• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

My dealer hates these forums...LOL

Yes, there is a newer version of BUDS, issued 4/13/12 that fixes the problem. They will have to "remove" the previous update, then reinstall using the latest BUDS version.

I had 2012-4 TB update done that came out earlier this month and no problems with gas gauge. Do I need to get another update?
 
Friendly advice for dealers (if you want to stay in bussiness):
1. Check daily and download from BossWeb the bulletins, campaigns and updates for RS/RT Spyders and B.U.D.S.
2. Inform and discussed with BRP about new and repeated Spyder issues and follow-up
3. Send mechanics to BRP classes
3. Read forums and social networks
 
I work on spyders and use this site and the new site on BRP. I find lots of great info and I understand what the customers are talking about because I can go look it up here too. For me the more info the better. The days of (won't start) just does not work with Spyders. I also can tell customers to come here and read about others that are having the same problems.This is a great site for customers and techs. Thanks Bryan
 
I work on spyders and use this site and the new site on BRP. I find lots of great info and I understand what the customers are talking about because I can go look it up here too. For me the more info the better. The days of (won't start) just does not work with Spyders. I also can tell customers to come here and read about others that are having the same problems.This is a great site for customers and techs. Thanks Bryan
:thumbup:
 
I work on spyders and use this site and the new site on BRP. I find lots of great info and I understand what the customers are talking about because I can go look it up here too. For me the more info the better. The days of (won't start) just does not work with Spyders. I also can tell customers to come here and read about others that are having the same problems.This is a great site for customers and techs. Thanks Bryan

You are the future of a well informed tech. I know their are some pita customers that think because they read it on a forum somewhere that they must have the same problem. We both know this is not always the case but when a customer can point a dealer in the right direction when it comes to service bulletins or recalls that they can verify in BossWeb then I don't see why they would get upset about that.

Bottomline is we both want the same thing, we want the bike/Spyder fixed right the first time and we want it to be in and out of the shop as soon as it can be. :doorag:
 
Knowledge is power. Some of the weaker dealers are not too happy about the shift in knowledge and power from them to the rider/owner. A good test of the dealership is their relationsip to the forum and owners in general. Those that are forward thinkers would gladly recommnend that a new owner get educated even basicaly in the mechanical nature of their ride as it is easier to deal with a knowledeable rider than one who is at a complete loss. I would think that having this forum available to new riders would be a terrific sales tool, in particular for a new technology with limited dealer outlets.
 
Right or Wrong, Most multi brand dealers don't have the time to read all the info put out on the many Forums.
Especially since some of the forums are getting like face book, It would be almost impossible for a mechanic to separate [Time wise] the posted mechanical problems from the, For lack of a better word, The nonsense.:dontknow:
 
Right or Wrong, Most multi brand dealers don't have the time to read all the info put out on the many Forums.
Especially since some of the forums are getting like face book, It would be almost impossible for a mechanic to separate [Time wise] the posted mechanical problems from the, For lack of a better word, The nonsense.:dontknow:

:thumbup::agree: However, my dealer does listen when I explain what I found here. But, like recyclables, you have to do some separating.
 
My dealer recommended this site, he also took notes about some changes I would like to see on the Syder.
The sevice writer mentioned updates to the son's owner and said that they need to hook up the budd's to the floor models and update them.
Seems like a pretty nice place, even though I have to ride a 100 miles to get there lol.
mtbear:D
 
While the forums are a good source of information ( when i trouble shoot I go to forums sometimes .. shhh thats was my little trick ) . Sometimes you cant fix a stupid dealer either i mean even if the company sends out directions to install a light this way they know better and wont and it screws up . Forums in my expereince is a great tool for the DIY'er . The rest of the time its jibberish to someone else , I mean If i started talking about how I had to test for this trigger or a second ignition and isolating circuits and diode isolating this and I have to put a 10k resistor inline to get this voltage most people would look at me cross eyed LOL. You will get people who think they know their a$$ from a hole in the ground and dont know anyhting and want to sound like they do or you get the guy who could be the next head tech at your dealer , PLEASE dont get me wrong when your dealer is saying no problem found and you STILL have the problem a little ammo goes along way to show you that your dealer is sorta either lazy or doesnt know what they are doing and needs some help .

For me it was never the forum helping people , it was the guy who came in acting like he knew more than I did and tried to do my job for me . Its like going to the dr and saying I have this because Dr OZ says so wiht out any tests, and finding out you just have something easy like a sinus headache after some tests LOL .
 
When I have a problem with something, I'll research the issue, and if I have to bring it in, I'll say. "this is what is happening. I think it may be this or this because of this or this". I'm a really smart guy (true, but hey, I never said I was humble) and can usually puzzle things out, or at least have a pretty good idea of how something works, but I also know and can admit when something is beyond me. I'll do my research to hopefully save the tech time (and thus me money). As a computer tech and programmer, I also try to be as descriptive and accurate as possible, leaving no details out so there is less opportunity for misunderstanding or the absence of an important detail leading to an incorrect conclusions. I hate having to deal with incomplete info in my work, so I try to make things as easy as possible for others working on my stuff.
 
I know that my dealer is in here... :thumbup:
And he probably wishes that my computer would die a horrible death! :gaah: :roflblack:
 
I learned my lesson last month, it is worth going for the 1 hour ride to the dealer to have someone who cares about my Spyder. Never again will I go the easy route if it can be avoided.
 
Exceptional Dealer

I live in Citrus Heights, Ca (Sacramento area) and have haddealer problems for the past 3 years. IMHO there is only one good dealer in ourarea. Marina Boats Sales 820 Beckman Road Lodi, CA 95240
(209) 367-1111. Twice this dealer has been able to fix my Spyderafter the ALL the other dealers in this area failed.

When my 6000 and 12000 mile services were due to bedone I called and make a appointment with them to have the service done. I toldthem that I was a 100 mile round trip away for me and would like to wait forthe services to be done. Both times we agreed on a time and day that was bestfor me. Both times when I arrived they took the Spyder into the shop and gaveit to the tech that I requested to do the work (Dave) and I was out of there ina few hours.
I know of Spyder riders who live in the San Franciscoarea (180) miles round trip that that take their Spyders there to have workdone at this dealer...
:firstplace:

 
I live in Citrus Heights, Ca (Sacramento area) and have haddealer problems for the past 3 years. IMHO there is only one good dealer in ourarea. Marina Boats Sales 820 Beckman Road Lodi, CA 95240
(209) 367-1111. Twice this dealer has been able to fix my Spyderafter the ALL the other dealers in this area failed.

When my 6000 and 12000 mile services were due to bedone I called and make a appointment with them to have the service done. I toldthem that I was a 100 mile round trip away for me and would like to wait forthe services to be done. Both times we agreed on a time and day that was bestfor me. Both times when I arrived they took the Spyder into the shop and gaveit to the tech that I requested to do the work (Dave) and I was out of there ina few hours.
I know of Spyder riders who live in the San Franciscoarea (180) miles round trip that that take their Spyders there to have workdone at this dealer...
:firstplace:

Just wondering, Does your dealer sell and service all brands of bikes or mostly BRP product's.:dontknow:
 
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