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My Laser Alignment

kngfsh27

New member
I took my 2014 RTL in for a laser alignment this morning. I dropped the Spyder off and walked up the street for breakfast. Upon returning, the service manager told me that they had not done an alignment. They had ridden the bike and it was indeed pulling to the right. Switching the tires around, it was pulling to the left. They had a service bulletin from Can Am about the tires and the exact problem I was experiencing. The end result was I got new front tires. What a difference it made. It rides great. I may get an alignment later, but it rides great. Also, the wheels have half the weights they did before. My hat is off to Reno,'s Powersports in south Kansas City, MO. They really took care of me. They could of just done an alignment and taken my money, but the technician went back to the bulletin. Thank you Reno's for taking care of my problem. MySpyder handles much better. Also, I had biscuits and gravy for breakfast. They were very good also.:yes::yes::yes::yes:
 
It is great to hear about dealers that go above and beyond what we have come to expect these days. :2thumbs::2thumbs:
 
Good to hear..!!

hang on to them...good dealers are hard to come by. They seem to be right on target and up to speed..glad your ryding straight...:thumbup:
 
I took my 2014 RTL in for a laser alignment this morning. I dropped the Spyder off and walked up the street for breakfast. Upon returning, the service manager told me that they had not done an alignment. They had ridden the bike and it was indeed pulling to the right. Switching the tires around, it was pulling to the left. They had a service bulletin from Can Am about the tires and the exact problem I was experiencing. The end result was I got new front tires. What a difference it made. It rides great. I may get an alignment later, but it rides great. Also, the wheels have half the weights they did before. My hat is off to Reno,'s Powersports in south Kansas City, MO. They really took care of me. They could of just done an alignment and taken my money, but the technician went back to the bulletin. Thank you Reno's for taking care of my problem. MySpyder handles much better. Also, I had biscuits and gravy for breakfast. They were very good also.:yes::yes::yes::yes:
That sounds great. Glad that they were able to go above and beyond to take care of you. But, I thought the tires were directional. If that is true, how were they able to switch the tires around, or did they dismount and then remount the tires? Either way, 2 new tires sounds like a plan to me.
 
I took my 2014 RTL in for a laser alignment this morning. I dropped the Spyder off and walked up the street for breakfast. Upon returning, the service manager told me that they had not done an alignment. They had ridden the bike and it was indeed pulling to the right. Switching the tires around, it was pulling to the left. They had a service bulletin from Can Am about the tires and the exact problem I was experiencing. The end result was I got new front tires. What a difference it made. It rides great. I may get an alignment later, but it rides great. Also, the wheels have half the weights they did before. My hat is off to Reno,'s Powersports in south Kansas City, MO. They really took care of me. They could of just done an alignment and taken my money, but the technician went back to the bulletin. Thank you Reno's for taking care of my problem. MySpyder handles much better. Also, I had biscuits and gravy for breakfast. They were very good also.:yes::yes::yes::yes:
Glad to hear your dealer took care of you. My friend got a 2014 RTL last year and has the same problem but the dealer told him "they all do that". He is so disgusted he is thinking of getting rid of the bike. This makes me feel bad as well because he got a Spyder on my recommendation. Good dealers are worth crowing about!
 
That sounds great. Glad that they were able to go above and beyond to take care of you. But, I thought the tires were directional. If that is true, how were they able to switch the tires around, or did they dismount and then remount the tires? Either way, 2 new tires sounds like a plan to me.

The tires are directional and I'm sure that when they replaced them they put them on in the right direction. We have found this a number of times and we do the same thing to prove the theory. If the Spyder continues to pull to the right (or left), even after being aligned, we will swap out the tires and have the owner test drive it to see if it now pulls to the left (or right). We then put the tires back on the proper side and send them to the dealer to get new ones.
 
I took my 14 RT to Reno's last month for the break in service and laser alignment. I haven't had any problems but just wanted to have it done. The tech test rode it and checked it and said I didn't need an alignment. They didn't charge me for anything but the break in service. I'm satisfied.
 
When I bought my RT-S last fall I had the laser alignment as part of the OTD package. When I asked the tech at pick up how the factory alignment was he said not too bad but not right on. The laser alignment was worth it IMO.
 
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