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There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.
My dealer hates these forums...LOL
- Thread starter exwinger
- Start date
Just came from my dealer, which just happens to have the same owner as the dealer referenced by the OP. I was there for my 600 mi and I told him about a vibration problem. Because I had spent considerable time researching it here, I added that it sounded like a problem others were having with their belt tension. He rolled his eyes, told be it probably wasn't the belt, and warned me about using an internet forum to diagnose a problem (like I was a little kid). When I picked it up today, he admitted that the belt was as loose as he'd ever seen at 600 miles and that he'd cranked up the tension. It's like a different bike now.
I understand how service people can get tired of every snot-licker walking in thinking they're a damned expert. As a retired engineer, I've had the same problem getting a customer to give a concise description of the SYMPTOMS and quit trying to tell me what the PROBLEM is. But I also think that if a customer has indicated that he has done some research and found others that experienced similar symptoms, he should appreciate the input and be a little less condescending.
Since it's under warranty, I suppose it doesn't really matter to me how long it takes him to diagnose a problem. But if it's my nickel, I want to get him focused on the solution as quickly as possible.
I understand how service people can get tired of every snot-licker walking in thinking they're a damned expert. As a retired engineer, I've had the same problem getting a customer to give a concise description of the SYMPTOMS and quit trying to tell me what the PROBLEM is. But I also think that if a customer has indicated that he has done some research and found others that experienced similar symptoms, he should appreciate the input and be a little less condescending.
Since it's under warranty, I suppose it doesn't really matter to me how long it takes him to diagnose a problem. But if it's my nickel, I want to get him focused on the solution as quickly as possible.
C
chickridin
Guest
Bob Denman
New member
Smokinspyder
New member
I had a great phrase to assist with forums are good to a point today but to be honest I lost my train of thought . I was thrown into some overtime tonite for a "ghost hunt " at the campus I work at .It was WAY more to the point and true that what I will ever say so sorry blame my job today for my memory loss ! If I think of it I will post it LOL . SORRY its been a long day and I should be somewhere south of Chicago right now :banghead::banghead::banghead::banghead::banghead::banghead::banghead:
SpydeRider2010
New member
my dealership (White's Cycle & Marine, in Chattanooga, TN) is VERY receptive to customers being informed. they take forum posts with a good attitude and try to learn from it. your dealership is
setting themselves up for FAILURE with that attitude.
I found out about the latest brake recall.... before the dealership did. which concerns me a bit about the pace of recall notification to a dealership. with today's technology, there should only be a few hours before the entire world knows.
if a dealership cops a piss poor attititude about you being informed... cop a new dealership !!!
just a suggestion... put your concerns on paper, when turning a bike in for svc or repair; and attach it to the repair order. keeps from having some of the misunderstandings of what you said, and what they thought you meant.
setting themselves up for FAILURE with that attitude.
I found out about the latest brake recall.... before the dealership did. which concerns me a bit about the pace of recall notification to a dealership. with today's technology, there should only be a few hours before the entire world knows.
if a dealership cops a piss poor attititude about you being informed... cop a new dealership !!!
just a suggestion... put your concerns on paper, when turning a bike in for svc or repair; and attach it to the repair order. keeps from having some of the misunderstandings of what you said, and what they thought you meant.
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ArmyJoe
New member
LOL. As soon as I read that, I scrolled back up to see if you live in Columbus.
Tango
Well-known member
:gaah: Now why'd you have to go and remind me of that?? :gaah:pps:
Don't know who you are using. Rusty Palmer in Honesdale PA., is an awesome dealer and not too far from you. Tom :trike:
Smokinspyder
New member
:banghead: Still cant think about what I wanted to say ... cause it was damn funny tooo !!!! :banghead::banghead: :banghead: . Well everyone at home and riding be safe, if you are in Cuba be safe and have a safe ride home !!!!!
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