking in. It can not be added to but for your records & title information if ever sell. Confuse how you have to pay for them frying original?:dontknow::sour::hun:

 

[mbranscum]

Just get a certified letter from the dealer as to what was done and mileage at that point.

 

[safecracker]

I do not think so. I had my replaced at 2,000 miles on my 2011. The dealer new about the mileage but said they could not enter it into new module.

 

[broderp]

My dealer was working on my machine (2014 RTS) and fried the main computer (which I had to pay for). ...........

Super curious on this... How and why were you on the hook for their accidental damage? :dontknow:

 

[2dogs]

Super curious on this... How and why were you on the hook for their accidental damage? :dontknow:

Yes! Inquiring minds want to know.:dontknow:

 

[jcthorne]

Milage is stored in the instrument cluster, not the ECU. None the less, its not programmable and when replaced starts at zero. You can obtain a letter from the dealer with the miles when replaced but your title (or odo statement when sold) will just show that its not the correct milage. It cannot be corrected.

 

[Fat Baxter]

Super curious on this... How and why were you on the hook for their accidental damage? :dontknow:

Because "it must've been about to fail. Yeah, that's the story!" I'm not kidding.

The last three times these bozos went under the Tupperware, they fixed one thing but broke something else. They couldn't even change the rear tire without damaging the bike.

That's why I'm trying to sell it. I've had it with Can Am!

 

[Albec]

Because "it must've been about to fail. Yeah, that's the story!" I'm not kidding.

The last three times these bozos went under the Tupperware, they fixed one thing but broke something else. They couldn't even change the rear tire without damaging the bike.

That's why I'm trying to sell it. I've had it with Can Am!

And yet, you continued to take your business to them?

 

[2dogs]

JMHO but you might get your ducks in a row and visit an attorney ASAP before that shop goes out of business.

 

[troop]

Because "it must've been about to fail. Yeah, that's the story!" I'm not kidding.

The last three times these bozos went under the Tupperware, they fixed one thing but broke something else. They couldn't even change the rear tire without damaging the bike.

That's why I'm trying to sell it. I've had it with Can Am!

The problem isn't with BRP/Can-Am, it's purely with that dealer. "About to fail" ?? Horse crap...

 

[Fat Baxter]

And yet, you continued to take your business to them?

Nope. I'm done with them. Bike's for sale.

 

[SpyderJerry]

At This point you need to contact BRP customer service. https://www.brp.com/en/resources/contact-us.html
Make sure you document all the info on this problem to them. Or you can also call their customer service number that is listed.

 

[DickB]

I have BUDS. I haven't done it, but it appears there is an option to increase the odometer but not decrease or reset it.

 

[Mikey]

I know I am going to be flamed here but guy's, what's the big deal having an odo that's not 100% right? Back in the day, the dealer would put the miles of the old odo on the back side of the unit, then it was up to you to fess up if you wanted to!! Now, in some States they have to give you a form that's supposed to go with the unit, if it doesn't get lost in the shuffle. Lawyers, calling BRP, they don't care about it. How many cars in your day did you ever take a look at and the first thing that went through your mind was, "is that reading the real deal here?"

 

[DickB]

I know I am going to be flamed here but guy's, what's the big deal having an odo that's not 100% right? Back in the day, the dealer would put the miles of the old odo on the back side of the unit, then it was up to you to fess up if you wanted to!! Now, in some States they have to give you a form that's supposed to go with the unit, if it doesn't get lost in the shuffle. Lawyers, calling BRP, they don't care about it. How many cars in your day did you ever take a look at and the first thing that went through your mind was, "is that reading the real deal here?"

Some of us have OCD.

 

[Fat Baxter]

I know I am going to be flamed here but guy's what's the big deal having a od that's not 100% right, back in the day the dealer would put the miles of the old od on the back side of the unit it was up to you to fess up if you wanted to!! Now in some states they have to give you a form that's supposed to go with the unit, if it doesn't get lost in the shuffle. Lawyers, calling BRP, they don't care about it. How many cars in your day did you ever take a look at and the first thing that went through your mind was that the real deal here?

There were several other incidents around that time where the mechanics went under the Tupperware to fix one thing, and caused another problem. The odometer was the last straw.

 

[Mikey]

It's too bad you got tossed into that rabbit hole, because of the service you got from this dealership. Is it running now, the way it should? If it is, great, if it isn't, then it's time to strike, like said above! But no matter what, get away from that shop! They're not doing you any favors!! Good Luck.