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New Airflow panels for 2013 ST-S
- Thread starter Steve67
- Start date
SNOOPY
Active member
My first response was 2 days later.
It's now going into week three and not getting any more response from them.
Sent the email and contacted the dealership on the case#. They are testing it as we speak to ensure the heat is not caused by any other issues. From what I was hearing, it started to sound like if they don't find a problem, he wouldn't install them.
If this is the case, does anyone know if the claim only works at the purchased dealership?
If this is the case, does anyone know if the claim only works at the purchased dealership?
900Dave
New member
I think I'm heading into week four of no response back from BRP.
Just a guess, but BRP may be trying to decide how to handle people that bought the panels on there own dime??:dontknow: After all I think you paid more for the kit you installed than the kit BRP has put together. I do not know if this is true but just thought I would throw it out there.
SNOOPY
Active member
I understand that, eventhough at the time of purchase I got the best deal available to the public. I'd just like to have a response that they are doing something or working out something.
spyderjeffrey
New member
air flow panels
I just got a 2013 sts se5 how do i tell if the air flow panels were replaced ?? i did notice it is quite hot on my left leg.
I just got a 2013 sts se5 how do i tell if the air flow panels were replaced ?? i did notice it is quite hot on my left leg.
After contacting BRP, I had the new panels installed by my dealer. I had previously installed air wings. I replaced the stock panel bolts with the ones supplied by Baker, slightly longer to reflect the additional width of the brackets. When the dealer installed the new panels they did use any bolts stating that they needed the original bolts from the 2013 panels. The "Baker" bolts and the original bolts are the same thread size, both the original and the Baker bolts are smaller in diameter then what the replacement panels require. I am thinking that the new panels use "1/4" turn bolts. Any one else run into this issue?
My wife sent her letter to BRP Care last night. Now let's see how long it takes them to get back to us and change her panels.opcorn:
Can you post the address for BRP Care. We have had a lot of heat issues with our STL.
Dgjason
New member
10 days and no response from BRP. What happens to other people seems to be all over the map as far as response times and any effort to solve the problem with new panels. I called my dealer about the heat problem and they tell me "We have NEVER heard of any heat issue". Hard to deal with them when you know they are lying to you. I will be patient.
Pushing to the top......
After contacting BRP, I had the new panels installed by my dealer. I had previously installed air wings. I replaced the stock panel bolts with the ones supplied by Baker, slightly longer to reflect the additional width of the brackets. When the dealer installed the new panels they did use any bolts stating that they needed the original bolts from the 2013 panels. The "Baker" bolts and the original bolts are the same thread size, both the original and the Baker bolts are smaller in diameter then what the replacement panels require. I am thinking that the new panels use "1/4" turn bolts. Any one else run into this issue?
After contacting BRP, I had the new panels installed by my dealer. I had previously installed air wings. I replaced the stock panel bolts with the ones supplied by Baker, slightly longer to reflect the additional width of the brackets. When the dealer installed the new panels they did use any bolts stating that they needed the original bolts from the 2013 panels. The "Baker" bolts and the original bolts are the same thread size, both the original and the Baker bolts are smaller in diameter then what the replacement panels require. I am thinking that the new panels use "1/4" turn bolts. Any one else run into this issue?
Latest update: I after all the testing, they could not find a problem causing the overheating. Th dry even did several temp checks and found it to be running at normal temp. Now he went ahead and ordered the new panels and should be in around a week. Now I did the emai, contact listed here and called them 2 days later where they said they have assigned my case number at the purchasing dealer. Those of you having trouble, I would give them a call if you didnt get the auto reply with a case number. I'll have before and after pics posted once they are installed.
Dgjason
New member
FIRST STEP DONE....YEA
Good News...Got my reply from BRP WITH...DRUM ROLL PLEASE....MY CASE NUMBER...thanks BRP
Good News...Got my reply from BRP WITH...DRUM ROLL PLEASE....MY CASE NUMBER...thanks BRP
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